프론트 데스크의 William은 훌륭했습니다. 수도에 가는 것은 처음이었고 그는 시내가 보이는 업그레이드된 스위트룸을 제공했습니다. 우리는 하룻밤을 더 머물렀습니다. 나는 두 개의 신선한 수건을 하우스 키핑에 요청했고 Maria가 나타났고 빠른 청소를했고 TP를 포함한 모든 것을 보충했습니다! 훌륭한 고객 서비스와 호텔 전체가 매우 깨끗했습니다!
이곳은 포트 스미스에서 지금까지 머물렀던 최고의 호텔이었습니다. 나는 밤이나 가족 숙박을 위해 누구에게나 추천 할 것입니다. 그들은 비스킷과 그레이비 소시지 패티로 자신의 와플과 계란뿐만 아니라 무료 인 다른 것들도 만들 수있는 뜨거운 아침 식사를 제공합니다. 또한 실내 수영장과 운동 공간도 있습니다. 그리고 프론트 데스크의 서비스는 내가 호텔에서 만난 가장 멋진 사람들이었습니다.
이 호텔에 업데이트가 필요합니다. 나는 회의를 위해 도시에 있었고 나는 내가 지불해야하는 것에 대해 더 많은 것을 기대했다. 내 방에는 냉장고, 전자 레인지, 전화 케이블 플러그가 없었습니다. 엘리베이터는 매우 느리고 5 월 중순에 도착했을 때 수영장에 물이 없었습니다. 그들은 내가 떠나기 전날 그것을 채웠다. 직원들은 매우 친절하고 도움이되었습니다.
Perfect overnight stay at the right location! We really enjoyed the hiking trails back behind this location! The staff are really friendly and helpful! Will have to stay here again.
MMacDouggalI stayed three nights. Breakfast is the attached Perkins Pancake House which normally isn’t that bad. The food voucher from the hotel though gives you two eggs, a list of sausages, ham and a potato variety. I eat carefully which is not the Arkansas way, so there was nothing in column two or three of any interest and the over-easy eggs were only a notch thicker than water. I never went back for my remaining breakfasts.
We booked 2 queen beds and were given 2 sets of towels. At 11 after the 1st night, I realized I might not get any housekeeping and asked for towels from a housekeeper I found who said she’d tell the appropriate person. That hadn’t happened by 1pm, so on my way out, I went to the front desk and asked for towels again (and toilet paper). I believe it was Porsha (not Porsche) at the front desk, who appeared to really care less. She offered me a roll of toilet paper on the spot but I wasn’t going back to my room, so again I suggested to have it and towels sent up. No one ever went into my room all day.
As I left the room after the second night there happened to be a housekeeper next to my door and I asked again if I could at least get towels. She said I was supposed to get towels every day and doesn’t know what happened the day before, but unfortunately, she did not have any towels to give me and would have to pass a message along. I walked through the lobby at about 11am and asked again at the front desk. Again, it was Porsha, and again I don’t feel she took me seriously. Another woman overheard this (it appears she was a shift manager) who was very apologetic and swore she would get me towels. Nothing by 4pm. ***. 4th request in 2 days. As I went out for dinner, I asked again, and again told it would be taken care of. I was apprehensive with the sting of previous promises not upheld, and another woman at the desk, rather saltily said she would take of it. Apparently she did! Too bad I never got trash emptied in 3 days, old towels not removed and the last few squares of tp weren’t replenished from the 1/3 rolls provided. Even the Kleenex was empty, using maybe 5.
Same pool towels and trash laying by the pools for 2 full days. There was a towel wadded by the outdoor pool gate, and it also didn’t move for 2 days.
The restaurant/bar was excellent.
리리뷰어Could definitely use some upkeep, just seemed overall dingy. Wi-Fi didn’t work in our room along with the phone. The pool was nice. I guess for $175 I just had higher expectations, this is what I would have expected if I’d paid $75!!
GGeorgina DotsonWe had car trouble traveling broke down and I booked the nearest hotel. When I went to check in they wouldn't accept my ESA (emotional support animal) I have documentation for him as well. So they had no problem giving me my money back but no regard to making an accepting since we were broke down and in a blizzard and stuck with no other options close by. Needless to say me my boyfriend and my dog had to walk in the freezing cold and snow to the nearest cheap hotel which wasn't the greatest but they were very kind and sympathetic to my situation. So not a very good experience.
리리뷰어We selected this hotel primarily for its convenient location, just a short drive from our daughter’s home, as well as its proximity to various shopping options in the area. From the moment we arrived, the staff greeted us with warm smiles and a genuine willingness to help, making us feel right at home. Our room exceeded expectations; it was impeccably clean, thoughtfully arranged, and notably free of any musty odors that can often linger in hotel accommodations. Overall, our stay was comfortable and enjoyable, thanks to the attention to detail and excellent service.
SSelf긴급 차량 사이렌의 큰 팬은 밤새도록 없지만 10 층 건물을 픽업하고 움직일 수 있다고 상상하지 못했습니다. .................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
익익명 사용자이 오래된 재산을 꾸미려하려는 시도는 크게 실패했습니다. 로비와 아침 식사 공간은 훌륭하고 복도와 엘리베이터는 어색하며 우리 방은 반 반이었습니다. 침대는 편안하고 좋은 베개와 새 수건이지만 벽에는 페인트가 필요했고 모서리는 오랫동안 진공 청소기로 청소하거나 걸레를 보지 못했습니다. 직원은 도움이되었지만 과로 ... 데스크 직원은 플런저와 함께 옆집에있었습니다.
메이드 직원은 매우 친절했고 모두가 우리에게 ”안전한 여행”을 바랐습니다. 아침 식사는 괜찮습니다.
리리뷰어프론트 데스크의 William은 훌륭했습니다. 수도에 가는 것은 처음이었고 그는 시내가 보이는 업그레이드된 스위트룸을 제공했습니다. 우리는 하룻밤을 더 머물렀습니다. 나는 두 개의 신선한 수건을 하우스 키핑에 요청했고 Maria가 나타났고 빠른 청소를했고 TP를 포함한 모든 것을 보충했습니다! 훌륭한 고객 서비스와 호텔 전체가 매우 깨끗했습니다!
리리뷰어Enjoyed our stay. Second time staying at the Burgundy Hotel. If coming to Little Rock, this is definitely the hotel to book and stay. Quaint and Eclectic Hotel. Very clean and nice rooms, spacious king bed rooms, and has an excellent restaurant inside as well as a good breakfast bistro too. Customer Service is very accommodating and professional..They strive to make your stay enjoyable and overall experience pleasing.
리리뷰어The check-in was friendly and quick. The lobby and common areas were nice and clean. The room was clean, spacious, laid out well and very functional. The only problem was the GE air unit was noisy and chirped all night. It woke us up a couple of times. We checked in late and were just there for one night and put up with it. Breakfast bar area was nice and clean, and the food was the usual, but adequate.
JJimenezJoseph호텔의 전반적인 디자인은 바를 포함하여 좋았지 만 음식 상황은 시간 낭비입니다. 그들은 유료로 아침 식사를 포함하도록 광고해서는 안됩니다. 그들은 주유소 물건에 사용할 수 있거나 전자 레인지 샌드위치 / 부리또를 주문할 수있는 $ 10 바우처를 제공합니다. 방은 작았지만 매우 좋았습니다. 로비에서 가능한 한 적은 노동자를 갖는 방법은 실제로 작동하지 않습니다.