Hotel was well located, we could walk to many restaurants and attractions, for places further away we either used a taxi or an Uber. Buffet breakfast was not the best, we tried it both downstairs and on floor 10 executive level. We did not eat any other meals at the Barcelo so cannot comment. Many of the staff were very good and others were just average, our cleaning lady was great, front door staff just stand around and let people struggle with doors and luggage.
Nice to have laundry machines on floor 11, we did our own laundry for around $3.00 which was handy.
I found the building HVAC did not work great, so the room always felt damp/humid, even with AC running almost all day.
Elevators are brutally slow, and when the hotel is busy, there can be very long waits due to weight loads.
This place is a hidden gem! Absolutely beautiful and relaxing with friendly and helpful staff. The food is delicious and the grounds are breath taking! Absolutely recommend it!
The location of the hotel is very convenient to find restaurants. Located right across the mall in a major road.
The double pane window really did a good job at insulating the street noise. Unfortunately, interior walls were not able to sound proof at all. We heard our next door neighbor snore. Upstairs footsteps.
Room is clean, but quite some wear on the furniture and flooring.
It provides complimentary bottles of water.
Room 629, Ambassador floor.
Good hotel in a safe neighbourhood. Has all the facilities you’d hope for, albeit slightly dated. Rooms are decent. Hotel pool a lot smaller than expected (not for laps). Breakfast was good and service on point.
Personal atento, gentil y súper amable. Desayuno abundante. Posición en la zona Escalón, llena restaurantes y cerca de San Benito. Piscina limpia y agradable. Acose hamos mucho este hotel sobre todo para la experiencia que vivimos con el personal del hotel