주차장 시설을 갖춘 노르웨이 오슬로 카운티 호텔

For our stay, we booked a studio apartment at The Sweet. The room was lovely and kitchenette was well-equipped. We were able to cook meals there over the days of Christmas when most restaurants and shops were closed. The location is a little outside of the center- nice and quiet but easy to access public transit. My biggest issue with this hotel was that communication was very… odd. As the booking notes, I called the hotel in advance to schedule my check-in. When my call was answered, I told them who I was and that I was calling to schedule my check in (for a time when the booking said check in is available). I was told no one would be at reception at that time (3pm on Dec 23) and they would text me instructions for how to check myself in. Then she confirmed my phone number and asked for my email address, but when I started to give it, she said, “oh, that’s ok. We can’t use email anyway”. Odd. Before getting off the phone, I had her confirm that I would receive a text the next day with instructions to check in. Our train arrived around 2pm in Oslo and we still hadn’t received a text, so we waited at the train station thinking perhaps they would send the text right at 3pm since that was the time I had requested. At 3, I still hadn’t received anything, so we called the hotel again. A different employee answered from the one I had spoken to the day before. I gave my name and explained that I was calling because I had scheduled check in the day before but hadn’t received the information to check in. The employee asked where I was and told me that there were people staffing reception to help us check in, which I thought was odd because the previous employee told me no one would be there. When we got to the hotel, we rang the bell and got into the building, but reception is apparently in the basement- there is only a very tiny sign that says this- so we missed it and I called them again. A man came up with our keys and got us set to go. We got into our room and it was lovely! About 5 hours later, I got a call from Trip saying that the hotel is trying to contact me because they are wondering why I hadn’t checked in and they don’t have a way to get in touch with me. I was sitting in the hotel room when I got this call. I told the Trip representative that I was checked in and it was fine for her to give my phone and email to the hotel. I know the communication elements have taken up a huge portion of my review and I know they are not the end of the world, but I want to share them because I believe it would be quite simple to avoid situations like this in the future and make the guest experience that much more pleasant at The Sweet. We greatly enjoyed our stay at the hotel overall and thoroughly enjoyed exploring Oslo!

The location was excellent....close to downtown plus there was an interesting restaurant area behind the hotel that bordered the Akerselva (?) River. However, many of these restaurants were large and did not appeal to me for this reason (see below). It was also an easy walk to Oslo Central Station. The hotel itself was appealing - with a nicely decorated lobby. I was disappointed with the service from the Front Desk staff, who were busy with ”reception related” tasks and had little time to discuss areas of interest in the City. Often there was no one at the front desk. Also, the bar/restaurant attached to the hotel did not open until the evening, and while there were restaurants close by, many of these were large open spaces and not ”warm”

No regrets choosing this hotel for stockholm. The view right outside the hotel is breathtaking! We were greeted by this spectacular scenery every morning. Wished we could stay more days here. My family room was huge and comfortable. Breakfast was good. All in all, my family had a good time here. One thing to take note, it would be so more easier if you drive as the hotel is located uphill. Though the metro is just nearby, it is going to be difficult i.with a luggage.

호텔 위치가 교통이 정말 편리하고 중앙역에서 아주 가까워요. 조식도 맛있고 종류도 다양하지만 서양식이에요. 객실은 깨끗하고 좋았어요. 직원분들도 친절하고 서비스 정신이 투철해서 만족스러웠습니다.

화려한 색상의 체인 호텔로, 중앙 기차역에서 도보 5분 거리에 있어 기차 환승이 매우 편리했습니다. 호텔 조식은 연어와 노르웨이산 브라운 치즈가 무제한으로 제공되는 등 훌륭했습니다. 전반적인 서비스도 매우 좋았습니다. 단점이라면 객실이 다소 작고 편의시설이 기본적인 수준이라는 점입니다. 유럽인과 미국인 투숙객이 꽤 많았습니다. 전반적으로 매우 만족스러운 숙박이었습니다.

우선, 저와 아기가 짐을 3개나 가져갔는데, 리셉션 직원이 전혀 도와주고 싶어하지 않는 것 같았습니다. 체크아웃을 했을 때, 매우 친절하고 열정적인 리셉셔니스트를 만났습니다. 호텔의 입지가 좋고, 비용 효율성이 높습니다. 이 가격은 일본에서 사는 것보다 훨씬 편안해요.

숙박하기에 완벽한 호텔이었어요. 직원들도 정말 친절하고 도움이 많았어요. 체크아웃 후 야간 버스를 타야 했는데, 직원들이 친절하게 헬스장 샤워실도 이용할 수 있게 해줘서 정말 기뻤어요. 덕분에 활력을 되찾을 수 있어서 정말 좋았어요. 직원들이 집처럼 편안하게 지낼 수 있도록 배려해 주셔서 정말 즐거웠어요. 조식도 훌륭했고, 무료 저녁 식사도 매일 다른 메뉴로 나와서 좋았어요. 오후에는 간단한 간식과 커피를 즐길 수 있는 피카(Fika) 시간도 마련되어 있었어요. 모든 고객을 위한 서비스와 헌신에 감탄했습니다.

The room is way much smaller than I expect unless you don't have many baggage. However, the room is clean and water flow comes from the faucet and hand shower are quite strong and warm. The room is super quite and the there are a variety of food and diversify drink and coffee for breakfast you can select. The hotel location is near downtown of Oslo for 3 mins walk. It's so convenient to buy everything you want in Oslo.

Great hotel with good transport links (I think you have the metro, tram and bus all within 10 min walk) but it is worth mentioning that this is slightly out of the centre so it takes about 30 minutes to get in. For business travellers with offices around I guess that dosent matter but for tourists it might be slightly time consuming although the Ruter zone 1 transport pass does cover this so more on time rather than cost for transport here. Breakfast was splendid and I really enjoyed the spread and quality which I think is even better than other 5 star hotels I’ve stayed in Oslo and other parts of EU. Staff in breakfast was great, although reception staff was not the friendliest per se - professional though just not as friendly. I put a DND on my room door twice but both times housekeeping still came to clean my room so I’m not really sure if the signs mean anything. Amenities though was horrendous - nothing except poor quality towels and soap which were a let down. Overall good hotel but definitely more things could be done to achieve the maximum potential.

방은 깨끗하고, 작은 울타리가 있고, 크고 넓은 욕실이 있습니다. 내가 생각했던 것보다 훨씬 좋아. 체크인 절차 . 체크인 카운터에 전화가 있습니다. REC 버튼을 누른 후 직원에게 이름과 BOOK 코드를 알려주십시오. 직원이 신용카드로 보증금을 결제하라고 요청할 것입니다. 카드를 스와이프 머신에 삽입하세요. 입금 완료 후 직원이 직접 키 카드를 만들어 드립니다. 상자에 카드키를 담아 카드키 제작기에 넣으세요. 완료되면 직원이 객실번호를 알려드립니다. 프로세스를 확인하세요. 키 카드를 받아 체크아웃 박스에 넣으세요. 결제가 끝나면 주인에게 전화해서 키 카드가 놓여 있다고 방 번호로 알려주세요.