작성일: 2025년 1월 5일
DrVicThe location of this hotel is great, very close to Chester and all the attractions around.
In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two.
This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby.
We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed.
In terms of things that could do with improvement:
Cleanliness
The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection.
The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus.
Service
Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way.
Facilities
The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side.
There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub.
Breakfast was ok, but a lot of the time left uncovered.
Overall not a great stay and would be unlikely to stay again.
더 보기
1박당 요금 최저가:EUR54
작성일: 2026년 7월 11일|클래식 더블룸 더블침대
리뷰어Best thing I can say is I wish we had stayed more than one night! Lovely friendly staff and good breakfast. Complimentary pool, sauna, steam room and hot tub very welcome. Great location near centre and station. We walked from the latter with luggage in 8 mins. Bar with seating outside overlooking the canal. Only downside is no aircon in room and with the current hot weather the fan was not up to the job.
더 보기
1박당 요금 최저가:EUR75
작성일: 2025년 8월 16일|컴팩트 더블룸
리뷰어우리는 50주년 결혼 기념일 축하 행사 중 하나인 멋진 시간을 보냈고 직원들은 훌륭했습니다. 12주 전에 무릎 수술을 받았습니다. 그들은 우리가 아래층에 방이 있는지 확인하고 일어나기 위해 팔을 든 의자가 필요했기 때문에 우리 방에 들어갈 또 다른 의자를 찾았습니다.
우리는 금요일 저녁에 레스토랑에서 저녁을 먹었고 음식과 서비스는 빠르고 훌륭했습니다.
더 보기
1박당 요금 최저가:EUR51
작성일: 2024년 6월 24일
리뷰어
This is the second time we have stayed at this hotel, and our choice was primarily due to its convenient location and excellent breakfast. It is very close to the airport and very quiet at night, surrounded by farms and grassland.
We love the breakfast because it is not a typical buffet. Instead, you can choose from a menu with a great variety of options, all of which taste wonderful. The restaurant's decoration is also lovely, and you will be more than satisfied with the portions. The restaurant staff are passionate, friendly, and helpful.
One point to note is that the reception area often has guests around, which is just an observation and neither positive nor negative. The receptionists always do their best and are very nice and professional. However, the room design is a bit outdated.
더 보기
1박당 요금 최저가:EUR97
작성일: 2026년 8월 5일|스탠다드 더블룸 더블침대
리뷰어Handy location for travel to North Wales and an easy drive to Chester. Hotel rooms are dated. We only had one bedside cabinet and lamp in a double room.The wardrobe door was in danger of falling off. Room looked out onto another part of the building. A storeroom or something. No window in en suite. Felt a bit claustrophobic.
Breakfast was of limited choice but adequate.
The public areas and pool facilities were clean.
The staff were friendly and helpful.
더 보기
1박당 요금 최저가:EUR57
작성일: 2025년 11월 4일
리뷰어
사랑스러운 아침 식사, 맛있고 아름답게 제공
사랑스러운 아침 식사, 맛있고 아름답게 제공
맛있고 아름답게 제공되는 아침 식사를 좋아했습니다.
더 보기
1박당 요금 최저가:EUR70
작성일: 2026년 7월 5일
리뷰어Put into a disabled room ,
Television not working properly dropping signal every 5 minutes , they did say they would come back but was getting late and we was getting settled
Shower , drain making a horrendous noise
AC not working properly wouldn’t drop below 16 took a long time for the room to drop temperature
더 보기
1박당 요금 최저가:EUR36
작성일: 2026년 6월 21일
Hopeless Wanderer나는 여기에 머무르는 것을 정말로 즐겼다. 가성비 좋은 방에 정말 합리적인 가격이었습니다. 내가 머무르는 데 필요한 모든 것. Ubers가 £40 이상을 인용했을 때 공항까지 가는 셔틀 버스는 £8였습니다. 훌륭한 호텔.
더 보기
1박당 요금 최저가:EUR50
작성일: 2026년 1월 3일
리뷰어
Stayed here for one night whilst celebrating a birthday party at a nearby venue. Good that parking is free between Friday 5pm to Sunday evening but they should make that clearer when booking.
Room was ok (we stayed in the club room) big space but lacked a safe, a chair and some more hanging space. Only had one hook to hang a light coat and two shirts. This was an issue because I stayed with my wife and we had brought a couple of dresses and a suit to wear which meant we had to lay them on the floor so they didnt crease. Iron and ironing board and hair dryer was included.
Lack of a chair meant you had to use the bed to sit down if you wanted to, I tend to use a chair to tie my shoes when wearing a suit, so was a bit of an issue.
Bathroom and room was clean, and did the job. The breakfast was a good buffet breakfast and everything tasted nice and fresh. Staff were friendly and welcoming.
Would stay again despite the lack of a chair and safe.
더 보기
1박당 요금 최저가:EUR63
작성일: 2025년 12월 12일|프리미어 퀸룸
리뷰어
The hotel is in a great location near to the city centre. Rooms are spacious and beds comfortable, and staff are helpful.
Two points: firstly, the picture of the pool is very misleading as it is very small (not as it appears). Secondly, the ambience of the bar area is spoiled by multiple television screens - which guests cannt get away from. While we were there nobody other than staff was looking at the televisions and more atmosphere would be gained by getting rid of some, if not all of them!
더 보기
1박당 요금 최저가:EUR83