I came to the wrong hotel after landing, being my first time. I met the staff who made it clear that I had mistake but I was still at vista homes. After short deliberation they have me a room worth more than the basic room I had booked and I cannot be thankful enough.
Very patient and very kind people. Any time I am in Kigali I am never going anywhere else
내 방은 머무는 동안 진공 청소기로 청소되지 않았고 일부 세면 도구가 누락되었습니다. 치과 키트와 같은 품목을 위해 리셉션에 반복적으로 연락해야했습니다.
아침 식사없이 예약하고 나중에 호텔에서 지불했지만 식사 중에 서비스 제공 업체에서 지불이 유효하다는 것을 알려주었습니다. 특히 리셉션 직원이 서비스를 제공하는 사람들과 조정하지 않는 것처럼 보였기 때문에 이것은 매우 화가 났고 부끄러웠습니다.
아침을 먹고 돈을 내지 않습니까? ? ? 정말 😒처럼
우리 방에는 야외 발코니가 있습니다. 친구의 방에는 거실이있는 발코니가 없지만 일반 표준 방보다 훨씬 편안합니다. 호텔 프런트 데스크는 매우 열성적입니다. 국립 공원에가는 운전자를 예약하는 데 도움이되었습니다. 이메일로 픽업 서비스도 매우 좋습니다. 아침 뷔페는 매우 풍부했고 저녁 식사로 구운 돼지 갈비를 주문했는데 꽤 맛있었습니다. 연고의 파리는 호텔로 돌아 오는 여행을 예약 한 후 운전자가 60 개의 나이프를 요청했고 프론트 데스크는 35 개의 나이프를 요구했다고 말했습니다.
Rwanda is home to five Top 300 luxury hotels, out of these five stars hotels 2 are Top 50 Luxury resorts located outside Kigali. Kigali Marriott along with the other two 5 star hotels in Kigali edged their way into the very exclusive Top 300 hotels Global list. Despite not having the most expensive franchise brand they earned it by the genuine attentive friendliness of the employees (quality + quantity), the street where the hotel is located is beautiful and meticulously clean, safe to walk at anytime. The food at all hotel restaurants is very appetizing even if you are thinspo. The water pressure and quality is perfect both in Shower and Tub, the curtains, linen, robes, and towels are very clean. In Kigali Marriott you feel the permanent undetected presence of a Great person a guardian angel...Whose priority is to keep everything perfect ...this always a good sign of Great Luxury Hotel 👍
If you are fortunate to afford Living in Kigali Marriott while in Rwanda 🇷🇼, do it...You will be welcomed by smiling Anna or of her equallybattentive peers at reception every morning!... If you want anything...anything at all..feel free to ask the conceirge desk and they will eagerly make it happen! The food is tasty as I mentioned this already... I have no photos of unengaged food... Good food triggers impulsive outbursts 😊
I absolutely loved my stay here! The staff was incredibly welcoming and attentive, making me feel at home instantly, good breakfast thanks to the chef, the location is perfect and i love the view from the hotel looking towards the golf course.
PPerma FortunaRwanda is home to five Top 300 luxury hotels, out of these five stars hotels 2 are Top 50 Luxury resorts located outside Kigali. Kigali Marriott along with the other two 5 star hotels in Kigali edged their way into the very exclusive Top 300 hotels Global list. Despite not having the most expensive franchise brand they earned it by the genuine attentive friendliness of the employees (quality + quantity), the street where the hotel is located is beautiful and meticulously clean, safe to walk at anytime. The food at all hotel restaurants is very appetizing even if you are thinspo. The water pressure and quality is perfect both in Shower and Tub, the curtains, linen, robes, and towels are very clean. In Kigali Marriott you feel the permanent undetected presence of a Great person a guardian angel...Whose priority is to keep everything perfect ...this always a good sign of Great Luxury Hotel 👍
If you are fortunate to afford Living in Kigali Marriott while in Rwanda 🇷🇼, do it...You will be welcomed by smiling Anna or of her equallybattentive peers at reception every morning!... If you want anything...anything at all..feel free to ask the conceirge desk and they will eagerly make it happen! The food is tasty as I mentioned this already... I have no photos of unengaged food... Good food triggers impulsive outbursts 😊
GGlean-HillThe staff here work very hard and maintain the standard for this property. It was clean and friendly staff. The only problem is the owner/manager of this place. It was fully booked and was offered another accommodation for the first night and then taken back to the original plan compliment from the owner which was appreciated but not appreciate that the inconvenience wasn't our fault as we are just guests. I will put it down to you having a stressful day.
Speaking with other guests they didn't get what they requested eg a balcony. People book for the amenities and it ruins it when the standards are not met. The location is completely different, the washing machine is broken, breakfast is very basic you are lucky to get an omelette. There are no choices or care if you cannot eat certain foods. The WiFi goes as far as the living room and will not reach the rooms so you need to stay in the living room. The air conditioning is not working but there are fans to help if you are too hot. This location has a few shops but the location that shows I wanted to be near the gym which was within walking distance to the property. There are restaurants and a butcher close by so you can cook yourself something to eat.
리리뷰어I came to the wrong hotel after landing, being my first time. I met the staff who made it clear that I had mistake but I was still at vista homes. After short deliberation they have me a room worth more than the basic room I had booked and I cannot be thankful enough.
Very patient and very kind people. Any time I am in Kigali I am never going anywhere else
리리뷰어Negative points
• Although I booked a twin room, they told there were none available. The first room they showed me on the second floor was extremely noisy due to loud music and vibrations from the restaurant and event space. The next room they offered faced the road, but the wall was not soundproof and the outside noise was very disturbing.
• When I tried to speak with the manager, there was no manager available on Sundays. If the manager is off, there should be someone acting on their behalf.
• The restaurant had many flies. There were both soft-boiled and hard-boiled eggs, but even the “hard-boiled” ones were half-cooked inside. When I asked for a properly hard-boiled egg, one of the kitchen staff gave me an unpleasant look, and even after asking, the egg was still undercooked (photo). The male kitchen staff were unfriendly, and it was impossible to order any egg dishes comfortably.
• The corridor lights turn off automatically, making it pitch dark and creepy.
Positive points
• Comfortable bed, welcome drink
RRobert Gwee WalkerI had such a wonderful stay at the hotel! 😊 It’s super clean and in a perfect location. The only little downside was that breakfast isn’t included for standard rooms over $100. Other than that, I absolutely loved it!
The restaurant and bar deserves ✨ ✨ ✨ ✨ ✨
리리뷰어우리 방에는 야외 발코니가 있습니다. 친구의 방에는 거실이있는 발코니가 없지만 일반 표준 방보다 훨씬 편안합니다. 호텔 프런트 데스크는 매우 열성적입니다. 국립 공원에가는 운전자를 예약하는 데 도움이되었습니다. 이메일로 픽업 서비스도 매우 좋습니다. 아침 뷔페는 매우 풍부했고 저녁 식사로 구운 돼지 갈비를 주문했는데 꽤 맛있었습니다. 연고의 파리는 호텔로 돌아 오는 여행을 예약 한 후 운전자가 60 개의 나이프를 요청했고 프론트 데스크는 35 개의 나이프를 요구했다고 말했습니다.
MMemory HallFinding nice hotels is luck and effort recognizing an excellent hotel an IQ test. Trip.com Group helped me find this place.
Highly recommended