작성일: 2025년 7월 14일
리뷰어
We stayed here for our wedding night, and while parts of the property are well thought out, the overall experience didn’t meet expectations for the price and rating.
Positives first: the hotel is beautiful and tastefully designed. The spa is a highlight—well kept and run by a warm, professional attendant. The saltwater pool is nicely maintained and a thoughtful touch.
However, service overall lacked consistency and polish. A number of small missteps throughout our stay accumulated into an experience that didn’t meet 5-star standards.
At the pool—during a heatwave—we couldn't get service for nearly 2 hours. No one was staffing the bar, though it was stocked and locked with a tick chain—odd, especially since there’s an honesty bar inside. I tried calling reception, bar, room service—no one picked up. It felt like I was filling in for missing staff. Eventually someone came and we could finally order drinks.
At breakfast, I had a frustrating exchange. I asked for sliced bread or a knife to slice the rolls, and the server replied defensively, saying I should slice the bread at my table and return to toast it—but I only had a butter knife…
Breakfast overall didn’t meet expectations. Ingredients were good, but offerings were limited. One morning, there were no eggs at all on the buffet. Hot items were available on request (for sustainability), but with just one staff member, service was slow and inaccurate. Waiting 15 min for coffee or wrong egg orders isn’t aligned with luxury standards. By contrast, breakfast at Solar de Vilar Seco—where we stayed just before—was luxurious and abundant, with premium cheeses, international options, and stunning variety. Chef Gilbert deserves praise.
Our room was fine by 5-star basics but felt small and underwhelming for the price and the setting (a former royal manor). Again comparing with Solar de Vilar Seco: rooms there were bigger, airier, and restored with original 18th-century details, creating a far more luxurious feel.
There were also some odd quirks. Guests have to ring a bell and explain themselves multiple times—even to re-enter from the garden or spa. I get the intent is security, but the execution felt intrusive and didn’t match the relaxed vibe expected in a place like this.
The service tone, while not rude, felt more guarded than warm. Staff rarely smiled, and basic interactions—from front desk to breakfast to housekeeping—lacked the ease and attentiveness that define luxury hospitality. Service should anticipate needs, not react to them—and here it often felt reactive and flat.
Finally, a personal note: we mentioned this was our wedding night on our booking, a detail many hotels mark with a small gesture. I’ve had handwritten notes, a treat, a spa perk, even upgrades—all of which make a guest feel seen. In this case, nothing. I mentioned it again at check-in—it was brushed off. This isn’t about freebies; it’s about feeling that the hotel values your special moment. That was completely missing.
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1박당 요금 최저가:EUR253
작성일: 2026년 4월 6일
리뷰어
Very nice property, location & staff
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1박당 요금 최저가:EUR1,433
작성일: 2026년 4월 16일
Torv1k
📍Location: Absolutely breathtaking! The guest house is perched high on a hill with a fantastic panoramic view of the Douro Valley vineyards. It’s a local winery where you can take romantic walks directly among the vines. Access is best by car (free parking is available). While there’s no on-site restaurant, several towns with dining options are just a 5-10 minute drive away.
🛋️ Rooms: We stayed in one of the two separate cabins, which feature full floor-to-ceiling glass walls. The view of the vineyard directly from the bed is unforgettable! Though the room felt slightly smaller than in the photos, it was modern and cozy. The main building has a beautiful, authentic lobby, a swimming pool, and they are currently adding a sauna and jacuzzi.
🍛 Food: The breakfast is a highlight! It’s much more than a standard continental breakfast: everything is fresh and local, including delicious oranges, olive oil, and honey produced right on the farm. They even timed the cooking to our arrival to ensure everything was fresh. For the evening, you can order snacks until 6:00 PM. We also highly recommend the wine tasting in the lobby: it’s €20-25 for 4-5 wines (we loved the red, white, and rosé), and you can add a generous cold cut platter for an additional €25.
🛌🏻 Service: The staff is incredibly flexible and kind. Sylvia, who handled our check-in and the tasting, was professional and informative. Even the lady preparing breakfast (who spoke only Portuguese) was remarkably sweet and attentive. We also received some home made complimentary Port wine! You can also buy their premium products to take home: wines are around €12, olive oil is €6, and their honey is similarly well-priced. Truly one of our best stays ever with fantastic value for money!
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1박당 요금 최저가:EUR84
작성일: 2025년 9월 14일
리뷰어
휴식을 취하고 싶다면 놀라운 위치. 당신은 Douro Valleys의 평화롭고 조용하며 놀라운 전망에 둘러싸여 있습니다. 수영장 지역은 따뜻하고 화창한 날에 훌륭하며 우리는 덩굴과 사과 나무 사이의 속성을 걷는 것을 즐겼습니다 (소녀들은 과일을 직접 집은 후 과일을 맛보는 것이 믿을 수 없다는 것을 알았습니다). 아침 식사는 괜찮습니다 (커피는 특히 좋았습니다). 비록 더 넓은 제안을 권장하지만 (예를 들어 유당이없는 선택은 없었습니다). 전반적으로 매우 좋은 경험이었고 행복하게 돌아갈 것입니다.
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1박당 요금 최저가:EUR98
작성일: 2024년 11월 19일
CaGirl우리는 이 호텔에서 3박을 했고 우리의 체류를 매우 즐겼습니다. 리셉션의 사람들은 매우 친절했고 우리 방은 깨끗하고 편안했고 공원의 전망을 가지고 있었습니다. 호텔 바도 정말 좋았습니다. 최고의 아이리쉬 커피를 마셨습니다! 우리는 저녁 식사를 위해 레스토랑에서 식사를 하지 않았지만 매일 아침 그곳에서 아침을 먹었고 매우 좋은 품목을 선택했습니다. 호텔은 도시의 훌륭한 위치에 있으며 Viseu도 매우 멋진 도시입니다.
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1박당 요금 최저가:EUR71
작성일: 2024년 7월 19일
리뷰어
Beatiful house with nice comfortable rooms, a super nice living room for spending the evening . Good breakfast and a nice, clean pool. Big garden with grapes and olive trees, kiwi and qrapes on top of the parking lot. Enough parking space. Definitely worth a visit during your douro valley tour. Some nice restaurants to visit in the small towns nearby. Tasty wine from own production and very friendly owners
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1박당 요금 최저가:EUR76
작성일: 2020년 2월 7일
Grace Grace호텔은 자신의 포도원에 위치한 아름답습니다. 자신의 와인 투어와 와인 시음에도 참여할 수 있습니다. 레스토랑에서의 아침과 저녁은 높은 수준입니다. 아침 식사는 가격에 포함되어 있으며 저녁 식사는 비싸지 않습니다. 6 인 그룹은 와인 페어링 메뉴를 주문했고 거의 만석이었습니다. 우리 둘은 큰 와인 통에 살았는데 재미 있었지만 조금 작았는데 (특히 다른 사람들의 방이 대조 된 모습을 본 후) 호텔 건물로 돌아 가기 위해 짧은 산책이 있었기 때문에 그렇지 않다면 어린이나 노인에게 추천합니다.
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1박당 요금 최저가:EUR262
작성일: 2025년 4월 20일
리뷰어
Vista fantástica sobre o Douro.
Faltam coisas para fazer no hotel. Precisava de ter uma piscina interior.
Excelente pequeno almoço.
O jantar muito caro para o que se come. É bom, mas não o suficiente para o preço.
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1박당 요금 최저가:EUR148
작성일: 2025년 8월 21일
리뷰어
우리는 호텔을 좋아합니다. 새롭지는 않지만 시설은 좋고 수영장 지역은 매우 쾌적하며 전망은 단순히 놀랍습니다.
직원들은 매우 친절하고 편안하고 세심합니다.
우리는 아침 식사가 포함되어 있었고 꽤 있습니다.
봄 (동음이의)
우리는 마침내 머무는 동안 저녁을 먹었고 즐거운 경험이었습니다.
보고 돌아올 가치가 있습니다.
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1박당 요금 최저가:EUR97
작성일: 2025년 10월 22일
리뷰어
Lovely hotel and very nice welcome. Old style but very special. Dinner was a little disappointing but breakfast was excellent. We recommend to stay here as it has a very special atmosphere and is worth the experience. Beautiful lands and gardens also to be seen and walked
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1박당 요금 최저가:EUR134