Overall the place was amazing our room even looked just like the pictures which we were not expecting.
We paid 164pln and had two breakfast buffets which were not bad. On day three they did seem to lose our breakfast booking. They said we hadn't paid at the reception for breakfast which is true, we paid at the buffet kiosk, but they didn't seem to understand. We just went to Lidl to save paying again or getting into an argument.
We went down 10 minutes after the pool was meant to open for the morning, but the staff member was still cleaning it but he let us after a minute or two.
The cold water for the carafes cold setting is not cold, just slightly cooler than room temperature. We ended up filing them up and leaving them in the fridge overnight to get cold water which is not ideal when you are thirsty.
The majority of staff we dealt with were awesome and understood what we meant after some clarification as we speak no Polish.
Would still recommend this place to anyone. The value was simply amazing and maybe there was just a mix up with the computer system that messed up our breakfast reservation. Just minor things that hopefully the hotel can improve for future patrons.
Located near Silesian Park, from Chorzow Miasto station it takes 20 minutes or so. The room is clean and well maintained, bathroom is good but has strange odour when entered first. Breakfast is excellent, reception clerks are kind and helpful. Overall it is very good hotel.
우리가 도착했을 때 나는 즉시 사우나와 수영장으로 내려갔습니다 (내가 거기에서 예약 한 유일한 이유입니다). 그리고 우리는 사우나가 활동적이지 않고 그들이 그것을 활성화하고 사용할 수있을 때까지 시간이 걸렸다는 것을 발견했습니다. 그 외에는 호텔이 괜찮습니다. 리셉션은 빠르고 좋으며 체크 아웃은 아침에 있습니다.
Hotel przypomina bardziej dom wczasowy z dużą ilością dzieci i grup firmowych.Dostalem upgrate do pokoju wyższej kategorii za co bardzo dziękuję.Poprawila się jakość obsługi recepcji!!! W restauracji bardzo dobre ceny!!! Wygodne łóżko i czystość.Mimo pewnych uciążliwości związanych ze spotkaniem firmowym,przyjemny pobyt i uczucie sielskosci;) Idealna odległość do spaceru do centrum Ustronia.Z pewnością odwiedzę Państwa kolejny raz.
2시간 동안 이용할 수 있는 수영장은 실수입니다. 호텔 수영장이나 수영장입니까? 시간이 제한되어 있고 추가 요금이 부과됩니다! 사우나가 지불되고 수영장이 2시간만 무료일 때 비용은 무엇입니까? 로비 바의 서비스는 음료를 위해 30분을 기다리고 있지만 가져오지 않은 것이 여전히 이상합니다. 상황이 2번 발생하여 우연이 아니었습니다. 호텔 레스토랑에서 예약하는 것도 입구의 상태입니다. 아무도 방에서 손님의 전화를 받지 않고 리셉션에서 장소가 완전히 예약되어 있다는 것이 요새화되어 멀리 떨어져 있음이 밝혀졌습니다. 몇 분을 기다린 후 여러 테이블이 비어 있었고 조직이 부족하고 무엇보다도 변호사는 훈련되지 않았고 모든 단계에서 약간의 창백함이 있습니다.