피트니스 시설 시설을 갖춘 영국 글로스터셔 호텔

The receptionist was very helpful with my luggage where to find things in the hotel, Park and ride and bus facilities nearby, On my way out I was helped with my case, The breakfast was much better than I expected I enjoyed using the swimming pool having been driving most of the day I would definitely use this hotel again

Excellent hotel though staff in bar and restaurant could be better trained

실망스러운 객실 크기 예약 당시 약속된 객실 크기와 실제 객실 크기가 달랐습니다. 26제곱미터 크기의 킹사이즈 침대가 있는 객실로 광고되었지만, 실제로 들어간 객실은 훨씬 작았습니다(약 20제곱미터). 비좁고 이동하기 불편했으며, 짐을 놓거나 편하게 움직일 공간조차 거의 없었습니다. 처음에는 담당 직원이 모든 객실 크기가 동일하며 제가 퀸사이즈 침대가 있는 객실로 업그레이드되었다고 주장했습니다. 또한 만실이라 다른 객실로 교체할 수 없다고 했습니다. 밤 11시경, 당직 매니저와 거의 한 시간 동안 실랑이를 벌인 끝에 마침내 훨씬 넓고 제가 기대했던 객실로 옮길 수 있었습니다. 이번 경험은 호텔 객실 설명이 얼마나 정확하고 정직해야 하는지를 여실히 보여줍니다. 앞으로 다른 투숙객들이 저와 같은 혼란과 불편을 겪지 않기를 바랍니다.

We stayed at this beautiful hotel for my 60th birthday. With my daughter. The views are breathtaking and the hotel its self . Great location the staff are very welcoming and courteous. There is lots of parking , unfortunately we did not get a chance to use the spa facilities. Our only negative thing was our room although lovely the carpet had a few stains on it and our windows did not open easily , and the entrance hall to our room was very dirty we had been given a room in the grounds outside of the hotel and for the cost of our stay we were very disappointed after seeing such elegance,with the main Hotel and the lobby etc . We had also been given a room with a bathroom that was more suited to someone who needed more support and although there was nothing wrong with that , it would of been nice to have had a choice of a bath as well and we felt someone else might have benefited more with this set up on their stay.

Great hotel and helpful, friendly staff. Plentiful breakfast. I would stay again.

We are a family of four and booked 2 junior suites and requested both on booking and during email correspondence prior to our arrival for double bed and twin bed configurations. On our arrival we were allocated rooms at opposite ends of the hotel, on different floors and with 2 double beds. Housekeeping had apparently gone home for the night despite arriving before 6pm and so this could not be corrected. The hotel had a beautiful open fireplace in the main bar which for some reason on a cold night in December wasn’t alight. We ate dinner in the hotel brasserie where a significant number of dishes on the menu were unavailable with no explanation from the staff when asked. At breakfast the following morning we were unable to order coffee as apparently this service is not available on weekends. Overall, despite a great location, this was a very disappointing stay.

우리는 도착했을 때 우리가 여행을 통해 예약한 호화로운 방 대신 스탠다드 룸을 배정 받았다는 사실에 실망했습니다. 접수원은 매우 친절했지만 사용할 수 있는 방이 없어서 예약한 방을 줄 수 없었습니다. 그녀는 우리에게 약간 더 나은 방을 주었지만 괜찮 았지만 새로 고칠 준비가 된 것처럼 보였습니다. 방에 헤어드라이어가 없어서 리셉션에 전화해야 했지만 전화를 사용하는 지침이 없었고, 우리가 작동했을 때 응답이 없었습니다! 그 다음 우리 이웃이 정말 시끄러운 음악을 연주하고 있었기 때문에 나중에 다시 리셉션이 필요했지만 다시 대답이 없었습니다. 이 외에도 호텔은 매우 좋았고 레스토랑은 매우 훌륭하고 합리적인 가격이었고 수영장은 좋았고 아침 식사는 좋았습니다. 우리는 다시 거기에 머물 것이지만 직접 예약합니다.

This was our second trip to this hotel. The location is stunning,  to  wake in the morning and pull back the curtains to reveal a panoramic view of the lake was breathtaking. Breakfasts are amongst the best we’ve ever had. Service first class across the board. Highly recommended.

The hotel was clean however the decorations are dated. I have some noise issues in my room, a constant deep humbling sound from midnight. I am not sure what that is, it sounded like behind the wall, above the ceiling. It was very bad and lasted a whole night and I could not sleep at all. The sound made me feel sick , very unwell and hard to describe. I found it hard to breathe at one point. After almost three hours of noise disruption , I could no longer bear it anymore and contacted the help desk. To be fair, the staff were helpful and offered me an alternative room opposite my original room. Although the sound was less noisy in the new room but didn't go away. I am very disappointed with this experience and don't want to go back anymore.

이 호텔은 글로스터 중심부에 위치해 있으며, 대형 슈퍼마켓과 쇼핑 및 엔터테인먼트 단지 바로 옆에 있습니다. 시설은 접근성이 좋고 노인 친화적이지만, 다소 오래되었습니다. 많은 지역 어르신들이 이곳에서 식사하고, 음료를 마시며, 담소를 나누곤 했습니다. 직원들은 특히 어르신들에게 친절했습니다. 제 나이 많은 동행 중 한 분은 처음에는 호텔이 그저 그런 수준이라고 생각했지만, 3일 후에는 떠나고 싶어 하지 않았습니다. 아침 식사는 풍성했고, 일반적인 영국식 아침 식사였고, 심지어 손님들이 객실로 음식을 가져갈 수 있도록 짐 꾸리기 가방까지 세심하게 제공해 주었습니다. 주차는 호텔 옆 공영 주차장을 이용하시면 됩니다. 야간 주차 요금은 11.50파운드로 다소 비싸지만 런던보다는 저렴합니다. 주변 코츠월드 마을까지 한 시간 거리에 있어 교통이 편리합니다.