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호텔 오쿠라 암스테르담
4.4/572생생 리뷰

호텔 오쿠라 암스테르담

Amsterdam Oud Zuid/암스테르담 남구 구시가지 암스테르담|Sarphatipark까지 거리: 0.66km

20시간전 예약됨

We decided to splurge on this 5 star hotel for a long anticipated family reunion. Unfortunately the experience was marred by a series of disappointments caused by utterly incompetent hotel staff. When I called ahead on the day of our arrival to request an early check-in the hotel rep. sternly informed me that I would have to pay a 120 Euro charge for the privilege! We are experienced travelers and never have we encountered such a demand. We took our chances regardless and decided to show up 2 hours early. Sure enough, our room was already ready and we were allowed to occupy it at no extra charge. Things really started to go south when a limousine that I had arranged for separate airport pickup of my daughter’s family through the concierge showed up at the airport unequipped with a baby car seat. I had expressly requested this when I booked the service. This was also specified in the booking confirmation sent by email to me by the concierge. The reaction I later got when I complained to the concierge was that I was not charged extra for the baby seat - as if this was the main issue! Furthermore, this was the first time that I was informed of such a charge, as no mention of this had been made in the email confirmation of the limo reservation which I originally received from the concierge. More importantly, what is more concerning is the utter indifference he showed for the safety of a guest’s infant grandchild. All that concerned him was the money angle to the failure. Things soon got worse. When we checked into our room we lifted the bed cover to discover several hairs and multiple red and yellow stains. Unbelievably, the chambermaid had neglected to change the bedsheets. This, in a 5 star hotel! After we called reception, staff was quickly sent to our room to change them. We never heard further from management about this. We later had dinner at Serre restaurant onsite and left the place hungry. The chef seems to focus on presentation and less on the reasonableness of the portions. My wife had a fish main course which was equivalent to 3 forkfuls. The minuscule dessert was pretty to look at but was grossly inadequate even for one person. The restaurant style is a throwback to the old Nouvelle Cuisine school. For the icing on the cake: a voucher for a round of drinks on the house at the rooftop bar that the guest services manager had kindly given me was bungled by the bar staff. When I arrived home I discovered a mysterious charge of 66 Euros by the Twenty-Third Floor Bar. The bar staff set new standards of incompetence in taking my voucher and charging me anyway.I had to call the hotel for credit but I am losing money anyway from the spread in exchange rates used by credit card companies. To be fair, the Superior View room was extremely spacious and comfortable with a magnificent view. The large pool and ample spa facilities were enjoyable and a significant convenience . Also the reception desk personnel were very professional and welco

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더 아케이드 호텔 암스테르담
4/576생생 리뷰
Amsterdam Oud Zuid/암스테르담 남구 구시가지
게임 테마의 호텔로 매우 훌륭하고 훌륭한 동네에 위치하고 있으며 도심과 가깝고 주변 지역에 많은 레스토랑과 바가 있습니다. 직원들은 매우 친절하며 손님에게 도움을 주고 조언을 해줄 준비가 되어 있습니다. 권하다!
호텔 V 프레데릭스플레인
4/5106생생 리뷰
우리는 최근 여행 중에 지하 방 중 하나에 머물렀습니다. 호텔은 우리가 예약했을 때 그것이 큰 방이 아니라는 것을 분명히했지만 우리가 필요로하는 것에 완벽하다는 것을 알았습니다. 호텔은 깨끗하고 잘 관리되어 있으며 로비 공간은 아름답습니다. 위치는 훌륭했고 바로 밖에 트램 정류장이 있으며 하이네켄 박물관은 도보로 약 10분 거리에 있으며 주요 지역까지 도보로 약 20분 거리에 있으며 도중에 멋진 작은 카페와 상점이 많이 있습니다. 직원들은 또한 정말 친절했고 머무는 동안 남편의 생일이었기 때문에 친절하게 무료 음료를 제공했습니다. 매우 감사합니다!
맥스 호텔 암스테르담
3.1/514생생 리뷰
Amsterdam Oud Zuid/암스테르담 남구 구시가지
It's a small hotel with small rooms, which is something to be expected in Amsterdam in the lower price range. The bathroom sink was located outside the bathroom which was odd, and the bathroom door is a wobbly shower door. It didn't really bother me though. I was happy to find a reasonsbly priced room inside the city. The hotel is located in the city, in a calmer area, which is nice. 5 min walk and you're in the vibrant busy streets chock-full of restaurants, shops and people hanging around. 15 minutes walk and you're basically in the very center of the city. There's also a Lidl right outside the door in case you don't want to eat every meal at a restaurant. The bed is rather hard, which I find comfy, with great pillows, and the room features an old style tired hair dries, which I appreciate. Modern one would be better, but at least it's there. On the negative side, I'd say there was no fridge, so we couldn't store food, except dry food, which takes away some of the convenience with the close by lidl. There was a lack of clothes storage. Only a couple of hangers and some hooks. The light switches were sort of randomly mapped and the lights didn't have the most welcoming hue. Also if I'd visit the bathroom in the night and turn on the light it would also turn on the blinding cold hallway light waking up anybody sleeping. Lastly, I don't care for AC, but a fan would have been nice in the heat. At least there was a large window that I could use to ventilate and curtains that completely blocked all light hitting them. All in all, a decent stay on a hotel in a great area. Some rough edges, so if you don't like that maybe it's not for you. But if you're mainly gonna be out exploring the city I'd say it doesn't really matter. Right, one last thing. The hotel must be used to annoying tourists because here and there are signs thay forbid alcohol and smoking in the rooms. Aledgedly a 300€ fine is given to the person drinking in the room. It doesn't give the most welcome feeling. However the staff were nice.
암스테르담 호텔 사르파티
2.6/530생생 리뷰
Amsterdam Oud Zuid/암스테르담 남구 구시가지
아주 좋은 장소, 매우 신중하고 훌륭한 서비스 태도
이지호텔 암스테르담 시티 센터 사우스
3.4/584생생 리뷰
Amsterdam Oud Zuid/암스테르담 남구 구시가지
房間位置距離地鐵站很近,乾淨整潔,服務設施齊全,入住體驗非常好。
호텔 애틀랜티스 암스테르담
3.5/555생생 리뷰
Amsterdam Oud Zuid/암스테르담 남구 구시가지
인터넷은 사용할 수없는 속도가 느립니다! 서비스는 너무 불편합니다. 침대는 불편하고 아침 식사는 매우 기본적입니다. 나는 서비스 담당자가 썩은 빵을 발견했다. 위치가 좋습니다.

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