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I recently had the pleasure of having my parents stay at this incredible hotel, and I must say, their experience was absolutely exceptional! From the moment they arrived, they were treated to five-star magic with impeccable service, helpfulness, and reliability. The staff were friendly, attentive, and went above and beyond to make their stay unforgettable. Their room was absolutely beautiful, clean and what a breathtaking view of the ocean! Truly amazing and relaxing stay - a home away from home in an abundance of excellence! The sound of the ocean and balcony view was one of many highlights that made this stay truly unforgettable! The food was exquisite, with dinner and breakfast being another highlight of their stay. But what truly made their experience special was the attention to detail and the way the hotel celebrated their anniversary in grandeur. The gifts, chocolates, flowers, and balloons were a lovely touch that made the occasion truly unforgettable. My parents were blown away by the hotel's excellence and the staff's dedication to providing a memorable experience. They left with lifelong memories and can't wait to return. I highly recommend this hotel to anyone looking for a luxurious and unforgettable stay. Five stars isn't enough – this hotel deserves a glowing review!

A good place to be with a beautiful view.... ”The View” as its name . Closer to a shopping complex , gas station, 5min drive to the beach, closer to the beach there also restaurantswhere you can dine whole having the beach view, Toti Beach. its also closer to galleria Mall. The place is too steep so be ready for that... Their food is delicious, we had dinner there at their restaurant called Giorgios but its expensive I must say. Not sure about their breakfast and lunch though. Staff and reception is just ok. I had requested them to add a crib bed for a child and upon arrival they told us that the storeroom is closed because we arrived at 6pm so it's too late. We then asked them to give us atleast a bedsheets or any linen so we can make a plan for our son, they said ok but never pitched , nothin, not even getting back to us to say what could be the matter. We asked again the following day, they took four hours to bring a bedsheets. Bottom line is if you have a child do not, I repeat DO NOT book that place because they will lie straight to your face saying they could not reach you since you booked via an APP. I'm not sure whetherI want to talk about their kitchen in the rooms. You will have to call them now and again to bring things and they take 3 to 4hours just for a simple thing like a spoon. One thing I can say is they don't listen and listening means you respect your business and your clients I flew from overseas to rest and have a good time and have treat ourselves since they have a spar but I ended up canceling my plans for a spa because I didn't want additional dissapointments. The rest I don't even want to mention...and that is my experience after paying so much Money and looking forward to a good vacation 😌 BUT...

Housekeeping is efficient, and our room was kept spotlessly clean. The range of bathroom toiletries are Eveleyn & Crabtree. They are a real treat to use. High quality linen, and towels provided are of exceptional quality. The design of the room is modern and carefully planned to make your stay comfortable. There is a vast choice of different types of food for breakfast including many health choices. Their food is world class. A well designed gym with high tech equipment, towels, and fresh water for guests. There are also washing machines at your disposal! Staff went out of their way to assist us. The staff at reception and room service are attentive and efficient too. We felt extremely safe, and they also had emergency drills of which the staff had to follow. It is my number 1 hotel to go to in Umhlanga.

Beautiful hotel and great food. The bed was very comfortable and the staff very friendly. I would recommend this for business or leisure. There is a desk to do work if needed and also reception is quite quick with requests. We had made a last minute booking but they were able to assist instantly. When calling call a few times because the hotel does take a long time before answering they phone, I had to call over 4 times to get through to the hotel.

The accommodations were highly satisfactory, providing a comfortable and welcoming environment. The housekeeping services were exceptional; however, a minor concern arose regarding the cleanliness of the bathtub. Aside from this isolated issue, the overall experience was very positive.

Very average service received. Room service closes at 11pm!!! Why offer it then? At least 2am gives you a chance should you miss the normal restaurants that close at around 11pm. Sad that a simple request for X2 decent size glasses and some ice can't be followed or done at 11:30pm... Instead I received 1 glass and absolutely no mention of the ice... It's the little things that make the stay enjoyable.

Safest street and neighbourhood. The beach is a stone throw away. The establishment offers great customer services. Everything is excellent customer service. The host was the best; offering chats, good breakfast and cleaning service. The host gave us everything we needed, even extras. It was a great experience, the room was warm; smart TV included and also an honesty bar.

第一次到南非，第一次到德班出差，南非朋友推薦的酒店，位置距離機場30公里，距離德班港口約10分鐘車程。位置還算方便，酒店旁邊有配套的娛樂城吃飯電影**，內部通道連接酒店一樓。步行走到陽光海岸沙灘3分鐘。訂的海景房間面積稍微有點緊湊，一個人住足夠，兩個人住的話可能稍微小了點。 傳統英式酒店服務，環境乾淨整潔，服務員黑人兄弟姐妹文明有禮貌，尤其對於中國人來講，這裏酒店服務印象深刻。

Easy check-in, fabulous view. Peaceful and Quiet. Breakfast was fantastic. Restaurant staff are super helpful and friendly. The pool was stunning and great ambiance. However; 1. The bathroom was not clean. Please see the attached pictures of the hair left behind. 2. Nobody answered our room calls at 6 am 3. No dental kits are given/available 4. There are 0 lights in the ceiling. The side lamps and lights do not provide sufficient lighting. 5. The room was smaller than expected. 6. 1 small bottle of water is provided. The rooms are not provided with any more water except for this one small bottle. If you require more, you have to buy it.

The service was great. they must supply guests with enough towels for example if you booked for 2people they must bring two towels not one and also put mat on bathroom.