피트니스 시설 시설을 갖춘 도미니카 공화국 사마나 호텔

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Localização é muito boa. Os quartos grandes. A limpeza é boa. O staff é atencioso e tenta prestar a ajuda necessária. Pequeno almoço é bom. A água da piscina não estava muito limpa.

깨끗한 해변과 레반타도 섬의 훌륭한 전망을 갖춘 아름다운 호텔.

Generally ok and I did extend my trip a couple of days. The food was good and the entertainment team were great. The front desk however are a bit full of themselves. When I arrived at 14h30 they told me the room would be ready by 15h15. When I went back at 15h30 they said 16h30… it was because they were still painting it! When I went in the room I lent against the wall and got covered in paint. I contacted the front desk who seemed very inconvenienced by the issue and said ‘I suppose you will want to change room’. Well yes… did they offer to help me clean off the paint, move my luggage to the new room, bring the new keys to me? No No No - had to do it all myself. So service recovery skills there non existent. They also messed up the new keys when I extended the stay so I had to go back. There is a club area on the beach but it is so badly signposted that people would drift in there and sit down and then get into a fight (literally) with the club guests. The signage needs to be made a lot clearer. I don’t really want to listen to that on my vacation and I expect people who go in there by accident want to be humiliated either. But I did like the hotel and particularly the beach was great for swimming.

호텔은 좋았고 수용 가능했습니다. 안전과 함께 좋은 주차. 방은 잘 깨끗했습니다. 며칠 묵어보면 조식이 좋았습니다. 많이 변하지 않습니다. 휴식을 취하기에 좋은 수영장이 있습니다. 나는 의심의 여지없이 돌아갈 것입니다.