I have only positive things to say about the Victoria Letterario, even after the shock during the check in. Upon arrival for check in, the reception staff told me that my booking was cancelled! I showed them the communication of trip.com 3 days earlier confirming my booking, which their system has not registered. Jorge, the concierge, was very apologetic and offered me the only room available that day which I accepted, while he will get in touch with the intermediary to find out what went wrong. It appears that trip.com and similar platforms purchase the beds in great numbers from a company hotelbeds.com- I went to my room and I came down with my iPad and I and Jorge got in touch with Trip.com via my account. Trip.com replied immediately, confirming my booking and promising that they will get in touch with hotelbeds.com. As it was already 7pm, Trip.com did no manage to get through the staff at hotelbeds. Trip.com advice that if hotelbeds.com did no reply or confirm the booking then I'll have to pay and Trip.com will refund me right away. I was happy with that. I stayed the 2 nights in the hotel, and only the morning of the day I checked out the hotel Victoria Letterario received finally the confirmation of the booking from hotelbeds. Trip.com was every effective in dealing with the issue and I'll use them again and Jorge, at the Victoria Letteriario dealt with the issue very professionally all they way through, so did the manager of the hotel too.
Trieste is a small city, and you can walk from the hotel to the major landmarks in 20 minutes. I loved the decoration of the rooms, the bathroom was spacious and the bed very comfortable. The TV channels were all in Italian but I don't care much about the telly when I travel. I enjoyed the buffet breakfast, it has everything that a good hotel breakfast should have and more, namely its attentive staff. A five stars stay!!!
Palace는 1900년대 초반의 고전적인 건축양식으로 고급스러운 느낌이 들며, 역사적인 예술과 아름다움이 우리를 조식당까지 안내해 주었고, 객실은 현대적이고 편리했으며, 서비스는 최근에 새로워졌습니다. 호텔은 우아한 항구 도시의 역사적 중심지에 위치하고 있으며, 차량 대리 서비스가 매우 유용하며, 도보로 10~15분 거리에 박물관과 최고의 카페 레스토랑이 있습니다.
Siamo stati ospiti per una sola notte al BW Hotel di Gorizia, ma l’esperienza è stata impeccabile sotto ogni punto di vista. La posizione è comoda e facilmente raggiungibile. Il personale della reception è stato fin dal primo momento gentile, sorridente e professionale, pronto a fornire indicazioni sia sull’hotel sia sulla città.
La camera era spaziosa, pulitissima e ben insonorizzata. Letto comodo, biancheria di qualità e un bagno moderno e perfettamente funzionante, con una buona dotazione di cortesia. Apprezzabile anche la presenza del bollitore con caffè e tè a disposizione, un piccolo gesto che fa sentire coccolati.
In sintesi, un soggiorno breve ma molto piacevole, che ci fa considerare questo hotel un ottimo punto di riferimento per eventuali futuri viaggi in zona. Consigliatissimo!
El apartamento esta muy bien ubicado y cuenta con todas las comodidades.
Lo que no nos guató es que al reservar entre los servicios estaba indicado el servicio de guarda equipaje pero no es cierto. Contacté por correo electrónico con el alojamiento y nos dijeron que era un error y que no podian guardar nuestras maletas. Y nos dijeron que podiamos utilizar una app para guardar las maletas en otros comercios al precio de 5€ por equipaje, lo que suponia 15€ el dia de llegada y 15 el del check out. No nos parece una buena solición que por un error de ellos tengamos un sobrecoste de 30€.
Otel konum,temizlik ve hizmet bakımından kesinlikle tavsiye edilecek bir oteldir.
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리뷰 72개
8.1/10
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8.5/10
아주 좋음
리리뷰어I have only positive things to say about the Victoria Letterario, even after the shock during the check in. Upon arrival for check in, the reception staff told me that my booking was cancelled! I showed them the communication of trip.com 3 days earlier confirming my booking, which their system has not registered. Jorge, the concierge, was very apologetic and offered me the only room available that day which I accepted, while he will get in touch with the intermediary to find out what went wrong. It appears that trip.com and similar platforms purchase the beds in great numbers from a company hotelbeds.com- I went to my room and I came down with my iPad and I and Jorge got in touch with Trip.com via my account. Trip.com replied immediately, confirming my booking and promising that they will get in touch with hotelbeds.com. As it was already 7pm, Trip.com did no manage to get through the staff at hotelbeds. Trip.com advice that if hotelbeds.com did no reply or confirm the booking then I'll have to pay and Trip.com will refund me right away. I was happy with that. I stayed the 2 nights in the hotel, and only the morning of the day I checked out the hotel Victoria Letterario received finally the confirmation of the booking from hotelbeds. Trip.com was every effective in dealing with the issue and I'll use them again and Jorge, at the Victoria Letteriario dealt with the issue very professionally all they way through, so did the manager of the hotel too.
Trieste is a small city, and you can walk from the hotel to the major landmarks in 20 minutes. I loved the decoration of the rooms, the bathroom was spacious and the bed very comfortable. The TV channels were all in Italian but I don't care much about the telly when I travel. I enjoyed the buffet breakfast, it has everything that a good hotel breakfast should have and more, namely its attentive staff. A five stars stay!!!
리리뷰어Close to the train station for easy transit.
Room decoration and furniture was dated back to the 60s, and hence not very comfortable.
Allowed luggage storage upon check out.
YYishiluhuasheng이것은 동료를 위해 예약되었으며 피드백은 나와 비슷합니다.
시설 : 시설은 괜찮습니다. 이탈리아 호텔은 그리 새롭지 않습니다.
위생 : 위생은 여전히 깨끗하지만 욕실에는 개미 🐜이 있습니다. 마음에 드는 친구
환경: 환경은 괜찮고 길가에 주차할 수 있으며 프론트 데스크의 아주머니는 이 마을이 꽤 안전하다고 말했습니다.
서비스: 주로 아침 식사가 좋기 때문에 서비스가 매우 좋습니다!
리리뷰어Strategicamente molto buona essendo in centro
Qualcosina si potrebbe migliorare magari inserendo un materasso matrimoniale in lattice invece di due singoli a molle. Il parcheggio è un po’ problematico