더 에밀리 호텔(The Emily Hotel)

前台服務很好

Some staff were very friendly. Others quite the opposite. Water was never offered or presented to us. A description of hotel amenities with business hours and descriptions would be nice. Maybe even providing the check-in and check-out times would be beneficial. Getting the staff to respond to even simple requests is a struggle. We simply asked for silverware and we were told, “maybe”. Asking for a microwave in your room also seems to be too much to ask of some staff.

Loud music until 10pm. They only had 2 towels available for a room for 4 people. Asked for more and they gave it to us. But the next day after refreshing the room - only two again. Rooftop bar service was awful. Good location. Front desk and bell hop were kind.

Nice hotel. Great amenities, friendly staff but the train comes through early in the morning and honks its horn waking everyone up. Reminds me of “My cousin Vinny”

Its a nice property. The room look like a jail cell for some reason. Its a nice property i just didnt like the room. My opinion

Check-in was easy. The staff was friendly. I do feel that charging $78 for overnight parking is a bit extreme and the TV in the bedroom did not work.

Pro: Beautiful decor, great food and drink options, and an awesome gym. Cons: TV service is awful and inconsistent, the eco friendly approach is wonderful but I still expect 2 bath towels with 2 guests and trash bags so we didn't have to throw coffee pods into a metal mesh trashcan. Room could have used some more refined details

My room was very cold and was unable to change the temperature. Half of the television channels didn’t work. The staff was wonderful and the room was very clean.

From check in to food service staff happy and helpful Love the minimalist vibe in room and decor Thanks ! Everything was lovely