수영장 시설을 갖춘 영국 스털링 호텔

Lovely hotel and delicious food. We loved the location and the pool area and facilities. Only issue we had was the heat. It was particularly mild for November and the staff weren’t able to adjust the temperature. We were given a dusty and broken fan to combat the heat but sadly no one came forward with an apology when we brought it to staff that we had to leave the window open wide all night to try combat the heat. I know it wasn’t the individuals fault but good customer service would apologise to the customer and none of the 4 staff we spoke to about it offered an apology and they seemed disgruntled about it too.

호텔 설비는 조금 오래되었지만 매우 깨끗합니다. 호텔 앞에는 넓은 잔디밭이 있어서 보기에 매우 편안합니다. 주변에 아무것도 없지만, 운전해서 가는 건 여전히 편리합니다. 스털링까지는 차로 약 5~10분이 걸립니다.

Inside the Stirling university which is a nice and quiet environment, but it requires travelling to the city centre. There is no restaurant which opens for dinner except that in the hotel. The original room on ground floor given to us has a strong odour smell, which did not disappear after cleaning by housekeeping team. The reception initially refused to change the room. Only after we insisted then we were given another room on the first floor, but it wasted us almost 1.5 hour in waiting. Otherwise, everything is very good including the excellent breakfast.

스털링 여행에 좋은 호텔입니다. 객실은 괜찮았지만 예상대로 오래되었습니다. 수영장, 사우나, 온수 욕조가 그 단점을 보완해 줍니다. 수영장은 붐비지 않아서 좋은 경험이었습니다. 가격 대비 훌륭한 호텔입니다.

It was a lovely stop over on the way to the highlands and was dog friendly which was excellent, the staff were all very friendly and helpful, it was in a beautiful location , highly recommended

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