위치: 이 호텔식 아파트의 가장 큰 장점은 위치입니다. 업타운에 위치해 있으며 창밖으로는 식물원과 브리즈번 강이 보입니다. 다만 근처에 공사 중이라 밖에 나갈 때 약간 거슬리긴 했습니다.
위생: 나쁘지 않았고, 특별히 문제가 되는 부분은 없었습니다. 하지만 호텔식 아파트는 7일에 한 번 청소를 해주기 때문에 3일 숙박 동안 룸서비스가 없었고, 방에 쓰레기 봉투도 없었던 점은 아쉬웠습니다.
서비스: 체크인과 체크아웃은 모두 빨랐습니다. 주차는 하루 35호주 달러였는데, 체크인 시 결제하고 주차 카드와 주차 안내문을 주셔서 편리했습니다. 그 외에는 특별히 서비스를 받을 일은 없었습니다.
시설: 이 호텔은 모퉁이가 많고 모서리가 많게 설계되어 있습니다. 아이가 첫날 화장실에 가다가 머리를 부딪혔는데, 아이와 함께 투숙하는 가족에게는 조심해야 할 부분입니다. 친화적이지 않습니다. 방 창문이 잠겨 있어서 요리할 때 환기가 되지 않는 점도 가정식 아파트라는 콘셉트와 맞지 않았습니다. 이 부분은 크게 실망스러웠습니다.
결론적으로, 경치를 중요하게 생각하는 분들은 고려해볼 만하지만, 아이나 노인과 함께하는 분들은 신중하게 선택하시길 권합니다.
호텔 위치가 정말 좋았어요. 지린커(Jilin Ke) 바로 옆에 위치해 있어 도보 이동이 가능했습니다. 객실 시설도 완벽했어요. 세탁기, 건조기, 식기류, 발코니 등 모든 것이 완비되어 있었습니다. 객실도 매우 넓어서 방 하나에 거실 두 개 있는 아파트처럼 느껴질 정도였고, 덕분에 아주 편안하게 머물 수 있었습니다. 전망도 훌륭했어요.
조식도 너무 만족스러웠어요 빵은 무난하게 맛있고 아사이볼도 맘껏 먹을 수 있어서 만족!! 헬스장이랑 레스토랑이 특히 헬스장이 진짜 ㅜ 찾기 어렵고 밖으로 이동해야해서 처음 찾을땐 너무 어렵고 헤맸는데 요점만 빼면 직원들도 정말 친절하고 좋았습니다! 아 그리고 버스정류장에서 좀 떨어져있어서 짐이 많으면 걷기 좀 힘들 수 있습니다!! 하지만 조식과 친절에 골코가면 다시 갈것같긴 합니다!
Very good hotel for the price. Great location close to everything and the airport. Very clean, lots of coffee tea milk supplied. The only complaint I have is there was no water coming out of she shower
여성 도미토리4인실을 예약했는데 3인실로 주셨고 모든 문을 지날때마다 키를 대야하는데 애플페이로 가능해요 그래도 항상 핸드폰을 가지고다녀야해서 살짝 불편하긴합니다
화장실 공용공간 사용해야하는데 본관 여자샤워실 3칸있는데 중간빼고 양옆은 따뜻한물이 뭔가 잘 유지가 안되는느낌
그리고 샤워실에 비누는 없고 세면대에만 있어요!
한국인많아서 워홀시작여기서 하시면 친구많이 사귈수있을거같아요 아침저녁에 매일 다른 행사도 있어요
가장 좋았던 점은 직원분들이 공용공간을 수시로 청소해주신다는점? 정말 깨끗해요 그리고 데스크도 24시간이라 언제든지 문의가능합니다 드라이기도 빌려줘요!!!
콜스가 건너편에있긴하지만 그사이 도로가 고속도로 처럼 거의 6차선? 도로라 바로앞편의점 느낌은 아니구요 언덕있다해서 걱정했는데 언덕도 제느낌엔 그냥 살짝 경사있는정도였어요
워홀로 오게된다면 다시 올거같습니다!!! 추천합니닷
훌륭한 위치와 보안이 필요하지 않습니다. 아침 식사는 yum 커피가 뜨겁습니다. 앉아서 휴식을 취하고 주말을 즐길 수 있으며 나머지 체류 기간을 포함합니다.
감사합니다 10/10
내가 사랑했던 가장 좋은 부분은 발코니 방 1502였습니다. 왜냐하면 이것은 신선한 공기의 0ath에 있기 때문입니다.
그리고 룸 서비스는 빠르고 저렴합니다.
좋은 레이아웃과 충분히 넓은 아주 멋진 방. 수영장과 레스토랑 근처, 조용한 월요일 밤이었고 주말이 아니어서 기쁩니다. 그렇지 않으면 소음이 문제가 될 수 있습니다. 좋은 서비스와 맛있는 음식. 장소는 좋은 분위기를 가지고 있었고 친구 나 가족을 만나고 분위기를 즐기기에 좋았습니다.
아주 좋음
리뷰 110개
8.1/10
객실요금 최저가
SGD95
1박당
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8.6/10
아주 좋음
PPippa-louisePlace is amazing clean , fresh and of high standard .
But when it comes to booking and service this is another story .. for the money I paid to stay 2 night I thought this would be the perfect place to rest I’m 5 star style .. place yes , service a disaster. Firstly when I arrived at Swiss bel .. I went to reception to book in as I booked online a queen bed room he asked if I had a vehicle I said yes agreed to the $35 a night and he said he would just take it out of the bond I paid at end if that was ok I said yes perfect .. when I got up to my room it was 2 single I called reception and advised I had booked a queen bed and there is 2 singles he said oh the house keeper hadn’t changed the beds or didn’t look at booking , I asked if someone could just come up and fix .. he said there is noone to do this now come down and j will find another room for you . I went down stairs said I would go get something to eat and when I come back hopefully a room will be sorted. I came back he advised me that he had upgraded me and I asked if I could have the new key and I will switch rooms and come back down with the other key to save me bringing my luggage down and then back up again. I got to room and key didn’t work to go to 6th floor . So I brought my luggage down and told reception that key didn’t work . He said sometimes this happens with those keys /actually quite often said he would come up with me and check . Yes card did not work so he used his staff card to let me in said he would fix and come back . He came back 10mins later to test and it had been foxed . Not sure what the upgrade as as room was smaller than the first , had no shower gel (was empty container when I went into have a shower) thought it may have been replenished on next day with room
Clean still empty on second day and cleaner took face washers and never replaced them so I washed with shampoo and a hand towel .. when I came back on second day went to put card into open the car park and it didn’t work .. I went to reception to let them know I was trying to get into car park and the card doesn’t work, she (Asian lady) advised me that I hadn’t paid for parking .. I had to explain everything from the night before then asked me they will take it out of my bind I said yes that’s what I agreed with the night before . No apology just more interested in getting payment for parking. She added parking to
Card then said she would come out and make sure it worked as I said the night before man had to come
And make sure carry worked she forgot card for
The card so
Went back into get then came out .. followed me down then gave me a card .. I later received a phone call from a lady called Theresa asking how my stay was and I explain that it has been the most disappointing experience I have had ever ! Explained the above she said she would come and replace the shower gel and face washers I said it’s ok I have already had my shower used a hand towel and shampoo because I’m already in bed .. she said that I hope that my stay apologetic on my experience already , I hope it is better from now and if I need anything to contact her and ask for Theresa I said thank you I appreciated the call … then then 10
Minutes later she comes knocking on my door I have to get dress to answer the door she knocks again I said I’m coming
She is at the door with the shower gel and face washers getting me out of bed . I understand why she brought it but I told her I was in bed and I had already showered . So then I go to hand my key in to check out to be told I have outstanding parking I need to pay .. I advised Theresa that it is coming out of the bond payed and this has been told now to 3 people .. as I said place is absolutely fantastic.. apart from missing shower gel and tissues
Not sure what or how I was uograded as the room was smaller and no window as in first room
506 to 606
리리뷰어Had to wait while one of our 2 rooms was made up but the room that was supposed to have been made up had only had the beds done. Toothpaste splattered across the bathroom mirror, toilet unscrubbed, no face washers, hand towel or bath mat though there were fresh towels on the beds.
The kitchen hadn't been done as there was no dish cloth or liquid for cleaning only 2 tea cups, no mugs and the fridge contained half eaten yoghurt, a full bag of grapes and a 1/4 of rotten watermelon its juices all crusted under it.
The well frosted freezer contained a partially eaten iceblock frosted into the freezer, obviously it had been there long enough to be frosted to it.
The kitchen had not been stocked with tea coffee sugar or most importantly for me milk (being a little fussy I bring my own tea and coffee)
I have doubts about if it was vaccumed due to the pills as several other items on the carpet. I mention the pills as we had young children with us.
The aircon remote had no batteries or back to it but we just swopped out the batteries for the T.V. remote
The cleaner sent to remedy this politely made it clear that she wasn't the one who'd made up the room. She cleaned the mirror restocked the face washers, hand towel and bath mat, removed the food from the fridge and freezer and upon request gave me a cloth for me to scrub off the crusted watermelon juice.
The beds were clean (I checked) with fresh sheets and comfortable. They were clear that they expected courtesy to others by not making alot of noise late at night or slamming doors. The pool area could have been cleaned. I don't know where the dirt came from but it was there when we arrived and still there when we left. The lobby chairs I wouldn't sit in, needed a good scrub with soap and water.
They unlocked the freezer at the Cafe late one night for us to buy ice cream. The staff were helpful and polite. The kids loved playing ping pong and swimming.
익익명 사용자비행기를 타기 위해 일찍 일어나서 더 저렴한 호텔을 예약했기 때문에 가격이 저렴합니다. 유일한 단점은 저층 장애인 방으로 변경했다는 것입니다. 다음날 일찍 일어나야 할 때 방을 바꾸지 않아도됩니다. 바닥은 ** 아래층 레스토랑의 기름진 연기 냄새를 맡습니다. 높은 층을 예약하는 것이 좋습니다.
CChih min저희는 호텔에 3일(7/7-7/10) 동안 머물렀습니다. 첫날에는 아무도 방을 청소하러 오지 않았습니다. 청소를 위해 서비스 카운터에 연락해야겠다고 생각했습니다. 둘째 날 아침에 전화기의 ”청소 알림” 버튼을 눌렀지만, 다음 날 아무도 청소하러 오지 않았습니다. 셋째 날 아침에 서비스 카운터에 신고했더니 청소 직원을 배치하겠다고 했습니다. 결국 셋째 날 밤에 방에 돌아왔을 때, 여전히 청소가 되어 있지 않았습니다(이번이 처음으로 속았습니다). 그래서 적어도 목욕 타월은 교체해 줄 수 있기를 바라며 서비스 카운터에 다시 전화했습니다. 서비스 카운터 직원은 누군가에게 깨끗한 목욕 타월을 가져다 달라고 부탁하겠다고 했지만, 결국 약속을 지키지 않았습니다. 저희는 또 다시 속았습니다.
리리뷰어We chose this hotel because it was one of the most inexpensive hotels near the reef terminal and close to other attractions in Cairns. It was a 30 minute walk to the Reef Terminal and 40 minutes to the Botanical Garden. It also has a good selection of restaurants nearby and is a short walk to Rusty's Market and quite a few shops.
The area is very quiet and the bed was comfy enough. The room has a good wall unit which we stored all of our bags in and kept our stuff accessible with some shelves. There is a limited number of plug-ins in the room with two on the desk under the TV and a power bar was underneath the bed. A travel power adapter was used to keep our devices charged. The wifi was weak when we stayed and we felt the shower curtain and lip didn't do a great job keeping the water contained because the floor and bath mat got soaked each time we showered - you could aim the shower head at the wall and angle your body just so but it was tricky to have a good shower here. We did appreciate all the toiletries available in the wall mounted units including hand wash, shaving cream, body lotion, shampoo, conditioner and shower gel. The towels were also very soft but never dried out so we had to ask to have them changed on our second day here because the bathroom smelled very damp due to the wetness.
The front desk staff were very kind but they did not have it manned after hours so there are late night check in instructions provided. They also can help arrange and book tours while you are in Cairns. The hotel offered a complimentary breakfast which included bread, a toaster, a pancake machine, cereals, juices, coffee, milk and water. The highlight of the breakfast was the pancake machine and the giant jar of Nutella with a pump attached. You could order a hot breakfast for a little bit more and it was fairly priced for things like sausage, bacon and eggs.
The hotel also has a bar area (open 3-7), heat and eat meals, a vending machine, pool and laundry facilities. There is a microwave available in the bar area and kettles are available in the rooms for hot water. The laundry machines are commercial and quick - it cost 4 AUD to wash and the same price to dry and our laundry was done within 1 hour and 10 minutes. The laundry room also has an iron and ironing board.
The hotel had a good amount of parking and it is about a 10 minute drive from the airport. We felt everything was very convenient during our stay and would recommend it if you are planning to save on a hotel and spend on excursions!
리리뷰어호텔 직원들은 친절했고, 객실은 전반적으로 깨끗하고 편안했으며, 기본적인 편의시설은 모두 갖춰져 있었습니다. 호텔은 기차역에서 도보 10분 이내로 위치가 매우 좋았고, 바로 아래층에 버스 정류장이 있어 식사와 쇼핑을 하기에 편리했습니다. 다른 후기에서 언급된 부정적인 부분은 전혀 없었고, 이는 개선의 여지가 있을 수 있습니다. 유일한 단점은 객실 내 환기 시스템과 냉장고에서 약간 소음이 있었다는 점입니다.
PPHILLIP JAMESThe Mantra Hotel has outstanding location. It is directly in front of the Woolworths supermarket - the best option in central Cairns. It's also virtually opposite (the esplanade side)the lagoon public beachfront swimming pool. Finally it's just a 5 minute walk from Cairns Cruise Terminal, with outstanding day trips to Green Island, Fitzroy Island and the Reef. I booked a sea view room. When you enter the room, you don't see the ocean, but a building across the road. However, the view from the balcony was amazing. The balcony overlooks the main features of lagoon on the sea front. During the day it is great view - the lagoon pools and sea in the background. At night you cannot see the sea (as to be expected) but you have the amazing lagoon lights, which makes it very desirable and even romantic. Our room was at the end of block, which overlooks a shopping mall (no car noise) - looking right from the balcony is the lagoon view and looking left is a mountain view. However, from 2:00pm to 6:00pm the sun comes directly into the balcony area, which means it unusable until sun sets. Of course if you don't mind baking in the sun on the balcony, this is not really a concern. The room itself is pretty basic. The mini fridge of OK and TV has domestic channels only - no cable TV for BBC/CNN. The bathroom is of a good size. There is combined shower & bath. However, when using the shower, it can slightly flood this bathroom. A shower curtain may be desirable because the glass panel is not sufficient enough. At $225 per night this hotel was not cheap and you can better deals by coming in the off-season OR going bit further down the esplanade, and choosing another hotel. The Mantra does have its own pool and it is wonderfully heated, with normal deck chairs you would expect at 4 star hotel. However, the pool gets very little natural sunlight, because it of its location between 2 buildings. Overall, the hotel has amazing location, and it is still recommended, despite the shortcomings mentioned. My final note: When we checked in, I was impressed with the level of service provided by the receptionist. She had a very welcome attitude and a wonderful personality.
익익명 사용자I was mostly happy with the resort. There were some things missing like more food options (only two restaurants) and small luxuries like a sauna for example. It’s also hard to rate the staff as you had some incredibly helpful staff and then some real depressing ones that were just rude. The only other thing that was a bit of a shock was that the beaches were just full of dead coral and no sand. I hadn’t been to one of the islands in the Whitsundays so I was surprised to see that. The photos of the resort did not show this so it would have been nice to know so it didn’t lead to disappointment. Some positives though is that the resort was beautifully designed and they offered a lot of free water activities like kayaking for example. The buffet breakfast was also really nice.
TTheobald이것은 머물기에 멋진 장소입니다. 우리는 바다가 보이는 스튜디오 룸을 선택했고 그만한 가치가 있었습니다. 늦게 도착했지만 문앞에 콜스태프에게 연락해서 체크인 과정을 안내해 주었다. 서비스는 전체적으로 친절하고 반응이 좋았습니다. 유일한 작은 단점은 객실이 8일에 한 번만 서비스된다는 것입니다. 그러나 우리가 신선한 수건을 요청했을 때 기꺼이 제공했습니다. 수영장 단지는 아름답습니다. 수영장은 겨울에 약간 추웠지만 스파는 편안했고 사우나를 정말 즐겼습니다. 아침 식사가 포함되어 있으며 복합 단지에 있는 3개의 카페에서 맛있는 음식을 선택할 수 있었습니다.
우리는 돌아올 때까지 기다릴 수 없습니다!