Sorry for the unpopular feedback, but I just finished 4 nights stay at the ”Pame House” hotel and honestly I think that this hotel is highly overrated and is not 4 stars hotel. I would say that it is more of an upgraded hostel. First a good thing - the staff is very friendly and service oriented! Second – the location, in the center. Very close to a metro station, restaurants and bars (this can be a negative thing as well, I will give more details in a few lines...) As to the room – we've booked the ”junior Suite with Balcony ” – positive - our room was lovely! Large, well – lightened including a small ”kitchenette” , coffee machine, dishes - ,perfect for our needs. Negative - the sofa bed was uncomfortable to say the least, the metal bars and springs were significantly felt and got stuck in the ribs. It was a continuous agony to sleep on it. The situation got unbearable in our second night, when we updated the reception about it and demanded for a solution. The hotel solved it by putting on the sofa bed a couple of soft blankets. This some how helped and made it bearable sleeping in the following two nights. Another thing – our room was on the 3rd floor turning to the street, even though the windows were soundproof, sleeping at night was very challenging due to the noise from the street. On weekdays things got quieter outside around 2AM and on weekends the loud noise was even until 5AM!! – The hotel staff didn't have any solution for us for this. I am not a person that a regular noise would bother him, but the noise from the street was out of this world... seriously! The hotel does not serve breakfast, if you purchase breakfast you'll get a voucher to a bistro restaurant outside the hotel, a rather nice place - however the service there is VERY slow, this caused delays in our plans (as it was opened only at 08:30AM and a regular breakfast could last even an hour). When we updated the hotel staff about it, they offered us a voucher to another bistro near by, which was not that good (in my opinion). Last thing - the reception is a small space located on the first floor, with no actual indoor waiting area and not a real storage room (if you arrive early or leave late and you need to store your luggage, please be aware it is NOT inside a room, but is just located near the receptionist). To sum things up, would not stay here again. SORRY.
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