We had a great stay, great location walking distance to the airport. Dissapointed that there was no indoor pool or sauna facilities. There was also no facilities for basic beauty treatments. Food was good and staff were helpful.
The hotel was extremely clean and modern, definitely worth it, however the service is non existent. I am from the UK and booked this hotel for a transiting flight, on the hotel website I was able to book the exact times I required the room (hour by hour) and on trip.com It was the standard check-in 2pm and exit 12pm the next day which does not work. After booking I emailed the hotel twice with no response to date and it’s been 3 weeks. When arriving at the hotel I had to wait 5 hours before I could have access to my room and I only stayed until my flight departure time which was a total of 10 hours out of the 22 hours which the room was booked for. In this case, not value for money. The service needs to improve, either have an instant chat or respond to email in a timely manner. There is a premium number which I did not ring since it would have cost a fortune!
الخدمة جدًا بطيئة ولا يردون على الاتصال بسهولة (ممكن جينا في موسم مزدحم) لكن هذا لا يبرر التأخير وعدم الرد على الاتصال من الغرفة
الطعام داخل الغرفة لا يرقى بأي حال من الأحوال لمستوى خمس نجوم
الغرفة شرحة ولكن ليست مميزة (حجزنا أقل فئة)
طلبنا منهم يعملون لنا بيرثداي واستجابوا لطلبنا مشكورين
الفندق موقعه ممتاز داخل مراسي جاليريا
해변에 직접 접근할 수 있는 Amwaj 섬에 위치한 멋진 리조트.
2개의 수영장이 있으며 하나는 인피니티 풀, 자쿠지, 사우나 및 한증막입니다. 리조트 내에는 3개의 식당 옵션도 있습니다. 불행히도 그들의 설명에 명확하게 언급되지 않은 모든 것이지만 우리는 현장에서 그것을 발견하게 되어 기뻤습니다.
우리는 Harris를 객실 승무원으로 할 기회가 있었습니다. 그는 매우 친절하고 완벽하게 일하여 우리를 VVIP처럼 느끼게했습니다. 해리스 감사합니다!
높은 전문성에 대해 리셉션의 프론트 데스크 관리자와 프랑스어를 구사하는 여성에게도 감사드립니다!
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리뷰 15개
7.9/10
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8.7/10
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리리뷰어The hotel was extremely clean and modern, definitely worth it, however the service is non existent. I am from the UK and booked this hotel for a transiting flight, on the hotel website I was able to book the exact times I required the room (hour by hour) and on trip.com It was the standard check-in 2pm and exit 12pm the next day which does not work. After booking I emailed the hotel twice with no response to date and it’s been 3 weeks. When arriving at the hotel I had to wait 5 hours before I could have access to my room and I only stayed until my flight departure time which was a total of 10 hours out of the 22 hours which the room was booked for. In this case, not value for money. The service needs to improve, either have an instant chat or respond to email in a timely manner. There is a premium number which I did not ring since it would have cost a fortune!
TTravelista해변에 직접 접근할 수 있는 Amwaj 섬에 위치한 멋진 리조트.
2개의 수영장이 있으며 하나는 인피니티 풀, 자쿠지, 사우나 및 한증막입니다. 리조트 내에는 3개의 식당 옵션도 있습니다. 불행히도 그들의 설명에 명확하게 언급되지 않은 모든 것이지만 우리는 현장에서 그것을 발견하게 되어 기뻤습니다.
우리는 Harris를 객실 승무원으로 할 기회가 있었습니다. 그는 매우 친절하고 완벽하게 일하여 우리를 VVIP처럼 느끼게했습니다. 해리스 감사합니다!
높은 전문성에 대해 리셉션의 프론트 데스크 관리자와 프랑스어를 구사하는 여성에게도 감사드립니다!
LLeenah fareedالخدمة جدًا بطيئة ولا يردون على الاتصال بسهولة (ممكن جينا في موسم مزدحم) لكن هذا لا يبرر التأخير وعدم الرد على الاتصال من الغرفة
الطعام داخل الغرفة لا يرقى بأي حال من الأحوال لمستوى خمس نجوم
الغرفة شرحة ولكن ليست مميزة (حجزنا أقل فئة)
طلبنا منهم يعملون لنا بيرثداي واستجابوا لطلبنا مشكورين
الفندق موقعه ممتاز داخل مراسي جاليريا