바(Bar)가 있는 체스터 호텔 예약

'We only needed in house service twice, once to get an ice bucket which was delivered fairly promptly, but the second time for some towels as the room had not been made up and we needed fresh towels to shower before we went to dinner for 5.00pm was a disaster, I rang inhouse service at around 2.00pm and explained that I needed them urgently. I then I had to go out to meet someone leaving my wife in the room wanting to have a bath. At 3.00pm I rang my wife to be told that no towels had been delivered, on returning to the hotel I went to reception and spoke to a gentleman there and he followed up my concerns and spoke to someone about the urgency of the situation and I then up to our room. It was at that stage about 3.45pm and so we had to use the used towels that had been left in the bath to be changed. I was rather disgusted when at 4.30pm the towels where delivered just before we had to leave for restaurant. I would have thought that our request for towels should have been sorted out and not taken 2 1/2 hours to complete the request which left me disgusted at the way it was handled.'

'Very good location and just few minutes’ walk to town centre, clean and tidy hotel; but staff forgot to prepare the sofa bed before arrival; and had to asked again in late evening'

'최근 5일 동안 이곳에 머물렀습니다. 정말 환상적인 경험이었어요. 직원분들이 믿을 수 없을 정도로 친절하셨습니다. 모든 직원분들의 이름을 기억하지는 못하지만, 특히 데이브는 정말 친절했고 주차 문제 몇 가지를 즉시 해결해 주기 위해 최선을 다해 주셨습니다. 호텔 주차장이 작고 선착순으로 배정된다는 점이 유일한 단점이긴 하지만, 이 때문에 다시 방문하는 것을 망설일 이유는 전혀 없습니다. 객실은 훌륭하고 흠잡을 데 없이 깨끗했습니다. 시내까지 걸어서 10분이면 갈 수 있고, 호텔 옆으로 흐르는 운하를 따라 산책로도 있습니다. 만약 아래층 헬스장에서 나오는 음악 소리 때문에 새벽 6시 30분쯤 깨고 싶지 않다면 1층 객실은 피하시는 게 좋습니다. 하지만 저희는 일찍 일어나는 게 좋아서 전혀 불편하지 않았습니다.'