더블린 럭셔리 호텔 베스트 3

Just had an amazing time in the shelbourne hotel. Beautiful cuisine ,comfort and relaxation. So convenient for shopping and strolling around the city centre. All staff amazing 👏

This hotel is 5-star price-wise only. For example, when we arrived, we have been welcomed by the Customer Care Person, who explained to us who she is, but said nothing on how she can help us and definitely nothing about the construction on the 4th floor of the hotel. So, banging starts at 8:30, which presumes that everyone is up and about at that hour. Apparently, they were supposed to notify me about it via e-mail, but someone just forgot about it... If I knew there will be construction at the hotel, I would have never stayed here. I guess that's why I never got that email... The concierge reached out to us a while ago asking why we are staying at the hotel so long. We have written to him in a reasonable detail. No response. Zero follow-up. The concierge in general was great in instructing us how we can do things ourselves. Another example. We return to the hotel at 10 pm, and our ever-hungry teenagers would like to eat something. - We are sorry but all the restaurants close their kitchens at 9:30 pm, and there is no room service. - Can we have have at least some bread and butter? (And here, the staff at 5 or even 4-star hotel would respond ”Let me see what I can do.” But instead we heard:) - No. You need to take care of it by yourself. And, it is like this, pretty much with everything service-wise at this hotel. Only the staff of the first-floor café seemed to know what they are doing. It just looks like the place lacks direction from the management that is lost and confused. To add to the ”attractions” we could hear very clearly all the water noises coming from a room next door. We also had some trouble falling asleep as the guy next door snored like a hog in heat. I also think that having the permanently screwed through cracked dial to a heated towel rack is something that I would find at a 2-star hotel, and I still would be surprised... There was 6 of us in 3 rooms, and we stayed here for 6 nights. The impressions were all the same. It's the details that matter both in the customer service and the decor, and it is simply not a case here. At the end of our stay, the front desk staff has made a scene, because we wanted a detailed invoice. Thanks to that though we found out they have charged us additional numerous positions from the mini bar, which we did NOT use. So, please be careful they will try to cheat you.

더블린에 위치한 이 Westin 호텔은 유명한 트리니티 대학교 옆 리피 강 남쪽 제방에 위치해 있습니다. 2개의 번화한 상업 거리에서 불과 5-7분 거리에 있습니다. 위치가 매우 좋습니다. 트램과 2층 버스가 있어 교통이 매우 편리합니다. 호텔 내부는 낡고 세련되었습니다. 객실은 넓고 편안합니다. 정통하고 맛있는 아일랜드식 아침 식사는 풍부하고 아이들에게 적합하며 선택할만한 가치가 있습니다.