아르타 스파 호텔

On a long weekend of many over the years to our favourite island of Majorca And Palma the best cosmopolitan city in the Spanish nation A dirty martini cocktail for me and a prosecco for my wife in Abaco a cocktail bar or should I say cocktail experience like no other Then out of Abaco and hop across to Forn a restaurant which as always is a sensory extravaganza on the pallet I had the Monkfish and my wife had the lamb both dishes an absolute triumph Then a 15 minute walk back to our suite at Nakar boutique hotel again top draw with everything you want from a well presented quality luxury relaxed hotel Fantastic location rooftop pool with the best view of the cathedral and marina Rooftop restaurant that serves very good quality food with professional service My next. Review is of Infineat restaurant which is on another level of quality

This is a beautiful hotel, the suite we had was fantastic with a lovely view over the pool and surrounding hills, spotlessly clean and with very effective air conditioning. The whole building is lovely and the breakfast was good. However, it has a very weird atmosphere, something akin to the Marie Celeste! There was no proper reception and most of the time we struggled to find anyone when we needed to check in, ask for breakfast eggs etc. One guy who seemed to be doing everything said they were short staffed which perhaps explained the whole place locked up and bar closed at 9pm some nights and a complete lack of any staff. I got the feeling they were actively discouraging people booking in for dinner - there was a choice of a couple of set 3 course menus (expensive compared to local restaurants) but there was absolutely no choice in each course and the menu didn't change for the 6 days we were there- who would want to eat the same meal every day? Not surprisingly we only saw about 3 people eating there over the 6 day period. The pool area was nicely landscaped but there were only 2 sets of sun loungers with umbrellas which was not enough for the guests there. One day we didn't want to give up our place at the pool so asked what they could do for lunch - nothing was the response! Only a minor point but I don't drink coffee but although promised some English breakfast tea bags on several occasions, they never materialised - bit mean when you are paying about €200 a night. When we checked out the bill was slightly higher than that which had been confirmed. Although I provided proof of the original confirmation I was told nothing could be done as the owner wasn't there. Wasn't worth arguing about £10 but it rankles. My last point is that they keep a parrot in a cage which is too small in my opinion. One morning I went into the bar (looking for someone as it was deserted as usual) and found the poor parrot was still in his cage with a blanket over it at 11a.m and he was trying to look under the blanket. I couldn't find anyone so I took it off for him but he had clearly just been left like that from overnight. In summary, its a lovely property and well located. You can have a good holiday there but don't expect any sort of customer service because nobody seemed bothered which is a shame.