마라케시 가성비 호텔

'During the following two days, our stay was overall fine. The breakfast was quite good, with a wide variety of options and generally everything you would expect. However, because there were many guests, breakfast time felt a bit crowded and slightly chaotic. Overall, it was an acceptable and decent stay, though there is still room for improvement in organization, especially during busy breakfast hours.'

'Sorry for the long review, but I wanted to be as informative as possible and share the information I would have liked to know before booking. This was my 5th trip to Marrakesh and my first stay at Savoy Le Grand. I was quite nervous booking after reading some negative reviews, but overall I had a very pleasant experience. From the moment we stepped out of the taxi, we were warmly welcomed by Salah (concierge) and the Moroccan tea man in reception. From check-in to check-out (4 days later), all staff were friendly, welcoming, and helpful. Everyone we encountered spoke Arabic, French, and English, which made communication very easy. The foyer is beautiful, and the grounds are extremely well cared for—even more beautiful than expected. That said, there is ongoing construction and upgrades, which are not mentioned on the website. This is currently their quiet season, and the main construction is above the reception building, which is being extended upwards. Noise started daily around 9:15am, drilling around 9:38am, and finished around 6:30pm. Estimated completion is 1 May 2026. If you request a room near the second smaller pool, the noise is much less noticeable. The noise is louder and echoes more around the main pool due to the square layout. The hotel has four pools: two outdoor and two indoor. One indoor pool is heated and includes jacuzzi jets. There is also an additional indoor jacuzzi at the spa, charged at MAD 250 per person for one hour. There are three à la carte restaurants on site: Moroccan, International, and Italian. Directly outside the hotel are a supermarket, Paul, Chilli’s, and Papa John’s. Please note that outside food is not allowed inside the hotel. There is an ATM in reception and direct access to Menara Mall, which closes at 10pm. Special thanks to Nabil at reception, who did an excellent job checking us in. He listened carefully to my needs and arranged early check-in to a ground-floor room close to the restaurants, spa, and gym, with a garden and pool view. Soundproofing from the pool area was good, although hallway noise does travel. The grounds are beautiful, but the ground-floor rooms occasionally had a sewage smell, which I’ve also experienced at other Moroccan hotels. We did experience a few issues with our first room (heating not working, leaking fridge, slow-draining sink). Without us needing to complain, Soukayna from guest relations came first thing the next morning and immediately arranged for us to move to a beautiful suite. This level of customer service, care, and attentiveness is exactly what you expect from a 5-star hotel. In the evening there’s live entertainment music in the bar and outside a light & water fountain display. The suite was stunning—very spacious, with a separate living area, two balconies, lots of storage, mini fridge, large sofa, king-size bed, two TVs, kettle, coffee machine, safe, bathrobes and slippers. The bathroom had two sinks (standard rooms have one), plenty of toiletries (no washcloths), a large shower with both handheld and waterfall options, and excellent water pressure. There wasn’t much space to hang items, and there is a bidet hose beside the toilet. Thank you to the head cleaning lady for the final touches and maintaining a high standard of cleanliness. I’d like to thank all the staff for providing us with a wonderful stay. I love the Moroccan people—they are humble, kind, and always willing to help. Despite the construction, I achieved my goal of relaxation and a short break. This is now my new favourite hotel in Marrakesh, and I will definitely return and recommend it to friends and family'

'좋은 호텔이고 깨끗하고 서비스도 좋아요❤️ 직원들은 저를 일찍부터 확인했고, 정중하고 매우 전문적이었습니다. 아침 식사와 서비스는 좋았습니다. 매우 쾌적하고 조용한 호텔입니다. 꼭 다시 머물고 싶습니다.'

'Fidèle client du Novotel Hivernage depuis longtemps, j’apprécie toujours son emplacement parfait à Marrakech, calme et central à la fois. Cependant, mon dernier séjour en septembre m’a déçu : l’hôtel a vieilli, le service et le petit-déjeuner ne sont plus à la hauteur, et les espaces extérieurs mériteraient d’être rafraîchis. J’espère que des rénovations seront prévues pour redonner à l’établissement le niveau qu’il avait auparavant.'

'호텔은 훌륭한 위치에 있습니다. 편의시설도 좋고 수영장도 좋습니다. 그러나 직원들은 환대 교육을 잘 받지 못했습니다. 에어컨은 호텔 전체에서 작동하지 않았습니다. 어느 날은 룸서비스가 오지 않아서 방 정리를 위해 3번이나 전화해야 했습니다. 어느 날 테이크아웃 음식을 따뜻하게 해달라고 요청했는데도 거절했습니다. 호텔 정책상 객실에서도 외부 음식을 섭취하지 않는 것이 얼마나 황당한 일입니까!! 내 제안은 가능하다면 멀리 떨어져 있는 것입니다.'

'진정한 모로코 경험을 원하신다면 이 시대를 초월한 아름다움을 넘어설 수 없을 것입니다. 서양식 호텔은 아니지만 다채로운 즐거움과 마라케시의 오아시스를 위해 원하는 모든 편의 시설과 매력을 갖추고 있습니다. 질문이나 필요한 안내에 최선을 다해 도와준 컨시어지 Rachid에게 특별히 감사드립니다. Rachid와 Moroccan House Hôtel에 감사드립니다. 가격 대비 훌륭한 가치를 강력 추천합니다.'

'It was okay. nothing special for a “5 start” resort. Arrive after 3pm and didn’t get checked in until after 4pm'

'호텔 리셉션 직원이 불친절했습니다. 10일 전에 호텔을 예약할 때 조기 체크인을 특별 요청했는데, 호텔에서 아무런 메시지도 답하지 않았습니다. 이건 불합리한 서비스입니다. 가끔 조기 체크인이 불가능한 경우가 있다는 건 알지만, 호텔 측에서 알려준다면 다른 호텔을 예약할 수 있습니다. 마지막으로 제가 호텔에 도착했을 때 리셉션 직원이 객실 욕조 상판이 망가졌고 변기 문이 잠기지 않는다고 불평했습니다. 그러고 나서야 같은 방을 주었고, 3시간이나 기다렸다가 다시 돌려보냈습니다. 😡😡😡😡😡 답변이 없어서 리뷰를 남깁니다.'

'Para una estancia corta está bien! Muy buen rooftop y piscina, las habitaciones están muy bien, lástima por el desayuna y la oferta de gastronomía que tienen.'

'Très moyen, chambre donne sur une grande route peu bruyante. Emplacement très pratique.'