Nginep disini 3 malam. Ga expect yang gimana gimana awalnya, eh ternyata kamarnya bersiiih banget, kebersihan nya good banget. Makanan dan minuman nya juga masih terjangkau. Pokoknya ga kecewa.. Malah diluar expektasi bisa se good itu kamar nya.
Fasilitas, pelayanan, kebersihan nya sangat terjaga.
Will avoid this hotel in future visits to this town.
Too much a walk to downtown with poor sidewalks and crossings.
Front desk denied my third night (prepaid breakfast/room) to be used on second night as had to leave early. Emphasize 'prepaid'. Completed review form in the room, Front desk manager emailed with apologies. The front desk lady should either be fired or went thru further customer service training and courtesy.
Room circuit breaker tripped burning phone charger, and the outlet extender. Electrician came quickly tho to reset breakers.
Room was very basic yet so called 'superior' room.
Four Points Sheraton Hotel, the best view in Pontianak😍❤️Beautiful Swimming pool🫶Food delicious😋Room So beautiful❤️Thank you So much For Irfan Manager and Hotel Manager🙏
위치가 약간 떨어져 있습니다. 객실 시설이 매우 낡았습니다. 일회용 슬리퍼가 모두 통과되었습니다. 프론트 데스크에 서비스를 변경하도록 요청할 수 있습니다. 아침 식사도 좋습니다. 간단한 뷔페는 숙박을 선택할 수 있습니다. 보증금이 필요합니다. 소개에 쓰여지지 않았습니다.
The hotel is great, everything looks perfect. What impressed me the most is the springbed and pillow! It’s really a great quality to support rest quality as well.
Lighting should need to improve. A bit dark with only desk lamp and headboard light.
Towel, bedsheets need to replace....look worn off and not white anymore.
Others is good we are repeating guest
디럭스룸을 예약했는데 정말 작았어요. 설명에는 26m² 정도라고 되어 있는데, 욕실이 그 공간을 대부분 차지하는 것 같아요. 26m²가 아니라서 그런 것 같아요. 방은 너무 작고 답답했어요. 에어컨은 시원하다기보다는 시끄러운 환풍기 소리 같았어요. 수영장은 리노베이션 공사로 인해 폐쇄되었는데, 예약 노트에는 언급이 안 되어 있었어요.
그래도 직원들은 친절했어요.
Be careful! if you don't want to listen to a night club daily until 2am, feel the base vibrations through the walls and bed (earplugs don't help), smell the strong ciragettes aroma, listen to the elevator tune in the lobby as the are no sound insulation what so ever. Listen to the street noise.
Better avoid staying in this hotel.
Cleanliness were OK for an Indonesian establishment.
P.S.
When checked in, we were placed into a tiny room without windows on the 3rd floor.
As I've seen from other travellers, it could be tactics used to upsell for a more expensive room.
We had specifically selected a non smoking and quiet room while booking.
The room STANK of ciragettes! And loud music could be heard after 8pm, so the reception gave a different room quickly, only mentioning it should be a paid for upgrade.