방은 깨끗했고 직원들은 모두 정말 친절했습니다! 대부분의 직원은 영어를 할 수 있으며 특정 직원이 영어를 모르는 시간을 제외하고 서비스는 항상 훌륭하고 신속했으며 필요한 특정 서비스를 요청하는 것이 더 어려웠습니다. 현지 요리와 일부 세계 각국의 요리 모두 근처에 많은 음식 옵션이 있습니다! 호텔 로비와 연결된 정말 멋진 빵집이 있어서 호텔 조식을 먹지는 못했지만 모든 식사에 대한 옵션이 많았습니다!
The receptionist is professional by providing facilities information. The room is far from the escalator. I need to arrive my room with 4 turns….(Maybe my room type is located there.) The room is spacious. Some stains are spotted on the linens including bed sheet cover and duvet cover. As I just stay for one night, this won’t be a big issue to me. The pillow are too high to sleep and I use a towel instead.
Strength : reasonable price, delicious breakfast, room service also great, kindness, near from downtown or airport
Weakness : can be noisy because of other guests and music, a little messy(but bearable)
never knew the restaurant for breakfast only served indonesian food.
and just my preference i dont like the shower.
staffs are friendly and helpful, good job!
me and my family stay here for my wedding and overall is good
excellent service ever!!!!.. very recomended hotel in Palembang.. we arrived in a evening, the security have a good knowledge of service, help us to call the bellboy and bring our luggage to the lobby. the customer service very friendly and helpful. i got a lot of convinience and highest service from them. the room cleaniest hotel room ever. we got connecting room. the swimmingpool is small but no worries kids got a lot of happiness play on it. last but not the least.. they offering palembang foods' breakfast. the choice is not as much as i though but its enough to taste a from the sour savory food until sweetness.. maybe next if i come back palembang , will chose this hotel agai.. thanksss all staff the excelton more success and famous!!!
I stayed with my wife and 2 children (2 rooms) at the hotel. The hotel service seemed unprepared to handle the large number of guests. The breakfast room was very small and unable to accommodate guests, as well as the limited food options. We had to wait 15 minutes in front of the reception with other guests to get a seat for breakfast. Towels at the swimming pool were also unavailable. The parking area was quite spacious behind the building, but there was a lot of trash and construction debris. Otherwise, it was standard for a 4-star hotel.
DDesilianaexcellent service ever!!!!.. very recomended hotel in Palembang.. we arrived in a evening, the security have a good knowledge of service, help us to call the bellboy and bring our luggage to the lobby. the customer service very friendly and helpful. i got a lot of convinience and highest service from them. the room cleaniest hotel room ever. we got connecting room. the swimmingpool is small but no worries kids got a lot of happiness play on it. last but not the least.. they offering palembang foods' breakfast. the choice is not as much as i though but its enough to taste a from the sour savory food until sweetness.. maybe next if i come back palembang , will chose this hotel agai.. thanksss all staff the excelton more success and famous!!!
WWandering WillowClean hotel with spacious room and excellent facilities. But the swimming pool is small and always full. The staff helpful. Enjoy our stay
익익명 사용자The receptionist is professional by providing facilities information. The room is far from the escalator. I need to arrive my room with 4 turns….(Maybe my room type is located there.) The room is spacious. Some stains are spotted on the linens including bed sheet cover and duvet cover. As I just stay for one night, this won’t be a big issue to me. The pillow are too high to sleep and I use a towel instead.
PPenikmat JalananI stayed with my wife and 2 children (2 rooms) at the hotel. The hotel service seemed unprepared to handle the large number of guests. The breakfast room was very small and unable to accommodate guests, as well as the limited food options. We had to wait 15 minutes in front of the reception with other guests to get a seat for breakfast. Towels at the swimming pool were also unavailable. The parking area was quite spacious behind the building, but there was a lot of trash and construction debris. Otherwise, it was standard for a 4-star hotel.
DDarman MinggAs good as it's claimed. Excellent facilities compared with it's competitors. Has a lot of food variety on breakfast with traditional specialties.
BBakedPotato방은 깨끗했고 직원들은 모두 정말 친절했습니다! 대부분의 직원은 영어를 할 수 있으며 특정 직원이 영어를 모르는 시간을 제외하고 서비스는 항상 훌륭하고 신속했으며 필요한 특정 서비스를 요청하는 것이 더 어려웠습니다. 현지 요리와 일부 세계 각국의 요리 모두 근처에 많은 음식 옵션이 있습니다! 호텔 로비와 연결된 정말 멋진 빵집이 있어서 호텔 조식을 먹지는 못했지만 모든 식사에 대한 옵션이 많았습니다!
익익명 사용자never knew the restaurant for breakfast only served indonesian food.
and just my preference i dont like the shower.
staffs are friendly and helpful, good job!
me and my family stay here for my wedding and overall is good
SsellatianaI had a pleasant stay at Hotel Arista Palembang—clean rooms, plenty of breakfast choices and a strategic location in the heart of the city. Will surely come back next time! 😊