IInes NarticopoleenThe hotel is in the mall complex. So you can get your things easier. The traffic near the hotel is okay but when the big rain downpour, you better not go anywhere. Because the road will get flooded. The hotel has a nice swimming pool and a hot tub. Kids will love it. I didn’t get any breakfast, but they’re breakfast was good enough.
Mmikechang829This hotel is located next to OPI Mall, which is very convenient for travelers to find something to eat and buy some necessities. Besides, the room is spacious enough for a good rest during your stay :)
QQzenPleasant stay here. Staff friendly and helpful. A nice hotel labelled bag for hand carry. Love the toothbrush set. Wide nice breakfast spread. A worthy hotel to stay in Palembang
WW.A.W.A.NHad a great stay at this 4 stars property. The facilities are top notch; The gym, sauna, pool, and spa were all well maintained and a highlight of the trip. The rooms are spacious and very clean, and the staff truly stands out for being friendly and attentive.
My only major concern was the bedding. The king size bed, was actually two single beds pushed together. This made the middle of the bed quite hard and uncomfortable to sleep on. Aside from the bed setup, everything else was perfect.
PPenikmat JalananI stayed with my wife and 2 children (2 rooms) at the hotel. The hotel service seemed unprepared to handle the large number of guests. The breakfast room was very small and unable to accommodate guests, as well as the limited food options. We had to wait 15 minutes in front of the reception with other guests to get a seat for breakfast. Towels at the swimming pool were also unavailable. The parking area was quite spacious behind the building, but there was a lot of trash and construction debris. Otherwise, it was standard for a 4-star hotel.
DDarman MinggSecond time staycation here with a little differences. 29 minutes in receptionist queue + 12 minutes of checkin service, what a bad experience. It has develop it's pool too, cause it's narrow and too crowded. Nonetheless other service was good.