호텔은 깨끗했고 직원들은 매우 친절하고 도움이 많았습니다. 스파는 좋아 보였지만 이용할 기회가 없었습니다.
타지마할과 붉은 요새 방문을 위해 컨시어지를 이용했는데 정말 훌륭했습니다. 첫 번째 손님처럼 아무런 문제 없이 편하게 예약할 수 있었습니다. 가격도 적당했습니다. 란탐보르까지 택시를 불러줄 때도 컨시어지 연락처를 이용했는데 정말 최고였습니다.
훌륭한 숙박이었습니다. 직원들도 친절했습니다. 강력 추천합니다.
I had an exceptional experience at this 5-star hotel! From the moment I arrived, the warm Indian hospitality was evident. The welcome was grand, complete with personalized touches that made me feel instantly at home. The staff were incredibly friendly and attentive, going above and beyond to ensure every detail was perfect.
A special thanks to the manager, who graciously accommodated my late check-in without any hassle—such flexibility is rare and truly appreciated. The service throughout my stay was impeccable, with everyone genuinely eager to assist. If you're looking for a luxurious stay with outstanding service and a personal touch, this hotel is an absolute must-visit!
Staying at ITC Mughal Hotel was an absolute delight! From the moment I stepped foot onto the property, I was greeted with warmth and impeccable hospitality. The ambiance of the hotel exudes luxury and elegance, with every detail thoughtfully curated to reflect the rich Mughal heritage. The room was spacious, meticulously clean, and adorned with luxurious amenities, ensuring a comfortable and indulgent stay. The dining experience surpassed all expectations, with a diverse array of delectable cuisines that tantalized my taste buds. The staff went above and beyond to cater to my every need, providing personalized service with a genuine smile. The hotel's lush gardens and stunning architecture provided the perfect backdrop for relaxation and exploration. Without a doubt, ITC Mughal Hotel has set the standard for luxury accommodations, earning my enthusiastic five-star rating.
Nice and awesome location and great food. Staff were friendly good & need pool & recreation area.|Feedback: Request for enhanced hotel facilities (e.g., pools/bar) and tighter security procedures
Probably one of the best stays I’ve had while traveling. Hotel Taj Resorts in Agra truly exceeded my expectations!
I usually go for budget hostels and hotels, but at this point in my trip I decided to book here. Surprisingly, it still fit within my budget, and I never thought I would receive such amazing treatment at this price.
Highlights:
I arrived early, and they kindly offered me an early check-in.
The Taj Mahal is just a short walk away.
All the staff, from reception to security and beyond, were very courteous.
The breakfast selection was excellent.
Amazing hotel!
It deserves the 5-stars quality. The hotel staff especially has a sense of hospitality.
Actively, they were asking customer needs like asking for additional foods at a breakfast venue, giving us cake assorts with a handwriting letter for me, and setting enough drinkable water with eco friendly recycled glass bottle.
Passively, whenever we asked by phone, they replied and actioned as soon as possible like giving us additional towels, lending us a wine opener, and letting us know info related to sightseeing around the hotel.
When I come to Agra and my friends have a trip to it, I strongly come to and recommend it.
Room was not clean and thus we had to ask them for cleaning the room. One thing was literally bad at the time of checkout we asked them to give a glass of water or one bottle at least. They didn’t served us. This is hospitality. It’s kinda average.
I had an amazing two days stay with a really good breakfast buffet, the rooms were so clean and quiet, they have all the amenities you would need, it might be one of the best hotel at this price range, peaceful and comfortable, really good staff as well, including dining and other services.
훌륭함
리뷰 60개
9.3/10
객실요금 최저가
IDR620,840
1박당
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7.4/10
SSrideviHotel is good with all amenities near by
But service very very bad or did not expect this from this hotel
Very very very slow service n does not respond until 2 nd call
Check out cleared but nobody come to help with the luggage even though it was mentioned they will send the support person in 5-10mins n until second reminder reception did not bother to send the guy.
After the breakfast nobody there to respond what we need even mentioned they were little reluctant the 2 ladies( one in white shirt n other in red shirt) in the breakfast section. After couple of reminders we got what we need .
Thanq for the guys in breakfast session for their prompt response n attention for what is required for my 78years old mom n made her comfortable for her choice of food .
Food is good with all sorts of breakfast choices
Strange thing which I noticed first time is during check out reception place nobody bothered to ask how was the stay 😃 
Finally guys ( red)
익익명 사용자I just loved the environment and calmness over there. This property is one of the finest in whole Lucknow. Ambience, rooms, pool area and dining hall everything is so mesmerising. Overall a good hotel to visit.
PPANCHALGreat location super hospitality as always. My three-night experience was comfortable, with well-maintained rooms and courteous staff. The dinner was good, featuring a variety of flavorful dishes.
MMaestraViajarI stayed at this hotel to recover from a surgery I had. I ended up needing to cancel, because I didn't realize that Ghazibad was epically far away from New Delhi, and I was unable to care for myself after the surgery for a time. I was told by the hotel that they would submit to refund the cost of my stay (this did not occur). Additionally, when I checked out, they did not give me the final costs on my room, then they subsequently harassed me on Whatsapp until I was able to pay, all while attempting to heal from a major surgery, and I had to return to the hospital. As for the hotel, it is listed as 4 stars but it is more like 3. I chose the hotel for the beautiful amenities in the pictures -- it looks NOTHING like what is pictured. The staff is helpful, going out of their way to meet any need you have and the restaurant menu and breakfast buffet are good, albeit quite expensive. I also used room service, which at one time I was told they would not take my order, I had to come down to give the order in person. I would say this is a hit or miss hotel. The neighborhood surrounding the hotel is beyond unsafe and deplorable and I didn't feel comfortable AT ALL going outside, without risking my life and limb. I do not reccommend this hotel and would not stay again.
리리뷰어(좋은 곳)
로비가 아름답고 훌륭합니다.
직원의 대응, 옷차림, 서비스가 좋다
15시 체크인 때 12시에 가도 평소에 체크인 할 수 있었다
레스토랑이 예쁘다
침대가 푹신하고 자고 쉽다.
라운드 서비스 좋은
수영장은 나름대로 깨끗. 수영할 수 없는 수준이 아니다.
아침밥 뷔페 메뉴가 매일? 변화한다. 2박했지만 바뀌어서 좋았다.
(나쁜 곳)
친구의 이어폰이 방에서 잃어버렸지만 발견되지 않았습니다. 체크아웃 후 2시간 정도인데…
드라이어가 오래된
낮에는 공사의 소음이 심합니다.
가끔 정전한다(1분 정도로 복구하지만 빈도가 높다…)
호텔 내 시설 (옥상, 라운지 등) 곳곳에 닿지 않는 곳이 있습니다.
전반적으로 오래되고 외로워하는 감각이 있다.
창문으로부터의 경치가 좋지 않다(주위의 폐허 등)
아침 밥의 빵이 마즈(크로와상, 도넛 등) 개선되어야 한다.
리리뷰어Nice hotel. Comfortable and secure. The service was generally very good and polite. But every now and then we would get indifferent ( or more so clueless) service.
Location was convenient as it’s so close to the Taj Mahal.
AaitorpoterPuede que el Hotel Radisson Blu Tower cumpla con los estándares de la India, pero no con los estándares de turistas extranjeros.
El Check In no fue bueno. Un recepcionista que apenas hablaba inglés, y que nos exigía una tarjeta de crédito (no de débito) para cargarnos todas las consumiciones que hiciéramos. Eran casi las 4 de la madrugada, y fue muy molesto tener que estar discutiendo estas cuestiones a esas horas. Solo queríamos dormir.
Aunque la habitación parecía inicialmente limpia, estaba muy descuidada (adjunto fotos y videos). Tuvimos que matar varias CUCARACHAS y en el baño había cables de electricidad en contacto con el agua!!!
Se fui la luz en la habitación a las 11 de la noche y tuve que bajar a recepción. En lugar de ofrecernos un cambio de habitación, me tocó esperar hasta que llegó un técnico a solucionarlo.
LO PEOR: un camarero del hotel intentó quedarse con nuestro dinero. Tuvimos que decírselo un par de veces hasta que accedió a devolvérnoslo. Esto no puede suceder en un hotel Radisson.
Nos pudimos en contacto con Radisson por mail, pero en ningún momento nos ofrecieron una solución ni unas disculpas.
Aspecto importante: el hotel Radisson se encuentra en otro estado. Cada vez que quieras visitar Delhi TENDRÁS QUE PAGAR UN PEAJE.
El desayuno es repetitivo. Quisimos probar una noche el bufet (50€ por persona) y no nos gustó. Era exclusivamente comida india. Intentamos hablar varias veces con los camareros para que nos adaptaran algún plato (sin picante), pero fue imposible porque apenas hablan inglés.
No volveremos a este Radisson, ni lo recomendáremos.
UUncle RioVery nice hotel with a family like warm hospitality and professionalism. I particularly thank Afreen (Guest Relationship Employee), who personally guided me to my room on my arrival to Hotel the day before yesterday. I surely want to come back here with my wife, hopefully within the next few months not years.
리리뷰어Amazing hotel!
It deserves the 5-stars quality. The hotel staff especially has a sense of hospitality.
Actively, they were asking customer needs like asking for additional foods at a breakfast venue, giving us cake assorts with a handwriting letter for me, and setting enough drinkable water with eco friendly recycled glass bottle.
Passively, whenever we asked by phone, they replied and actioned as soon as possible like giving us additional towels, lending us a wine opener, and letting us know info related to sightseeing around the hotel.
When I come to Agra and my friends have a trip to it, I strongly come to and recommend it.