조식 운영 시설을 갖춘 탄자니아 잔지바르 도시·서부 주 호텔

I have never stayed in a hotel where the service and experience progressively got worse each day. Everything just started going downhill during our second day you wake up in the morning and the first thing that happens is you are asked about joining one of the tours and offer through the hotel and they do that every chance they get and the moment they find out that you have a booking For a tour with another company and not through them, they will just little snide comments and make you regret your decisions. The second thing was the food you had to order lunch hours before and when you ordered for specific time you get to the restaurant you still have to wait at least another 30 minutes to get it, I ordered calamari on one of those days for eight and only got four small pieces of calamari and that was it just for small pieces of calamari and fried plantain so that was basically two dollars per calamari. There was an element of feeling unsafe because one of the mornings as I was walking up to breakfast there was a strange man just walking around and when I get to breakfast, one of the staff members there tells me that there’s a man who has been asking about me and looking for me and as I turned there, that man is standing right there and my question was, how are you letting this man on the premises, and what if you wanted to come to me and you guys are letting him walk around this entire place because I ran into him on the other side of the hotel so there was that as well which made me feel extremely uncomfortable and uneasy and unsafe. They didn’t spray any mosquito spray as it’s common in the area to in and spray the room with mosquito spray at the end of each evening they only did that first night and we had to keep them and each time it was met with just a sigh of inconvenience like we were inconveniencing them getting there difficult worth it and I think that is the one thing I can attest to being the better part of this entire establishment, but that aside the services awful. You will go hungry, we told the bar open a specific time but it wouldn’t open. Also they change their rules at one day. It’s OK to have a meal by the bar closer to the beach the next day you can’t do that but then you’ll see them. Send them food down for specific people so that was also extremely offputting, I can safely say I will never set foot in that place ever again. Also, the WiFi was bad

Good location - in the center of everything in Stone town. They don’t have water coolers for clients - you have to go to the restaurant to refill. Also: it seems they bought another building. So they accommodated us in like 200 meters from main facility. Surely it’s kind of inconvenient but still ok.

The location is at the quiet side if the Stone Town. Due to it is situated inside a small alley, the directions could be quite complicated and we were lost several times to head back to the hotel. Despite being assured that it's safe, we were tapped by few mischievous children when we passed by a school near the hotel. That said, the room and hotel itself was great. We particularly enjoyed the breeze at the open air loft, where we could view the sea and ships from far away. It was indeed relaxing. The historical bed and bath in the room made the experience so unique. The only downside was there was insufficient of hot water for the bath. The breakfast wise was in fact the best we had in Tanzania, not to mention the impeccable hospitality provided by the staff there. Special shout out to the helpful staff who assisted us with our luggage during check in and out. Bear in mind on the steep staircase up to the room and inside the room to the loft. It might not be suitable for those who have knee problem, as you literally need to climb up and down everytime to the washroom. Otherwise, it was quite a memorable stay.

저는 최근에 Zanzi Hotel에 머물렀는데, 제 기대를 뛰어넘었습니다. 도착한 순간부터 직원들이 저를 가족처럼 느끼게 했고, 머무는 동안 따뜻한 환영과 훌륭한 서비스를 제공했습니다. 호텔은 아름답게 디자인되어 현대적인 편안함과 현지의 매력을 조화시켜 편안하고 매력적인 분위기를 조성했습니다. 제 객실은 넓고, 시설이 잘 갖춰져 있었고, 깨끗했으며, 주변 지역의 멋진 전망을 감상할 수 있었습니다. 상쾌한 수영장부터 다양한 맛있는 요리를 제공하는 맛있는 구내 레스토랑까지 편의 시설이 환상적입니다. 가장 눈에 띄는 것은 세부 사항에 대한 주의였습니다. 모든 작은 측면이 기억에 남는 경험을 보장하기 위해 신중하게 배치되었습니다. Zanzi Hotel의 위치도 완벽하여 주변 명소에 쉽게 접근할 수 있어 탐험을 위한 이상적인 거점이 됩니다. 출장이든 휴가이든 편안하고, 느긋하고, 기억에 남는 숙박을 위해 Zanzi Hotel을 적극 추천합니다!

객실, 발코니, 객실에서 보이는 전망, 레스토랑은 정말 좋습니다. 하지만 리셉션 고객 서비스에서 개선해야 할 점이 하나 있습니다. 체크인할 때 서명한 객실과 실제로 받은 객실이 달랐습니다. 그들은 아무런 통보 없이 객실을 바꾸었습니다. 왜 내부는 같은 객실이라고 했는지 물었습니다. 하지만 전혀 달랐습니다. 바뀐 객실은 프라이버시가 전혀 없습니다. 투숙하는 동안 창문을 닫아야 합니다. 그리고 체크인할 때 늦은 체크아웃을 요청했습니다. 그들은 마지막 날 아침에 체크인하라고 했습니다. 마지막 날에 다시 2시간 늦은 체크아웃을 요청했습니다. 그들은 시스템을 확인하지도 않고 요청을 거부했습니다. 그냥 NO라고 말했습니다. 저는 그들의 태도에 매우 실망했습니다. 그리고 사이트를 확인했을 때 남은 객실이 많이 있었습니다. 모두가 알다시피 잔지바르는 휴양지입니다. 휴양지의 대부분 5성급 호텔은 비행 시간 때문에 체크아웃 시간을 매우 유연하게 운영합니다. 고객 서비스에서 5성급을 받을 자격이 없습니다.

호텔은 아름답습니다. 스톤타운의 중심부에 위치하고 있습니다. 럭셔리함을 좋아한다면 이 호텔이 당신을 위한 것입니다. 나는 확실히 돌아갈 것이다. 음식과 친절한 직원 덕분에 숙박이 더욱 특별해졌습니다.

酒店的位置挺好，在stone town，去哪都方便。房間是特價的，在側樓，比較小也沒有電梯。服務一般。這些都可以接受。 最離譜的是夜裡酒店的風扇竟然把蚊帳掛斷掉下來了！然後連接蚊帳的金屬鎖鏈也被刮下來了！當時甩出來非常危險 我們馬上打電話給前台説明情況，結果他們衹是派人來把蚊帳收走。 第二天check out的時候又和前台説了一次。結果他們衹是輕描淡寫説了個sorry。沒有提出任何補償，也沒有任何解釋！ 以後不會再住這裏了，也不推薦其他人入住

Excellent stay at this lovely hotel! I can’t recommend it enough. It was an incredible price for the location and service. Very comfortable and clean room, great location near everything but on a quiet, tucked away block. Fabulous service and assistance from all of the staff. Arriving a bit late to breakfast hours and hoping maybe I can grab a bit of left over fruit- “no problem” and served me a full sit-down breakfast. Needed assistance retrieving a package from the crazy ferry terminal and the front desk attendant personally went to pick it up for me at the end of his shift. Many more examples of kind and helpful staff. I highly recommend and would definitely return.

훌륭한 위치, 매우 도움이 되는 직원, 매우 깨끗하고 넓은 방. 훌륭한 아침 식사. 스톤 타운의 중심에 있습니다. 정말 아름다운 작품과 함께 아프리카 앤티크 가구를 갖춘 매우 멋진 호텔입니다. Wi-Fi와 에어컨, 작동하는 팬. 삽만 있어도 방이 시원해서 숙박 기간 내내 삽만 사용했습니다. 적극 추천, 매우 만족합니다.

The Receptionists welcomed us with smiles, everyone was welcoming. The food was great, a wide variety for breakfast including local dishes, Indian and other dishes which we tasted and they were great. The hotel is located in Stone Town, a neighborhood is full of history, markets with spices that are walk-able distances away. It has taxis in the front door to take you anywhere at affordable fee. The shores to Slave Island are just walk-able distance away. The ferry sounds can wake you up earlier, other than that everything was great.