We arrived at 3 am++, due to miscommunication, the door was locked, owner arrived in 5 minutes, helping us to settle in. Top notch bedding, household utilities, house keeping and decoration. Spring water machine (cold and hot) is available free of charge at reception. Electric kettle is available at kitchen. Friendly and helpful staff, each and everyone. Few minutes walk to town center and Penguin Tour meeting point. Overall we will recommend to anyone who comes to Punta Arenas without second tbought.
Very slow in finding usa room, when showed up before three pm, the scheduled time of checkin.
Whenarrived just before 3pm, we were not given room. Whilst waited infront of the reception, I notcied that another customer was able to get room instantly.