리리뷰어Perfect sized room, lovely set up, the hotel itself is huge and so well presented. Gorgeous swimming pool. Lots of places to sit down and eat if you would like too. There is a gym and a spa also (we didn't use these but we know they are there) there are phones in the rooms so you can order room service if you wish. The staff knocked on our door on the second evening and asked if we would like any refills on teabags coffee or sugar or any fresh towels. So well mannered and polite. Just an over all lovely place to go and its literally beside Brands Hatch where we needed to be. Cannot fault this place..
리리뷰어위치와 스파 때문에 이 호텔을 예약했습니다.
호텔 자체는 좋았지만 스파는 더럽고 스파 시설이라고 하기엔 부족했습니다. 수영장이 있는 호텔로 홍보하는 게 더 적절했을 것 같습니다.
4성급 호텔 스파치고는 너무 실망스러웠고, 호텔 측에서 시설을 과장해서 광고한 것 같습니다.
발렌타인데이였는데 스파 셔터가 오후 6시도 되기 전에 내려져 있었습니다.
체크인할 때 스파에서 수건과 가운을 제공하고 마지막 입장 시간은 오후 8시 30분이라고 안내받았습니다.
하지만 스파 리셉션에 도착하니 수건만 받았고, 가운은 스파 패키지 이용객에게만 제공된다고 했습니다. 체크인할 때 들었던 내용과 완전히 반대되는 이야기였습니다.
수영장과 탈의실은 매우 더러웠습니다. 수영장 옆 샤워 시설은 고장 나 있었고 오랫동안 사용하지 않은 것처럼 보였습니다.
자쿠지가 있던 자리는 판자로 막혀 있었고, 오랫동안 방치된 듯했습니다.
수영장 물은 차갑고 더러웠습니다.
리리뷰어The hotel itself needs a new lease of life. A lock of paint, change carpets and mordenise the bathrooms and furniture. Our chair had stains. Apart from that wow lovely grounds my goodness, staff friendly and helpful, lovely touches like the water and juice available in the reception lobby nice decorated. Loved the gym and pool area too especially the jacuzzi very nice. The ceiling above the roof needs attention, plenty of parking very good and the beds were super comfortable. The TVs well needs bigger and newer ones. Breakfast very nice thanks.
GGillianStayed one night for a local wedding. Excellent communications before arrival as I was at the wedding at check in time. Everything done over the phone and on arrival at night after the wedding the staff helped carry my luggage which I had left in my car in the grounds. The bed was very comfortable. Shower excellent as was breakfast. Friendly helpful staff. No complaints at all.
리리뷰어Great stay , staff have been really good , helped with everything we needed. Staff are all really friendly, and Dover as a whole has been really friendly. Throughly enjoyed my stay.
Room was nice and cosy, nice selection of teas ,coffee and biscuits.
Nice location.
리리뷰어We have booked a long weekend stayed at the hotel in June. It is located close to the long beach which is great for a walk or a run. There is a fantastic cute cafe near the hotel called cafe on the beach. Coffee and pastries were excellent. Breakfast buffet was nothing special but acceptable for the price. Spa and pool facilities were great except that they charge you extra for bath robe and slipper. You have to ask at the reception for those. There is also no travel toothbrush tooth paste or shampoo. We were not expecting to pack them with us as we are used to having them provided by hotels which we have stayed. I would say this is the first time we have experienced this. Staffs were excellent, polite and very welcoming. It is worth staying if you travel close to the area.
리리뷰어I last visited Rowhill over 15 years ago. It has unfortunately lost its exclusive, luxury look and feel. Whilst bedrooms have changed and have a more modern look, the finish is not great and color choices not kind on the stains. They seem to have added a relaxation room which was a nice touch but. Slightly on the dark side to enjoy flicking through the magazines on offer. The bar food was better than nothing but plenty of room for improvement. Great breakfast though. Like a lot of these places the do not focus on the detail. The spa area now needs a loveing touch so it's on par with many of the new spas emerging or a good price review! Saying all that the staff were lovely, helpful and professional. I made the most of my stay and would still recommend.
리리뷰어We just returned from a 1 night spa break with friends. Hotel is lovely, very quiet & clean. Breakfast wasn’t the best, hash browns literally had no potato inside as they was deep fried to much. The breakfast looked lovely but wasn’t anything to shout about. Luke warm at best. However the granola, pastries, toast etc was very nice.
What stands out with this hotel is the service. Everyone is very polite and the service is very very good.
리리뷰어Spent a two night Spa break with my daughter, we had an amazing time, sooo relaxing. The staff were very friendly, helpful and attentive to our needs. Breakfast and evening meal was delicious. Booked a Hot Stone Massage, our first time ! very enjoyable. Have been before but have only stayed for one night, certainly luxury for two nights.