Lovely hotel with great facilities. Very friendly polite staff. Room was clean beds comfortable. Tea and coffee in room.
Breakfast was good lots of options.
Spa facilities good with a nice pool.
호텔 자체는 조금 피곤하지만 우리가 머물렀던 방은 흠이 없었습니다. 우리는 매일 깨끗한 시트와 수건을 가지고있었습니다. 방은 매일 청소되었습니다. 직원들은 매우 도움이되고 친절했습니다. 나와 7 살짜리는 매일 수영장과 게임 룸을 사용했습니다. 우리는 2 박만 예약했지만 운이 좋게도 추가 밤을 위해 같은 방을 예약했습니다. 이미 예약하려고하는 Laguna Hotel을 추천합니다. 2024년까지. 방학이라는 점을 고려하면 Laguna Hotel은 특히 숙박 가격에 포함된 모든 시설을 고려할 때 매우 합리적인 가격이라는 것을 알았습니다.
Hotel staff were extremely friendly and helpful. Shame hotel did not provide more choice for breakfast as my son cannot have dairy however there are cafes close by. Great location and free parking a bonus. Would definitely book again in future.
리리뷰어좋은 아침 식사, 주차장, 어린이와 함께 엑스트라 베드. 호텔은 고객에게 특히 세심합니다. 우리는 1 월 17 일 런던 히드로 공항에서 호텔로 달려갔습니다. 안경을 쓴 프론트 데스크는 우리를 매우 따뜻하게 맞이하고 수하물을 방으로 가져갈 수 있도록 도와주었습니다. 우리는 국가 표준 댄스 대회에 참가하기 위해 왔습니다. 원래 4 일 호텔을 예약했지만 선생님은 하루 일찍 오라고 요청했고 나중에 1 일 더 예약했습니다. 1 일 동안 머무른 후 객실 유형 문제로 인해 4 일 동안 방을 바꿔야합니다. 큰 가방과 작은 가방을 던지고 싶지 않습니다. 여성 감독자 여성 리더는 매우 배려하고 옆집으로 변경하는 데 도움이됩니다. 매우 편리합니다. 우리는 트윈 침대를 주문했지만 새 방은 싱글 침대 방입니다. 편의를 위해 침대 1 개를 추가했습니다. 대단히 감사합니다. 그리고 며칠 후 그녀는 또한 우리가 편안하게 살았는지, 특히 따뜻하고 사려 깊게 인사하기 위해 왔습니다. 앞으로 UK OPEN 대회에 참가 할 때이 호텔에 머물기를 바랍니다!
리리뷰어Fantastic…, except paying an extra £12.00 for eggs royal on top of breakfast price was not good… staff didn’t even pre-warn of extra price until we went to leave.
However- if you had room service then no extra price for eggs royal?? Does not make sense.
리리뷰어서비스는 비정상적입니다. 가방 보관을 위해 4파운드를 지불해야 한다는 사실에 놀랐습니다. 가방 보관 비용을 지불해야 했던 것은 내 생애 처음이었습니다. 아침에는 바가 열리지 않았고 이 호텔에서 식사를 해본 경험이 없습니다. 방은 깨끗했고 리셉션은 괜찮았으며 복도는 특별히 잘 관리되지 않았습니다. 방에는 필요한 모든 것이 있습니다. 창밖의 풍경은 쾌적하지 않았지만 하룻밤은 괜찮았고 조용했습니다. 작은 수영장이 있고 모든 것이 깨끗합니다. 도시의 번잡함에서 벗어나 바다 주변과 바다 근처에 소나무가 많아서 위치가 정말 마음에 들었습니다. 이상적이지는 않지만 꽤 수용 가능합니다. 직원들이 모든 문제를 해결하는 데 도움을 주었습니다.
리리뷰어Antique hotel in a very good location close to the beach however no nothing is guaranteed by the hotel. There is no option to book parking (first come first serve basis), they can’t guarantee a good view to the sea even through you book a sea view room (you can end up to the side of the hotel which allows you a glimpse to the sea and that’s not what you really want and pay for). When trying to call the hotel goes to a customer service desk then they transfer you to the main reception which ends up with a dropped call several times considering the call is being charged per minute (we’re not in the 80’s, take some ownership for this please), if you finally get through they won’t be able to reserve a parking space at the hotel and guide you to park elsewhere (this you can literally do yourself without the hassle and waste of time). None of these (parking and room selection) are communicated precisely until you check in which in essence makes no sense when you want to plan your stay ahead. Overall the staff is kind and friendly so no improvement needed here, the opportunity stands for the hotel management who implement procedures and policies. The rooms have a heavy smell due to the age of the building, there is a brochure that explains refurbishment undergoing in that sense. Wifi - you can have daily access if you pay for wifi (I believe it was £7/24 hours) , this is also a thumbs down nowadays (tips: if you want to charge for wifi include this in the overall price fees so people don’t obviously pick on this or just offer it with the stay like a respectable business - a coffee shop where you spend £3 for a coffee offers it for free on a daily basis, think about it). Looking at breakfast - there is full English or cereal, oats and fruit. The terrace looks pretty nice, well looked after, a nice oasis to relax your senses listening to the sea waves. There is a chess board on a bigger scale just on the terrace, this if a nice setup and addition to the hotel vibe. Thank you for the welcoming, until next time look forward to your improvements updates.
TthelivingbeingtravellerI book this hotel for one night great location. The receptionist she was welcoming. When we got to the room that we were staying for the night. First impression was clean and tidy. However the room was smelly as you entered with the one and only small window was open in the room. The bathroom was for designed for disabled use really. I will list the pro's and cons.
Pro's
The room was a good size for our needs two single and it had a TV that you could watch ”the news” on a channel. The kettle was clean and tea, coffee, sugar was in a bag if you wanted to make a tea with two cups no bottled water provide (but selling for £2 for 500ml at the entrance of the hotel). The wallrobe had hangers and a hair dyer if you needed it. The pillows were nice and the mattress was comfortable.
The con's
One of the beds had other people's hair in the sheets and on top of the duvet. The ceiling and a long legged spider with cobwebs hanging down from above were the TV is. The walls in the room had stains down the wall it was dusty in places.
The walls had noticeable cracks in different parts of the wall, the furnitures are old and tired including the picture frame. The bathroom door was dirty from all the touching to open and close it. I am not sure how a disabled person are able to use the toilet effectively.
Because the ”tiny” face basin was so close to the toilet it was not practical to be that close and I am not disabled. It had so many hand railings why was the basin so close and very low to the point were it was awkward for us to wash our faces etc and the floor was in a mess afterwards . there is a glass shelf with two small glass cups that was over the face basin which is simple not safe or practical because you will sit your face or eyes if your not careful when using the face basin.
The extractor fan does not work when the light is on and no button to press it separately. But the only small top widow was open for any steam or smell to leave the bathroom.
The hot water system made a lot of noise when turning on. Making it hard for anyone to use it without the whole or half of the hotel hearing it that how loud it was to us.
The bath was clean however there was mold all over on the wall tiles the shower curtain was short and not fitting for that bath. The toilet papers that was provided was a very very cheap small rolls. There was three one screwed (toilet roller) on to the small face basin that got soaked when you use the face basin. And the other two was on top of the toilet with used tissue in one of them. Both windows in bedroom and bathroom was not dusted.
Our biggest problem was someone who was on the same floor sounds like they were nextdoor. They kept coming and going and each time they open and close their door it caused our door to shake and bang because was door is not fitted correctly and full of gaps and so the wind and the force of the moving door as cause ours to make all that noise. We didn't have a good sleep because of the above and the live entertainment went on late also which could be heard as we were on the ground floor also. The room is not what I would class as a lovely room it's very basic old, tired not very appealing the walls and the bathroom needs refurbishment and the heating system needs serious attention. When we checked out the lady was pleasant when the card was returned. The guess with me she was not happy and felt that in her words she would not want to stay at another hotel because it was not comfortable during her stay. I would not have wanted to pay the full price if I was not getting the discount from my app. But even at that price that I paid it's not worth the money. Overall I was not happy but we needed to have somewhere to sleep and it provided us that.
AAmaka Udeh나는 이곳에서 정말 즐거운 시간을 보냈고 내 방이 더 마음에 들었습니다.
특정 연예인과 함께 방을 꾸미기 위해 함께 노력해주신 운영진에게 정말 감사드리며, 어린 시절 그 연예인들을 지켜보았던 달콤한 추억이 떠오릅니다. 거의 겨울이 다가오고 있어서 방도 매우 따뜻했고, 샤워실도 매우 뜨거워서 목욕할 때마다 즐거웠습니다. 이곳은 앞으로 본머스에서 제가 자주 이용하는 호텔이 될 것입니다. 여기 있는 동안 이미 다시 예약했는데 무엇보다도 침대 옆에 성경이 놓여 있었습니다. 영국 호텔에서 처음 본 것이었습니다. 초대해 주셔서 감사합니다.. 언급하지 않았습니다. 가격도 매우 저렴하고...
KKaramanThe location of the hotel was very good. General cleaning is ok. There was a smell coming from the carpets. The pillows did not smell of any detergent. In general, price performance was good.
리리뷰어이틀 밤을 머물렀고 주요 도로에 주차하는 것이 더 저렴했고 호텔에 주차 비용을 지불하는 것이 무엇인지, 벽에 작은 TV가있는 작은쪽에 약간 방이 있었고 아침 식사에 대해 추가 비용을 지불하지 않았으므로 그것이 어는지 알지 못합니다. 편의 시설을 사용할 시간, 우리 방은 깨끗했고 욕실은 깨끗했습니다. 확실히 호텔로 돌아갈 것입니다.
SSoSonic방은 깨끗하고 사랑스러운 욕실과 무료 목욕 제품이었습니다. 방에 전기에 문제가 있었습니다... 도착하자마자 TV, 램프 및 욕실 조명이 켜지지 않았습니다. 퓨즈 상자가 직원이 확인하고 전기가 다시 켜졌습니다. 주전자를 사용할 때 늦은 저녁에 다시 전기가 끊어졌습니다. 야간 포터 (영어를 거의 사용하지 않는)는 퓨즈 상자를 다시 깜박이고 다음에 주전자에 물을 적게 넣으라고 말했습니다! 그것을 시도했지만 전기가 다시 걸려 방을 옮기라고 요청했습니다. 그는 마지못해 그렇게 했지만 우리에게 열쇠를 주었습니다!
전기와 함께 불행한 상황으로 전반적으로 좋은 숙박.