무료 와이파이 시설을 갖춘 미국 캔자스 호텔

좋은 호텔, 관리는 도움이되었습니다. 우리가 1 층에 있었을 때 Andover 우리 방이 깨졌습니다.

호텔은 도시에 있으며 객실은 비교적 새롭고 깨끗하며 아침 식사는 나쁘지 않습니다.

I stayed here for two nights during the World Cup weekend and paid about $366. Unfortunately, I don’t feel the stay was worth the price. When we arrived, the room key cards weren’t working, so hotel staff had to escort us upstairs and manually let us into our room after we had already carried all of our luggage. That was a frustrating way to start our stay. The elevators were also malfunctioning. Each time we needed to use one, we had to call the front desk so an employee could operate it remotely. Having both the key card system and the elevators not functioning properly is a major inconvenience, especially for a hotel charging premium rates during a busy event. What disappointed me the most was the way my concerns were handled. I asked whether the hotel would consider some form of compensation for the significant inconvenience. Instead of showing any empathy or offering a solution, I was essentially told that if I wanted my money back, I could leave. As someone who had driven 16 hours from out of town, that wasn’t a realistic option. I later contacted Trip.com to express my concerns, and the overall experience left me feeling that customer service was lacking when guests raised legitimate issues. The room itself was acceptable, but the combination of the broken key card system, unreliable elevators, and dismissive customer service made this a disappointing stay. I would not choose to stay here again.

Room was clean, comfortable and very warm. Breakfast was good. Staffs were helpful. Overall I liked my stay there.

좋은 크기의 방이었으며 매우 편리한 위치에있었습니다.

깨끗하고 전혀 비싸지 않아 이 지역에서 최고 중 하나인 것 같아요

내가 머물렀던 최고의 호텔 중 하나. 방은 깨끗했고 직원들은 매우 친절했습니다. 우리는 아침 식사에 늦게 나타났습니다(우리 잘못). 그리고 직원들은 계속해서 나아갔습니다.

머물기에 너무 아름다운 곳. 위치도 마음에 들었습니다. 우리는 마야 방에 머물렀다. 나는 그것에 관한 모든 것을 좋아했습니다. o 내 물건을 바꿀 수 있다면 방에 조금 더 공간이 될 것입니다. 우리는 우리가 각각 주위에서 많이 춤을 추고 있었고 짐을 놓기 위해 거의 움직일 수 없다는 것을 알았습니다. 그래서 그 부분은 그 측면에서 공간이 부족하여 나를 조금 당황하게 만들었습니다. 그렇지 않으면 전혀 불만이 없습니다. 매우 깨끗했고 침대와 베개는 구름 위에서 자는 것과 같았습니다. 그것을 아주 좋아했습니다. 너무 편안하고 아늑했습니다. 그들이 좋은 아침 아침 식사와 함께 룸 서비스를 제공하는 방법을 좋아했습니다. 숙박은 낭만적이었고 전반적으로 즐거운 시간을 보냈고 확실히 다시 머물 것입니다. 나는 우리가 또 다른 기념일을 위해 돌아올 것이라고 확신합니다. 우리는 25주년을 축하하기 위해 여기에 있었고 완벽했습니다! 직원들은 수용적이고 친절하며 샤토는 놀랍습니다. 자쿠지가 있는 재미있는 다른 테마의 방을 찾는 다른 사람들에게도 적극 추천합니다. 그들이 제공하는 많은 TV 채널도 있습니다. 모든 것에 감사합니다!

The hotel was clean and staff were friendly.  However, there was nothing but ice as far as amenities go.  The snack station was there, but there was nothing in it to buy.  There were no vending machines.  The included breakfast was a few prepackaged muffins and nutrigrain bars, coffee and juice.   I have attached pictures of the room.  Door frames were completely broken.  Door would hardly open or shut.  The toilet seat was broken, the exhaust fan was hanging from the ceiling in the bathroom, and the smoke detector was hanging by the wires.  The shower would not turn off if you tried to take a bath, and the plug did not work to keep the water in the tub when attempting to take a bath. Most of these issues are routine maintenance items.  For $87.14, I would at least except a well maintained hotel room.  Room 118 was not that room. Thank you for the opportunity to submit a review.