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Very nice hotel, clean, tidy and plenty of attentive staff. We used as a base for exploring Jersey so didn't really use the hotel facilities - except the breakfast which was excellent - although for us it would have been nice if breakfast had started a little earlier maybe 7:30am? (it ran from 8am to 10am which was OK). Late on the last evening when packing we found we couldn't open the room safe as it had malfunctioned, it was after 11pm, but it actually showed the hotel staff in a very good light as the receptionist tried her best to help, the restaurant manager said opening the safe was the priority, and eventually after about twenty minutes the porter did manage to open the safe (”mechanically” - but that's another story!), so all was good ...... the problem was the electronic device - hotel staff were excellent and problem was solved! Overall very good, would stay again.

Excellent hotel, front staff very friendly & helpful. Room was clean & everything you would need, ( a fridge would have been handy) 10-15 minutes walk to town & sea front. Breakfast fine & plenty of choice, good evening menu. Spa was excellent with infinity pool, jacuzzi, cold plunge pool, sauna & steam room at no extra charge. Would definitely recommend.

Once again an excellent stay at the Somerville Hotel, over Christmas. This hotel is spotlessly clean and the staff are very friendly and helpful. The food is excellent and the location cannot be beaten. I can’t wait to return, for another visit, around April 2026. Thank you to all staff, for making my visit so memorable, once again.

We came to stay at the Merton as a surprise for my girlfriend’s birthday and from the moment we arrived we received great service and could tell we were going to experience a great stay. The facilities across the hotel were fantastic and exceeded our expectations. The breakfast buffet had great quality and choice on offer, the shows in the theatre were well produced and the gym and leisure facilities were simply great. We have already booked our return trip in a few weeks and cannot recommend this family hotel enough, it’s amazing for couples or families. The hotel is very well managed and the service of the whole of the staff really enhanced our stay. Thanks!

I recently had the pleasure of staying at the Grand Jersey Hotel in a stunning Seaview room, and it was truly an exceptional experience. The room offered breathtaking views of the sea, making each morning a delight to wake up to. The hotel exudes elegance and comfort, with impeccable service from the staff who were always attentive and friendly. Every detail was thoughtfully managed, ensuring a luxurious and relaxing stay. I would wholeheartedly rate my experience as 5 stars and highly recommend the Grand Jersey Hotel to anyone seeking a memorable getaway.

A lovely hotel to stay in. Spacious room and a good breakfast. Pretty pool area.

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