수영장 시설을 갖춘 영국 스털링 호텔

A beautiful place and lovely surroundings. Great breakfast and nice gym. Room is spacious and comfortable with big screen TV.

직원들은 매우 친절하고 도움이 많았습니다. 객실은 매우 깨끗하고 넓었으며 따뜻했습니다. 침대는 편안했지만 샤워는 끔찍했습니다. 수압이 약하고 온도가 계속 바뀌어서 예고 없이 화상을 입을 수 있었습니다. 유일한 단점은 위치, 직원 등 모든 것이 훌륭했기 때문에 다시 방문하고 추천할 만한 곳입니다.

Lovely hotel and delicious food. We loved the location and the pool area and facilities. Only issue we had was the heat. It was particularly mild for November and the staff weren’t able to adjust the temperature. We were given a dusty and broken fan to combat the heat but sadly no one came forward with an apology when we brought it to staff that we had to leave the window open wide all night to try combat the heat. I know it wasn’t the individuals fault but good customer service would apologise to the customer and none of the 4 staff we spoke to about it offered an apology and they seemed disgruntled about it too.

We are a couple and booked for a double room but given 2 singles room. Only found out when we went into the room. Went back to reception to show booking made for double, only then we were informed that there was no availability. We would have appreciated if this was made clear during check-in rather than finding out by surprise (with disappointment) and having to go back to reception to clarify.

It was a lovely stop over on the way to the highlands and was dog friendly which was excellent, the staff were all very friendly and helpful, it was in a beautiful location , highly recommended

서비스는 좋고 매우 친절합니다