This hostel/hotel is located in a quiet part of Cusco, but easily walkable to the centre ”where, it's all happening”. The room was very spacious and the bedding very warm. I could imagine the rooms may be a little cold in winter as I saw no form of heating
. On the top floor you can help yourself to tea and water. Breakfast was decent, in relation to how much the room costs per night. No English was spoken on site, so be prepared to use Google translate if you don't speak Spanish! I'd definitely stay here again. Showers did give hot water but it could be intermittent. Nice roof terrace if you want to sit and chill in the sun. (See photos). If you want to pay using a credit card there's a 5% service charge on top.
my dorm was right above the 1st floor reception and the window could not be closed so it was pretty noisy. but apart from that, all was good- shower was hot, bed was comfy.
위치는 산 위에 있습니다. 우리는 말문이 막힐 때까지 아르마스 광장에서 오르막길을 걸었습니다. 아니면 택시를 타세요.
침대는 매우 편안했고 아침 식사는 평균 수준이었습니다.
호텔 안에는 민족 의상을 입은 사람들이 알파카를 안고 있는데, 사진을 찍으려면 돈을 요구할 것입니다.
Victor and Maria, the owners, were very hospitable. They made sure that their guests are comfortable and even went beyond by providing us anti-altitude sickness meds when we started having symptoms! The breakfast was delicious, we had packed snacks when we left early for Machu Picchu. The king bed room is nice and cozy, with modern bathroom. We felt very welcome and cared while we were in Cusco! Highly recommended to everyone visiting! The reception is also open 24hrs.
체크인 경험은 훌륭합니다! 위생적인 세부 사항이 제자리에 있고 WiFi 속도가 빠르며 위치가 우수하고 비즈니스 지구와 가깝고 아침 식사가 풍부하며 적극 권장합니다! 객실은 깨끗하고 깔끔하며 침구는 편안하고 푹신합니다. 서비스 직원은 따뜻하고 사려 깊고 시설이 완벽하고 편리하며 만점입니다! 호텔은 따뜻한 분위기, 사려 깊고 세심한 서비스, 깨끗하고 깔끔한 객실, 완벽한 시설, 편안한 침대, 맛있는 아침 식사, 편리한 위치 및 매우 만족합니다.
It's a very nice hotel. Excellent location, delicious breakfast. They helped me visit all the sights of the Sacred Valley of the Incas, provided an inexpensive transfer to Machu Picchu, and suggested currency exchange offices with the best exchange rate. I highly recommend the hotel.
People are very nice, also offering coca tea and Muna tea for mountain sickness. But the rooms are so old and wifi doesn’t work. No amenities.
기대 이상
리뷰 135개
9.5/10
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OMR40
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MMr. ShuvoLocation: 10/10
Breakfast: Ordinary
Room Size: Medium
Room Status: Ordinary Room & Furniture
Room Service: Day Time Only
Room Cleaningness: Average
Bedding and Towel: Clean
Refrigerator: Not Available
Air Condition: Not Available
Television: Not Available
Safety: Not Available
Bathroom: Dirty and Hot Water System is Faulty
Shower: Weak Water Flow
Amenities Provided: Soap Only
리리뷰어마추픽추에 가서 하룻밤을 묵을 예정이어서 호텔에 두 번 따로 예약을 했습니다. 첫 번째 예약으로 이 호텔에서 첫날을 보냈는데, 두 번째 예약 요금을 함께 지불하라는 안내를 받았습니다. 영수증은 없었지만 오해는 없을 거라고 안심시켜 주었습니다. 짐을 챙겨 리셉션에 맡기고 체크아웃 후 다시 체크인하라고 했습니다. 첫 번째 예약에서 두 번째 예약 요금을 왜 선불로 지불해야 했는지 잘 모르겠습니다(취소하고 싶었는데 취소할까 봐 걱정했던 것 같습니다). 이전 게시물에서 언급했듯이, 편의 시설이 심각하게 부족합니다. 물 공급이 부족하고, 파이프와 변기에서 물이 차는 소리가 매우 크고, 수도꼭지에서 나오는 물은 밤에는 사진과 같고, 투어 중이었던 어느 이른 아침에는 물이 졸졸졸 흘러내렸습니다. 간단히 말해서, 다시는 여기에 묵지 않을 것입니다.
GGomezHotel Santa Maria was the best hotel during my stay in Peru, which included not only Cusco, but also Lima and Aguas Calientes. The bed was comfortable, the Wifi worked well and reliably, and the serice was excellent in several ways. For example, when I requested an airport pickup at 10 pm after flying 28 straight hours, a friendly driver picked me up. Ruby was particularly helpful and very friendly and wanted the best for me as a tourist in her country. She asked follow-up questions about my experience at Machu Picchu after getting back from Machu Picchu Pueblo. It waa great Spanish practice! The men front staff were also gentlemenly willing to help. In addition to the very hospitable demeanor, the tour service also saved my trip. I booked a separate city tour with a different company on Trip.com, but that tour never happened. However, the tour services of Santa Maria gave me exactly what I wanted from their own tour booking service managed by Edith. So, rest assured that service, too, is reliable. Be wary of online city tours done online in Cusco. No need to worry at this hotel, though. I used it also for the Rainbow Mountain excursion. With Hotel Santa Maria, I wouldn't have truly experienced Cusco, Peru! Mil gracias for helping me realize my dream trip to its fullest extent!
리리뷰어Belmond Monasterio: The Best Hotel in Cusco, Beyond Any Comparison
Without exaggeration, Belmond Monasterio is the best hotel in Cusco. Even after trying two other higher-priced Belmond properties and the JW Marriott, I still firmly believe this is the ultimate choice.
The beauty of this hotel is beyond words. The elegant public spaces and tranquil gardens create an atmosphere of timeless serenity. The classic, historic walls whisper stories of the past, while the dazzling golden chapel adds a breathtaking sense of grandeur. Every detail is a masterpiece.
Yet, what truly sets Belmond Monasterio apart is its service. The staff are warm, professional, and genuinely caring. Their service attitude is impeccable—perhaps the best in South America. A prime example: when I lost my credit card, they found it and returned it promptly. Compared to the Los Cabos Waldorf (which I mention due to its premium pricing), this hotel’s service is on another level—infinitely more personal, thoughtful, and heartfelt.
I would love to give special recognition to my butler, though unfortunately, I have forgotten his name.
In short, I cannot recommend this hotel enough. Endless love for Belmond Monasterio.
KK TravelsLet me start with the positives, stylish design, exactly like the pics advertised, from entering the hotel to the resting area to the balcony to the room, all very nice.
But you need to be ready for the stairs if you not getting here by car, going out and coming back from the square, especially if you have luggage or backpack, everyone arriving here were out of breath.
The bathroom has odor coming up from the pipe, which is normal for house this old, if you are okay with it.
I was in room 201, sound proof does not exist, can hear car passing, dog barking, guests coming back from partying at night, tourists cheering & leaving hotel for trips at 3:30am, didn’t get much sleep.
Most disappointing thing was hot water, I arrived in the afternoon climbing up the stairs, was hoping to have a quick shower before heading out for dinner, stood in the bathroom waited 5mins for hot water, was told be staff hot water was out they are trying to fix, came back after drinks, still no hot water, was very late so didn’t call staff, tried to have a shower before check out at 7am, hot water was still not available after another good 5mins standing in the shower… sigh
리리뷰어It's a very nice hotel. Excellent location, delicious breakfast. They helped me visit all the sights of the Sacred Valley of the Incas, provided an inexpensive transfer to Machu Picchu, and suggested currency exchange offices with the best exchange rate. I highly recommend the hotel.
리리뷰어I stayed at this hotel twice; in between I went to Macchu Pichu and left the baggage at the hotel.
Location wise - it’s very central with a PeruRail office next door albeit the other ones are not too far.
Reception is 24hr and there is a nice courtyard with a restaurant as well as a common area with a kitchen at the back.
I stayed in the Teepee tent on both occasions; first time the rate was more affordable at around gbp40/night. In July, the night gets cold. But the tent does have additional blankets and a heater. This worked except on the last night as it seems it stopped in middle of the night. Without the heater, the room was quite cold. The common bathroom is at the back; the showers are ok and you get enough privacy. I noticed the hot water does take a while to come through. I left the baggage in the storage - no issues. Overall good but for same price bracket I would try somewhere else.
KKattyTravelerК сожалению я не довольна отелем.
Первое - здесь нет отопления, ни одной батареи. На третий день пребывания я заболела из-за холода. Почитав отзывы, я поняла что можно попросить обогреватель, что я и сделала.
Второе - слышимость действительно сильная. Огромные щели в дверях номера. Слышно абсолютно всё - как люди приходят и уходят, смотрят телевизор , разговаривают и тд. Я часто просыпалась среди ночи, когда люди уезжали на экскурсии и хлопали дверью .
Третье - очень скудный завтрак! Буквально две булки на человека, немного масла, сыр и колбаса, джем и на маленьком блюдце подают скрембл , по напиткам чай, кофе и это весь завтрак .
Также у меня возникла проблема с завтраками для экскурсий. Я просила приготовить их для меня , но никто этого не сделал. У меня было две экскурсии и получается за два завтрака я просто выбросила деньги на ветер.
Четвертое - за 5 дней моего пребывания НИ РАЗУ не было уборки в номере, хотя я читала , что уборка ежедневная. На 4 день я спросила почему в моем номере не убирают и мне сказали, что я должна была отдать ключ от номера и тогда они бы убрались. Но мне конечно же о таких условиях никто не сказал :)
Ну и последнее , женщина , которая готовит завтраки , как мне показалось, не взлюбила меня из-за того что я не говорю по испански. При этом я видела что она была милой с другими гостями.
Я бы не советовала этот отель!