바(Bar) 시설을 갖춘 영국 웨스트미들랜즈 호텔

On arrival we were asked to pay £10 for parking which seems odd. I could understand if you weren’t a guest, but if you’re staying I don’t understand why you have to pay. Reception was easy and hassle free. Room was as expected. Clean and comfortable. Had to ask for extra teabags, milk sugar as only a couple in the room. Slept well. No noise. Breakfast was excellent Lots of choice and not greasy.

Really nice hotel, great service and convenient location for where we were going. Would recommend but maybe avoid driving where possible just incase you can’t get a spot, unless there was more parking that we happened to miss which is always a possibility.

After a brutal time in hospital I was discharged. I wanted a night to rest recover and relax. Upon arrival I was told that work was being carried out and i can expect to hear noise from 9am. This was very disappointing to be told when checking in. It would have been preferred to been informed before I had parted with any money. I wasn’t given an option to cancel my booking without paying the charge of the full room . The room was not fully cleaned and there was some orangey oil looking spills left from the previous is booking. The housekeeping had not cleaned it up and placed towels in front of the spill in the wardrobe. This was disgusting. The towels were not fresh and had hair and bits of debris over it. I had gone to the shop and upon arrival the night reception wouldn’t let me in without declaring my name and room number due to security (understandable). But this infringed on my safety as other people were loitering outside the hotel and Could hear everything. A couple walked in following behind me into the hotel and I declared to the reception I didn’t know them. This made me feel very uncomfortable, as human trafficking is on the rise, I think better methods of verification can be found that is safe for the hotel and guests. After being woken up at 9am from the workers, I tried to get some more sleep. The housekeeping lady charged into the room without knocking at 11:30am when I had not checked out and i was due to check out at 12pm. This was a massive shock and sent me into a panic attack. She left and then I could hear her laughing and joking with the other housekeeping outside of the room. My stress and distress was exacerbated as I am unable to lock my room door from inside which means people can still enter if the pin is known or if they have a keycard. I have stayed here once before and it was nice but this time was awful. The reception were lovely though. My right to privacy and safety was completely disregarded through negligence, improper training and inappropriate conduct. I am absolutely outraged to say the least. I paid to arrive for a relaxing time…. Only to leave more stressed than I arrived.

Excellent customer service for me a disabled solo traveller. All the staff where outstanding but my best big goes to lovely Marianne in the Faraday restaurant so attentive and professional and pro people 💯

Location is excellent surrounded by trees and away from crowded and noisy areas. The receptionist was very professional and helpful regarding a mistake in my booking as my booking app didn't convey the complete details of my booking. They didn't have any idea that I have a 12 year old child added to my booking and also didn't get the information that I needed 2 adjacent rooms, but they managed to sort it out. Breakfast was great. There was no fridge in the room despite saying there was one during booking, but I didn't need it, so I ignored it. The worst part was the pool staff. They were rude and irogant. Overall, my family and I enjoyed our stay and will definitely go there again if we visit Birmingham again.

Very convenient for early morning fl8ghts to stay overnight in a comfortable bed with clean modern facilities. Loved the bathroom! Greeted nicely. The restaurant served tasty basics meals. Both bar and coffee drinks. Didn't like the removal of menus and oth8er table items whilst I was eating. I know I was a late customer. But please, after a long travelling day, I just needed some relaxing enjoyment of dinner and coffee.

좋은 호텔, 여기에 두 번 머물렀고 위에서 아래로 깨끗하고 내 방에서 멋진 전망, 다시 예약 할 것입니다

I live local, but due o having housework done and me being disabled, I was advised it would be beneficial for me to be out of the house for a few days. I picked Double Tree Hilton as they were offering the best price. I'm so glad I did. The staff could not do enough for you, especially Wendy, she is such an amazing lady, my 10 year old son said to me how amazing and helpful Wendy was and that says it all.

아주 좋아 매우 역사적인 성 호텔, 가격은 그리 비싸지 않습니다. 피크 지역 근처의 코벤트리에 위치하고 있으며 런던 맨체스터 시티 뉴카에서 멀지 않습니다. 방은 성의 방입니다. Downton Manor에 사는 느낌이 듭니다(Downton의 촬영 장소는 실제로 100km 이내). 방의 장식은 약간 낡았고 손으로 끌린 화장실은 90년대로 돌아간 느낌입니다. 공공 장소는 박물관과 같으며, 모두 영국의 정통 스타일이며, 촬영은 꽤 좋습니다. 저녁을 먹었고 아주 좋았습니다. 요컨대, 영국에서 성이나 수도원 등을 경험하는 것이 최선의 선택입니다.

It was an excellent stay at Scarman for me. The room I stayed in was clean, quiet and spacious. The staff were friendly and helpful. This hotel has a good range of food for breakfast and the selection of food for lunch & dinner was not huge but the food was delicious. I went to the University of Warwick to attend my son's graduation which the venue for the ceremony was within walking distance. To sum up, I am impressed with this hotel and will definitely stay here again.