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We love this place, can’t fault it. The ambience, the staff, maybe not all the steps and the drive way, they aren’t for the feint hearted so think again if you have breathing problems or a difficulty walking!!! Having said that they have golf carts and are very accommodating but if you have problems talk to them before booking. 1 problem we found which will only get worse now that it is Hilton is that the Hilton group have a far larger reach meaning there will be more people trying to book the same number of rooms. We were lucky being able to get 2 weeks but had to go somewhere else in the middle week. If you can get in you will love it as we do. Finally everyone complains about the people dumping a towel and a book on a beach chair. Fine if you are going to walk the beach and then sit in it, or have a meal and sit back but it is becoming frequently noticed that some people just put the towels down and head out for 4-5 hours ant that is just rude but unfortunately the same all over the world despite the notes by the chairs no one enforces the rule about towels etc being removed after 1 hours absence!

The staff was so friendly, especially Johnny, Isaac and Lily. The restaurant and pool service was excellent. We loved the pools and the view from the hotel is breathtaking. When we booked the hotel, we booked breakfast too but unfortunately when we arrived they said the included breakfast is only for the parents. So we were definitely surprised by that. Our only complaint is that we were charged twice for an upgrade to an Oceanview room and they did not refund the double charge and we stopped hearing from them when they said they would look into it.

Recommended by a friend, I was convinced it was a nice destination and hotel but we were so greatly surprised when we arrived. The front desk team was amazing and quickly resolved a misunderstanding (thanks, Bruno!) and everything else was just lovely. The Beach Suite 6 is the best you can get if you want direct access to the beach. 100% recommended! Can’t wait to go back.

What happens when you combine the best food, fabulous views, wonderful rooms, and a fantastic staff? Tentaciones Hotel & Lounge / Tentaciones Restaurant (two listings in Trip Advisor) We’ve visited Tentaciones for dinner several times in the past and always left believing they were the best restaurant in Zihuantanejo. They treated us like family, remembered us from year to year and delivered impeccable service with great food and drink. Nothing has changed, it remains the best restaurant we know in Zihua. But this time we stayed at the hotel. Four rooms, all beautiful, each with their own character, make it hard to choose. No matter, we would love any of them. And staying the night just reinforces the personal level of service from the staff, Carmen, Salvatore, Chai, Pablo, Oscar, and the rest, treating us like special guests of the family. We can’t wait to return.