피트니스 시설 시설을 갖춘 영국 체셔 호텔

우리는 두 번째로 이 호텔에 묵었습니다. 매우 친절한 직원, 훌륭한 서비스, 큰 문제는 없습니다. 상점과 크리스마스 시장이 있는 체스터 중심부에 있는 훌륭한 장소입니다. 사랑스러운 객실과 레스토랑의 훌륭한 서비스. 추천하고 우리는 확실히 돌아올 것입니다.

Good experience ......Easily accessible.......friendly and considerate staffs.......Enjoyed the stay very much ....

놀라운 숙박. 직원들은 훌륭합니다. 특히 아침 식사 직원. 방은 깨끗하고 신선하며 이 세상에서 벗어난 아침 식사. 그들은 또한 아침 식사 후 백조와 오리에게 먹이를 줄 오리 음식을 제공합니다. 우리가 리프트에 가까웠을 때 그들은 우리를 조용한 방으로 옮겼습니다. 전혀 문제가 없습니다. 가격은 아침 식사와 함께 5 박 동안 훌륭했습니다. 돌아올 때까지 기다릴 수 없습니다.

체크인은 매우 쉽고 3 명의 직원이 손님을 체크인하는 번거 로움이 없었습니다. 우리는 15:00 체크인 시간보다 훨씬 전에 도착했지만 이른 체크인 객실이 없었기 때문에 나중에 체크인하기 위해 돌아와야했습니다. 객실 크기는 편안한 침대와 좋은 휴식을 보장하는 양질의 베개로 적절했습니다. 호텔은 매우 깨끗하고 직원이 잘 갖추어져 있습니다. 유일한 단점은 도심까지 도보 거리가 아니라 위치이지만 도심 외곽에 있는 이 호텔의 주차가 훨씬 쉬우므로 거래 차단기가 아닙니다.

더 많은 음식 선택이 필요합니다. 손님이 휴식을 취하거나 일하거나 늦게 잠을 자면서 문이나 라디에이터에 대한 유지 보수 IE 변경 또는 수리를 수행해서는 안됩니다. 2 번의 경우 유지 보수 직원이 몇 시간 동안 내 체류를 망쳐 버렸습니다. 매우 시끄러운.

The first arranged room in 311, the toilet seat cover is broken. And the next room was a dog kept barking. The reception staff rearranged another room for us shortly, their attitude is really good. But the room rearranged to 223 is in the basement, the air circulation is really not good, you can smell the strong pet smell in the hallway. And I can see the 3rd floor lift lobby had dog poo. To be honest, they were doing a dog exhibition, but they are not really well organized to avoid all the inconveniences caused. That’s not really fair to the customers who don’t expect those scenarios.

위치는 훌륭하고 아래층에는 여러 개의 멋진 레스토랑과 바가 있으며 주요 명소까지 도보로 이동하는 것이 매우 편리합니다. 아침 식사는 훌륭하고 객실은 깨끗하고 넓으며 직원들은 따뜻하고 친절합니다. 체스터에 가면 여기에 머무를 것입니다.

Lovely hotel with nice big clean rooms. A few issues though - you really need a car to get here as it's a bit far out from the city centre. In my room there was a room service menu and a number to dial for room service, but no phone. The food and drink was ok. During my stay there was only 1 person on the bar and service was a little slow. I ordered a soft drink and it was a bit flat, definitely not worth the £4 they charged for it. Because of staff shortages the dining room was filled with tables that needed to be cleaned. Breakfast was also a bit of a disaster. They charge £15 for it but definitely not worth it. There's a self serve hot buffet which was fine, nothing exceptional. There was no coffee available, just tea bags and hot water. Also there were no plates available at the continental station - really missing attention to detail when there were quite a few staff members present.

This is the second time we have stayed at this hotel, and our choice was primarily due to its convenient location and excellent breakfast. It is very close to the airport and very quiet at night, surrounded by farms and grassland. We love the breakfast because it is not a typical buffet. Instead, you can choose from a menu with a great variety of options, all of which taste wonderful. The restaurant's decoration is also lovely, and you will be more than satisfied with the portions. The restaurant staff are passionate, friendly, and helpful. One point to note is that the reception area often has guests around, which is just an observation and neither positive nor negative. The receptionists always do their best and are very nice and professional. However, the room design is a bit outdated.

Hello, I stayed at your hotel for one night in a twin room with my dad in July. Date Friday 14th July 2023. We have just received a parking fine for parking in your car park. This is strange as we provided our car registration number when we checked in? Our booking number from Trip.com is: ***********. The check in voucher number is: **********. Please can you look in to this for me as I don’t live in the UK, I live in China. My dad received the letter and doesn’t know how to deal with this as he is 89 years old and can’t use the automated service on telephones and struggles with hearing, and my mum can’t help as she doesn’t speak English well. Please cancel the fine as it’s been sent to us in error. Car registration number: LL60 YFU Kind Regards, Miss Susan Sen