The restaurant's service and quality are pretty bad. I was sitting in the restaurant for more than 5 minutes without any service during dinner time. About at least 30% of cousins are either empty or nearly empty. Based on the 5-star hotel, it is very poor service and quality.
Everything is decent at a budget friendly hotel, amenities were good and receptionists were prompt at every service requested but only concern is rooms are stinky due to no air flow and need to be on Air conditioner all the time to get rid of smell
Stanza spaziosa e ottima pulizia, interni e infissi della stanza non nuovi, servirebbe qualche piccola ristrutturazione. Nel complesso però buono, ci siamo trovati bene.
It was a suite room with kitchen, living and dining. It was clean and well maintained. I only stayed for one night and didn’t have much time in the hotel other than sleep. It was a little expensive for that though. I think it would be more suited for people who stay there for weeks together.
The front office team provided with excellent room with view of lake, team welcome was amaxing.
The housekeeping team was helpful in attending to any needs and so was IRD team.
Rooms have been renovated it seems as co pared to previous stay, overall very good stay
Price is too high, it is a normal hotel, for short stay is ok. Location is good.
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리뷰 49개
7.9/10
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8.9/10
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PPANCHAL탁월한 환대와 맛있는 요리!
우리가 도착한 순간부터 이 호텔의 환대는 예외적이었습니다. 직원들은 우리를 환영하고 편안하게 느끼도록 계속해서 노력했으며 항상 따뜻한 미소와 진정한 보살핌으로 우리를 맞이했습니다. 리셉션, 하우스 키핑 또는 레스토랑에서 모든 상호 작용은 높은 수준의 전문성과 친절을 반영했습니다.
의심의 여지없이 우리 체재의 하이라이트는 음식이었다. 각 식사는 요리의 즐거움 – 아름답게 표현되었으며, 풍미가 가득하며, 가장 신선한 재료를 사용하여 신중하게 준비되었습니다. 호화로운 아침 식사, 정통 현지 요리, 관대 한 디저트 등 모든 물기가 기억에 남습니다.
서비스와 음식이 완벽하게 균형을 이루는 곳은 드물지만 이 호텔은 둘 다 정말 탁월합니다. 우리는 가득 찬 마음과 더 가득 찬 배를 가지고 떠났습니다. 진정한 환대와 최고 수준의 요리로 애지중지하려는 사람에게 적극 권장됩니다.
SSultan AMSThe overall experience was surprisingly great. I previously stayed at the Lalit in New Delhi, and I was not impressed with their service. But this is the first time, I am staying at Leela.
The rooms were big, and the service was top-notch right from the entrance all the way to the room.
Special thanks to Hussain, the main door *** who always with his welcoming smile, Namal and Tulika the receptionist who were very welcoming with their ittar and guidance, Dorothy the waitress who made sure we were well taken care of with a smile and finally Rumanika the room cleaner who cleaned our room especially well and ensured every part of the room is cleaned thoroughly during our stay. Lots of names to mention but I managed to remember only a few of these names. I know this is a new hotel and I believe they will continue to keep this service, cleanliness, and hospitality. Thanks again for the wonderful stay at your hotel and we were very happy with our stay.
VVinoth SelvinHad a wonderful stay at [Hotel Name]! The rooms were clean and comfortable, the staff was extremely welcoming, and the service was top-notch. Great food and a relaxing atmosphere made the experience even better. Highly recommend!
陳陳賢文The restaurant's service and quality are pretty bad. I was sitting in the restaurant for more than 5 minutes without any service during dinner time. About at least 30% of cousins are either empty or nearly empty. Based on the 5-star hotel, it is very poor service and quality.
NNeesha VisvirnathanAll good except there was no pick up arrange upon arrival after being communicating several times with reservation. Rugved from Front Office was handle it well. The F&B staff awesome
CCCM01233뛰어난 서비스를 제공하는 멋진 호텔. 주요 궁전 건물은 놀랍고 역사적입니다. 숙박에는 무료 투어, 요가, 전통 콘서트 및 애프터눈 티가 포함됩니다. 저녁 식사는 비싸지 만 매우 좋았고 외부에서 음식을 주문할 수 없었습니다. 그러나 특별한 대접으로 나는 기꺼이 지불했고 음식은 훌륭했습니다. 수상 경력에 빛나는 음식.
환대는 훌륭했고 모든 직원은 도움을 주기 위해 나섰습니다. 아침 식사에는 라이브 음악이 있었고 샴페인 아침 식사도 제공했습니다. 무료 말과 마차 도착은 큰 놀라움을 더했습니다.
여기에 머무르는 것이 좋습니다. 나는 인도 전역의 몇 개의 다른 Taj 호텔에 머물 수 있을 만큼 충분히 운이 좋았고 이것은 지금까지 내가 경험한 것 중 최고였습니다. 나는 떠나고 싶지 않았다!
리리뷰어FEEDBACK FOR BOTH HOTEL AND TRIP.COM. Overall hotel stay was very good. However, hotel employee during checkout was inexperienced and was not trained by hotel. Also trip.com has NOT did NOT educate and communicate to the hotel that Trip.com is a legitimate online company, and when trip.com sends a prepaid reservation, customer HAS FULLY PAID FOR STAY. This lack of communication by trip.com and incomplete training by hotel management, left a BIG GAP in employee delaying checkout. Hotel employee never heard of Trip.com and was in a dilemma whether to charge me again in spite of stay being paid in full. This caused me excessive delay, and spoiled the entire stay experience. Hotel in all other aspects was excellent and world class.
리리뷰어체크인은 훌륭하고 빠르고 효율적이었습니다.
방은 깨끗했지만 방 냉장고는 춥지도 않았고 차가운 음료도 마실 수 없었습니다.
아침 식사는 인도 음식의 80%였습니다. 아마도 국제 손님이 아닌 현지 또는 인도 손님을 위해 제공되었으므로 주로 토스트, 과일 및 계란이있었습니다.
서비스 직원은 주문을 잊어 버리는 경향이 있으므로 반복하거나 몇 번 말해야 합니다.
그것을 개선 할 수 있었다
리셉션 직원이 도움이되었습니다