와디럼에 위치한 테라 노바 캠프에 머무르며 산속 입지와 와디 럼 보호구역에서 가까운 접근성을 누려보세요. 이 호텔 가까이에는 브라 캐니언 및 리틀 브릿지도 있습니다.
테라스 전망을 감상하고 무료 무선 인터넷 등의 편의 시설/서비스를 이용하실 수 있습니다.
호텔의 레스토랑에서 맛있는 식사를 즐겨보세요. 커피숍/카페에서는 스낵이 제공됩니다. 바/라운지에서는 음료를 마시며 하루를 여유롭게 마무리하실 수 있어요. 아침 식사(유럽식)가 매일 07:00 ~ 10:00에 무료로 제공됩니다.
시설 내에서 무료 셀프 주차 이용이 가능합니다.
편하게 머무실 수 있는 20개의 객실이 마련되어 있습니다. 욕실에는 샤워 및 무료 세면용품도 마련되어 있습니다.
'An excellent hotel, located in a picturesque place, where the nature of the desert is still untouched. Friendly staff, excellent dinner. The room has hot water, air conditioning, very comfortable and beautiful'
리리뷰어이집트 콜센터는 매우 무례했고 전화를 끊었습니다. 예약을 확인하기 위한 두 번째 전화는 도움이 되지 않았고 간단한 것을 확인하는 데 18분이 걸렸습니다.
그들은 간단한 것 때문에 저를 보류시켰고, 호텔 예약과 객실에 대한 지식이 전혀 없이 도움이 되지 않았습니다.
우리 객실 중 하나(631)가 에어컨이 작동하지 않았습니다.
이번에는 힐튼에 매우 실망했습니다.
공평하게 말해서, 리셉션 데스크 T 힐튼 아카바는 매우 친절하고 도움이 되었으며 우리에게 보상하려고 했습니다.
리리뷰어We had a very bad experience during check in. Despite explaining that we were very tired & hungry (as it's already almost 8 in the evening), and we just need to check in immediately & have dinner; the staff at the reception denied our confirmed & paid reservation at trip.com. The staff knew that we were very tired, and we even offered to guarantee reservation with our credit card (just so we get the room & can have dinner); but he insisted to keep us waiting until he can get the response from trip.com.
After waiting for so long, he said that still no responses from trip.com and he just asked us to wait forever. I got really upset after a long argument with him; and i have to strongly argue with him to give us room & we paid with our credit card for a new reservation. WE NEED A ROOM! I showed him the amount I paid for the Seaview Room charged in USD. (I just realised the next day that he charged me the wrong amount instead of calculating it to USD amount with the correct convertion). So i was charged a wrong amount as I was too tired to check how much he charged me.
After a long argument & waiting, he finally gave me the room key; and said sorry for the waiting. They said that they will upgrade the room as an apologies. Just when we were in the room, I found out that they DID NOT upgrade the room. That's exactly the room I booked at trip.com; just I had to pay again with my credit card with a much higher rate! I was to tired to argue with the staff, so I no longer care after calling them saying they didn't upgrade us! This staff didn't even try to change the room; after we said this is not an upgrade. We PAID for this room category at trip.com.
Nobody apologies for these so many mistakes from the staffs or management. When we checked out, the manager asked me how was our stay? He was not even aware that WE HAD ISSUES that they denied our paid & confirmed booking!
Trip.com finally settled this issue with the hotel, and the hotel returned our overpaid credit card charged. Trip.com apologies a few times, they made many efforts to call us a few times. But the hotel & the management acting as if nothing happened! Is this really how a 5 stars hotel service? Luxury what? They treated us like a homeless person begging for room! So UNACCEPTABLE!
I have never experienced staying in a 5 stars hotel with such a BAD service like this! This is the worst in our history of travel! This place must keep their act together! Learn hospitality BETTER! Overall, we were very disappointed, & this place is far from Luxury Collection, it's a CHEAP collection!
ММаринаКККОстанавливались на одну ночь. Хороший пляжный отель. Туристов мало, наверное из-за близости Израиля. Свой алкоголь проносить нельзя, у них есть в отеле. Для сравнения - бутылка игристого вина в магазине стоит 12-15 динар, в отеле - 60! Пейте под забором отеля). Договориться можно пронести, но только если у них что-то возьмете. А так -всё хорошо). Завтрак хороший, большой выбор. На ужин ходили за территорию отеля.
KKindwcMean전반적으로 여전히 꽤 괜찮고, 가성비는 2000 옵션과 크게 다르지 않습니다! 가장 큰 장점은 서비스 편의성이지만, 사람이 더 많고 광공해가 있을 수 있습니다. (거즈 앱 타이핑이 엄청 번거롭긴 하지만, 그 외에는 크게 문제될 건 없습니다! 계속 후기를 남겨달라고 하더군요! 단점은 현장 예약보다 가격이 비싸다는 점과, 약속된 서비스 혜택이 제공되지 않았다는 점입니다!)
리리뷰어This hotel under major renovation, the room is outdated, not clean for sure, I checked in and I was super tired after 12 hours of flight all the sudden falling asleep right away when I wake up to use the bathroom I find out it’s full of urine and the shower full of see sand, I called the room service at 3 morning and I asked them to clean it especially I wasn’t able to use the bathroom, I had to clean it my self, since they ignored me, the breakfast was great has a lot of different selection, over all I give it 4out of 10 I can’t believe it has the intercontinental franchise.
ВВиталийАРоскошный отель! Свежий ремонт и обстановка! Запах отеля - восторг! Потрясающее качество постельного белья и есть выбор подушек. Классный пляж с белым песком, но вода освежающая. Потрясающие завтраки и ужины в ресторане. Тирамиссу лучше , чем на родине десерта:) была ситуация когда понадобился градусник, а на помощь подошел медик отеля, провел короткий осмотр. Благодарим за заботу!
WWorld Solo Traveler오후 10시경 호텔에 도착했을 때 시체가 없었습니다. 리셉션이 열려 있는지 또는 체크인을 위해 누군가에게 전화해야하는지 묻기 위해 약국 옆집으로 가야한다는 점을 제외하고는 모든 것이 좋았고 괜찮 았습니다. 약국 직원은 15분 후에 누군가가 들어왔을 때 누군가를 찾기 위해 호텔 사무실에 들어가야 했습니다.
리리뷰어An excellent hotel, located in a picturesque place, where the nature of the desert is still untouched. Friendly staff, excellent dinner. The room has hot water, air conditioning, very comfortable and beautiful