무료 와이파이 시설을 갖춘 영국 랭커셔 호텔

Great hotel, comfortable and clean.

We stayed over for a night - late check in and out. The staff were very attentive and accommodating. We have 2 children, a 4 years old and a 5 months old. We arrived quite late and so were the last table in the restaurant for dinner as well as the last to join the breakfast. However, the staff made sure we have all we needed and tried their best to help us. Impressive service and a pleasant stay. We will definitely come back to this hotel in the next visit to Lancaster.

Lovely clean hotel, stayed for one night, the member of staff who checked me in was lovely, even though had issues with trip.com. Would recommend and stay again

We had two rooms booked. 1 room was with elederly parents! The room given was a fair walk and was quite far from the reception area with no assistance only verbal directions. It would've been nice to have had some assistance from staff. When we got to the room the sink plughole was blocked so I rang reception to get it fixed, didn't happen! Questioned reception duty staff and he lied and he said he had it fixed by maintenance when no one even came to look at it! This isn't the service we expected from ‘Mercure’ standard. Leaning over the bath to brush our teeth and everytime we needed to wash our hands after using the toilet we had to use the bathtub. Not sure I read anywhere but to use the swimming facilities the adults have to pay £10 fee. Other than that the hotel is near local shops/motorway as well.

The staff in the hotel are the best I’ve ever come across . I’ve stayed in a lot of hotels in the uk and the staff aren’t very better than any other I’ve been in . Please open one in Sheffield then we can ditch leonardos. Nice touch with the duck and pack of biscuits

아늑한 작은 여관, 시골 시골 위치의 멋진 분위기. 음식은 매우 좋았고 직원들은 친절했고 방은 깨끗했습니다. 더 이상 아무것도 요구할 수 없습니다!

I booked this place over the Easter weekend, purely based on the fact it was two thirds cheaper than the chain hotels which were nearby. The hotel is located a 2 minute walk away from Blackpool Pleasure Beach. It is also a 1 minute walk away from the nearest Wetherspoons pub, South Pier & Sandcastle Leisure Centre...along with some nice local cafes, (Rendezvous), and cheaper end shops, sticks of rock were nearly half the price this end of the seafront. My expectations were low for this hotel, I've stayed in the area before and knew I wasn't booking 5 star. I was pleasantly surprised. We were met at the door promptly and greeted. What I first noticed was the electronic security lock on the door and on all rooms. The entrance was spotless and there were no funny smells of damp etc. The hotel was warm from top to bottom. We visited during storm Dave...so that leads on to our room. I booked a family room with 1 double and 2 single beds. We were given a double and a bunk bed, this wasn't a massive issue as my 2 children, who were older, agreed to make the best of what we had. I never complained as we were only here for 2 days. We had 2 separate rooms that were both en-suite with a toilet, sink and shower. They were fully stocked with toilet rolls, body wash/shampoo and hand wash, which was a nice touch. The beds were clean, the covers/pillows were basic, but again clean. The double bed was super comfortable,, the bunk beds were a good size, but probably could have done with an extra couple of pillows. All the heaters worked a treat and we were never cold for a minute, in fact the rooms heated nicely. We had tea, coffee & water in the room for our use too! There wasn't a view from the windows, but who cared, we were there for the rides, amusements and shopping. The hotel is located as stated near the Pleasure Beach, for high street shopping, you can either take a nice walk, which would be over half an hour or get a tram or taxi. We got Uber, which was around £6 each way from the hotel to Primark or Wendy's. That's right near Treasure Island and the Tower. I really can't fault this place, it was quiet, the host was always about and extremely helpful and the price was the best we were getting on an Easter weekend. Yes there were other guests here, no you couldn't hear every voice and or footstep. If you're on a budget or just want somewhere clean, tidy and warm, give this place a go. I took the pictures fairly hastily, the room was extremely tidy at the time we checked in. The pictures I took were at check out.

Lovely room but a bit small , helpful staff , Didn’t use facilities because we ran out of time . Would book again.

Very nice hotel and grounds, wish we could have stayed a bit longer and explored all of the facilities and surrounding area.

주말에 친구 결혼식에 참석했는데, 이 호텔이 숙소로 아주 편리했습니다. 객실도 편안했고 위치도 최고였습니다. 전반적으로 만족스러운 숙박이었습니다. 다만, 프런트 데스크 직원이 손님을 응대하는 직책임에도 불구하고 우리를 반갑게 맞이하지 않는 모습이 조금 아쉬웠습니다. 좀 더 따뜻한 환영을 받았더라면 훨씬 더 좋은 경험이 되었을 것 같습니다.