우리가 도착했을 때 인사를 받고 물을 제공했습니다. 우리는 두 개의 객실을 예약했고 가까이 있고 싶다면 객실 청소를 기다려야 한다고 들었습니다. 우리는 기다리기로 했습니다. 우리는 계속 기다렸고 티켓을 구매한 콘서트에 가기 위해 체크인을 해야 했습니다. 그래서 우리는 모두 예약된 객실 중 하나로 가서 준비를 했습니다. 객실이 우리를 위해 준비되지 않았기 때문입니다. 저는 이것이 최고의 고객 서비스가 아니라고 생각했습니다. 우리는 같은 예약으로 객실을 예약했기 때문에 그들은 두 개의 객실이 필요하다는 것을 알고 있었고 오후 4시라는 명시된 체크인 시간에 이를 위해 준비되어야 했습니다. 오후 4시 30분이 되어도 두 번째 객실은 아직 준비되지 않았기 때문에 콘서트가 끝난 후(오전 12시 30분)까지 이용하지 못했습니다.
Hotel was beautiful as they took an old church and turned it into a hotel. Rooms were clean and accommodating, with a great bathroom. It is located on a beautiful canal, frozen over as we were there in the winter, none the less it has great walking spaces around the canal. We enjoy staying at Homewood Suites and this one was no different. The only setback to this place is the parking and no hot tub. Parking was $42 to stay in the parking garage since it is in downtown.
This is my second visit to the Baymont Inn & Suites. I found it to be as clean and quiet this time as I did a year ago. It's location is away from the city center but close to the I-465 bypass. The hotel has free parking. The area felt safe enough for me to venture out on foot.
Within 1 block is a Texas Roadhouse, Panera Bread, Starbucks, Cousins Subs, Payless Liquors, Azzip Pizza. Within one half mile are most of the fast food chain restaurants and a Walmart.
Check in was fast and friendly. The lobby is spacious and clean. The property features an elevator for guest use to access the second floor.
My suite was two rooms consisting of a bedroom with a comfortable queen size bed with clean linens and a TV. The other room featured a sofa, an armchair, a writing table and chair, and a television. A hall connected the two rooms containing a wet bar with a very cold mini-fridge. The bathroom was clean and an adequate size. All the amenities were correct throughout the rooms and functioned properly. I wasn't aware of any issues with noise coming from within or without the hotel.
프런트에 있는 남자는 별로 친절하지 않아요. 하루 종일 12명 넘게 체크인하는 걸 봤는데, 웃는 모습을 한 번도 못 봤어요. 손님들이 직접 물어봐야 했죠. 눈도 잘 안 마주치고 인사도 안 하더라고요.
TV는 밤새도록 잘 작동했는데, 원래 그렇다고 하더군요. 한 시간 정도 지나면 보통 수리 기사를 불러야 한다고 해요.
근데 그 남자 대신 나오는 여자분은 정말 좋아요. 친절하고 도움도 많이 줘요.
Decent hotel in a ***** mall area. The surrounding area is a bit dirty and economically struggling but the hotel inside itself it ok. A bit close to the highway so there was some highway noise but nothing major. Shower pressure was extremely low. Room was clean but some things (i.e. drapes) were stained or old and in need of replacement.
Clean room , never see bugs here. The staff is nice , but they do tend to knock on the door WAAAYYY to much disrupting the stay. And the location isn’t in such a good area but it could always be worse .