Another great stay. Smaller room this time and still comfortable and clean. Friendly staff. Broken lift was downside as only one operational and had to wait quite some time.
Enjoyed our stay here, lovely staff, great value foe money! Comfy beds and good breakfast with more items than expected. Quiet room. Will be back thank you!
체스터는 도시와 가깝고 많은 5성급 호텔이 가지고 있는 체육관, 수영장, 스파가 있다면 더 높은 평가를 받을 수 있을 것으로 의심되는 고급 호텔입니다. 그러나 그들은 필요하지 않습니다. 방은 필요한 모든 시설을 갖춘 좋은 크기였습니다. 레스토랑의 공용 공간은 높은 수준이며 음식은 훌륭했습니다. 우리 방에는 몇 가지 사소한 문제가 있었습니다. 샤워 문이 약간 새었지만 문제가 발생하지 않았습니다. 문의 죽음은 참여하지 않았지만 우리는 문과 공공 장소 사이에 잠긴 문이 있었기 때문에 걱정하지 않았습니다. 특히 가격이 합리적이고 표준과 품질이 우리 경험에서 매우 좋았기 때문에 우리는 행복하게 다시 사용할 것입니다.
Very convenient for my conference at P&J live which is literally a stone throw away. Front dest is efficient and helpful. Room is clean and spacious. No significant noise despite near the airport. About 30 min bus ride to the centre, bus stop is 2 min walk away.
Unfortunately, I'm disappointed with this hotel. The most important thing is that taxis can't pull up to the hotel because there's a sign on the roundabout next to the hotel prohibiting parking and a £10 fine. I ordered a taxi and waited in the hotel lobby. No one from the staff informed me about this. The taxi almost left without me, and as a result, I would have missed the helicopter departing for the platform.
Secondly, I think the standard of your breakfast is important not only to me. I really have five times more choice at work. Unfortunately, I decided not to stay at your hotel anymore to avoid stress.
Went for breakfast, the fire alarm was going off in the restaurant, staff did not know how to switch the alarm off, everyone stayed in the room, staff continued to work. After 10/15 minutes I went to Premier Inn reception to complain as the noise was deafening. The manager had to go the the restaurant to ask the breakfast guests to leave and organise how to switch the alarm off. She apologies and refunded our breakfast cost, good for her. But where is the staff weekly training. There could have been a real fire and they were clueless.