캐터스빌 호텔 검색

I am currently at this hotel. Checked in last night at 10 PM. Went to sleep around midnight, when my wife noted that the sheets felt funny. She pulled off the covers, found stains on the sheet, fingernails, and hair (photos below). Called the front desk. Obviously, housekeeping, was done for the day. She told us we were free to come down to get clean sheets. The night desk manager was helpful, gave us a stack of sheets, but was unsure which size she was giving us. Unfortunately, it took two more trips to get proper size sheets, but there was no mattress pad. Finally got back to bed at 1:30 AM. I was walking through our room in my bare feet. My feet felt funny, so I looked, and they were covered in dirt and grime (photos below). I spoke with the front desk manager this morning. She told me that she already told housekeeping to come to our room. I asked her if any adjustment can be made for my inconvenience. She answered, “it depends on how you made the reservation.” I told her that I made the reservation through the website as I am a HHonors Gold member. She told me that, since I made a government rate reservation, it could not have been made on the Hilton‘s website, and I was lying. I was not considered an HHonors member, and that I would not receive points for this reservation, nor would she add any complementary points for my inconvenience. Additionally, since I already had a low rate, she would not adjust it. When I told her, this was not true, as I’ve booked similar rates many times before, I was rudely told, “Don’t tell me that. I’ve been here a long time.“ She gave me a corporate email address to contact management. Then, we walked over to the complimentary “breakfast.” Asked for juice. Breakfast attendant walked away. When she came back, another guest asked for juice. The attendant walked into a back room, and from the back room yelled out, “It’s on backorder.“. There was a milk dispenser with an “out of order” sign on it. There were 2 waffle irons, but an empty waffle batter carafe (see photos). Another guest asked for waffle batter, and again, the attendant walked away. They did have a premade egg McMuffin type sandwich, which was basically inedible. My wife ate instant oatmeal, but they had no spoons available, so she did her best to eat it with a fork.. We went back to our room. Housekeeping has not yet been in the room, despite the front desk manager telling us, they were told to come right up. We found housekeeping in the hallway and spoke with her. She had not been told about our issue – – the front desk manager had lied to us. The housekeeper came in and changed the sheets. It is Saturday morning, and I’m stuck in this rathole for two more days, as we’ve called six other hotels that are sold out. The other guest, that we met at breakfast, stated that they had bugs in their bed, and also could not find another available local hotel. Disgusting and dirty hotel, with rude staff

Is this an older property? Yes. But it is clean, comfortable and was great for our weekend stay. It’s right off the main drag in Cartersville so there are many places to eat and shop right out the front door. Anything you might want or need is very close by. It’s actually a block off the main road so it was very quiet as well as convenient. The room was a good size, bed was comfy and shower had good water pressure. Microwave and fridge in room. Our coffeemaker did not heat water properly, but you can get free coffee in the lobby. The only negative thing I will say is that I wish they would add breakfast to the cost of the room like most hotels in this class instead of making you pay extra for it. It’s just not worth an extra $12 pp. You do get some credit if you are a Hilton member, but there is Waffle House, IHOP and a few other options just a stones throw away that are much better to choose from. The staff was good. I enjoyed getting texts from Antonio and Precious to make sure everything was good. Knowing they were easily reached if something were to go awry was nice. All in all a good stay!

17 일에 우리 집 recd 번개 피해, 우리 A / C 단위를 꺼내서, 우리는 호텔에 들어가야하는 계약자 때문에 가능한 한 빨리 우리 집과 가깝습니다. 우리의 Quality Inn은 $ 80 inc 세금으로 발견되었습니다. 우리는 체크인하는 동안 2 박 동안 지불했습니다. 방은 멋졌고, 레드 톤, 큰 침대, 좋은 린넨, 등급이 올라간 바닥.좋은 TV, 소파, 의자, 램프. 우리는 지쳤고 방은 95 도의 날에 시원했습니다. 우리는 위대하게 잤고, 샤워 후 드레싱을 시작했고, 견고한 vinyl과 ceramic 바닥을 걸어 다녔다. 우리 양말은 더러웠다. 우리는 프론트 데스크에 우리가 바닥을 닦고 청소할 사람이 필요하다고 말했습니다. 하녀가 쓸고 먼지를 닦고 떠났습니다. 우리는 하루 종일 우리 집에 달려 가야했습니다. 저녁 식사를하고 우리 방으로 돌아갔습니다. 우리 방에 린넨이 남지 않았고 남편은 하얀 손수건을 들고 축축하게 닦고 바닥을 쓸었습니다. 그것은 회색이 아니라 검은 색이었습니다. 우리는 C-19 때문에 하녀들이 들어올 수 없었고, 린넨을 위해 책상에 와야했고, 그녀는 젖은 걸레에 대해 zilch를 알고있었습니다. 우리는 오늘 아침 일찍 매니저와 이야기했고, 바닥이 청소 될 것이라고 확신했습니다. 그들은 오늘의 70 %를 가지고 있었고, 우리는 여기에 없었습니다. 이 방을 다시 만들고, 개조하기 위해 메가 bucks를 지불해야했습니다. 완전히 무능한 가정부와 함께 위대함을 없애기 위해. 프론트 데스크는 하녀가 새롭다고 말합니다. 누가 그녀를 훈련 시켰습니까? 관리자도 훈련이 필요합니다. 당신은 고객에게 무언가를 말하지 않고 그것을 추적하지 않습니다. 이 방이 깨끗하면 좋을 것입니다. 추신 : 그들은 커피 만 있고, 아침 식사는 없습니다. 우리는 체크인 할 때 말하지 않았습니다. 메이드가 화장실, 싱크대, 욕조를 청소할 수 있으며 시장에서 가장 쉬운 층 2 개, 솔리드 vinyl 및 ceramic을 청소할 수 없다는 것은 놀랍습니다. 수영장은 바빴고 부모님이 먼저 물을 확인하기를 바랍니다. TV 리셉션은 눈이 많이 내리고 반짝이는 소리지만 소리가 좋습니다.

객실은 메리어트 체인점의 표준을 충족하며 깨끗하고 편안하며 편리하며 독립적 인 아침 식사가 제공되며 환경은 조용합니다. I-75 근처에 있습니다. 어서, 쇼핑, 식사가 매우 편리합니다. 차로 5 분 거리입니다.

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This hotel is on a hill. The GM is very personable. The hotel is very clean and has been updated recently. They offer guests a free breakfast in the lobby area. My room was on the third floor and had a king size bed. The hotel is very quiet. I really enjoyed the bath amenities - shampoo and the conditioner. The room also offered a microwave and a clock. They offer no gift shop. A couple of issues - no plastic cups were in the room, there was no bathmat, the floor needed to be vacuumed again. There were black spots on the bed spread. Cartersville is a great area - they offer attractions, great restaurants and local shopping. I would stay here again.