수영장 시설을 갖춘 영국 뉴포트 호텔

Very xmasy and festive. Overall we had a lovely stay however very expensive and some small things. You needed to prebook restaurants and spa which meant we were unable to use spa, and certain restaurants as we booked the trip on the morning and no reservations left, had to have room service which took over hour and half for sandwiches and no hot food after 22:30. Breakfast good although very long wait 40 mins on day of departure we used the signature restaurant as Olive/main restaurant even busier. The bar with singer and Musician was relaxing and offered just what we were looking for but min of £16 each per cocktail is steep. We used the signature lounge for a free prosecco (between 4-6) on day of arrival but closed early so never used again. Small things in room- never replenished water or Welsh cakes or wine which we upgraded for. No corkscrew and phone didn’t work to call housekeeping, found staff member and waited an hour and it still didn’t arrive so we took the wine to get it opened. Can’t connect to screen play if using apple, only android? No flannels in bathroom and no bubble bath for the bath which was a shame. Mostly friendly staff although some on reception had a slight attitude when we asked for basics like water. Concierge was helpful and friendly. Bar and restaurant staff attentive. We would go back (already visited before) and ask for upgrade to signature rooms.

Nice big bed , nice room , bathroom definitely needs upgrading tho , the grab rail on the side of the bath was rusted and exposed metal , shower dials are ancient, could definitely do with plug sockets on the sides of the bed to change your phone etc , no air con instructions but did figure it out , inside of the windows soaking wet in the morning but that's normal given the time of the year , paint around the main door was flaking off so needs a little maintenance , but it didn't put any bad feelings in out stay at all , just little things to point out , staff were lovely and friendly , hotel in general was fantastic , excellent breakfast served buffet style , room service was easy and meals were delicious with reasonable prices and staff were great , would definitely stay again was a great valentine's weekend , thankyou to everyone there

일부 프론트 데스크 직원은 예약 에이전트가 동의 한 것과 다른 카드 결제를 청구했습니다. 이것은 나를 매우 혼란스럽게 만들었습니다. 다행히 그들의 고위 경영진인 Mr. Deepy는 내 설명을 참을성 있게 듣고 할인된 객실 요금을 이해했습니다. 그는 모든 것을 명확하게 설명하고 내 걱정을 덜어주었습니다. 며칠 후 마침내 카드가 정확하게 청구되었습니다.