초에테르메어, Kreder Kozijnen 근처 호텔

직원들은 매우 친절하며 손님을 즐겁게하기 위해 모든 노력을 기울입니다. 4 층에서 아름다운 전망. 1 분 안에 더 열 수있는 창문이 없습니다.

우리는 매우 가까운 Silverdome에서 열리는 이벤트에 참석하기 위해 여기에서 1박을 예약했습니다. 이벤트가 일찍 시작되어 일찍 체크인할 수 있는지 미리 전화를 걸어 오후 1시부터 가능하다고 해서 큰 도움이 되었습니다. 주차장은 통화 버튼을 누르면 열 수 있고 떠날 때 자동으로 열 수 있는 문이 있어 매우 안전합니다. 우리는 전화를 받고 손님을 체크인하는 놀라운 일을하고있는 매우 바쁜 여성에게 리셉션에 도착했습니다. 우리는 44호실을 받았습니다. 건물은 삐걱거리고 시끄러운 문이 있는 꽤 낡았지만 우리의 체류에는 영향을 미치지 않았습니다. 방 자체는 작지만 우리의 요구에 적합했습니다. 불행히도 그들은 플라스틱 안경과 무작위로 포장된 비누를 사용하여 저에게 큰 꺼집니다. 호텔에는 객실에 재사용 가능한 품목이 있어야 합니다. 커피잔은 도자기였으니 실제 잔도 마시지 않겠습니까? 아이러니는 플라스틱 안경에 있었고 거북이 사진이 있어 해양 생물이 플라스틱으로 해를 입을 수 있음을 상기시킵니다. 그렇지 않으면 우리는 숙면을 취했고 에어컨은 신의 선물이었습니다! 욕실은 꽤 작고 세면대 위에 이상한 선반이 있어 세탁이 상당히 어렵습니다. 우리는 아침을 먹지 않았으므로 그것에 대해 언급할 수 없습니다. 다시 여기에 머물 것입니다!

Goed hotel om te verblijven, doet zeker niet onder van duurdere concurrenten. Ook eerder inchecken is mogelijk (tegen betaling), heel fijn dit kan zeker niet bij alle hotels. Kamer voor twee was goed ruim en een zeer ruime badkamer. Als ik ooit weer in Zoetermeer moet overnachten is dit mijn go-to.

When we arrived the reception was empty. There was not even a welcome drink in the room. The cleanliness of the hotel in general and the room in particular left a lot to be desired. Nothing you would expect from a 5 star hotel.The room was horribly decorated. The rug under the bed was completely crooked, and a wooden lamp that almost pierced my eyes twice. Over the bed there was a button that said do not disturb with a night light so bright it was impossible to sleep well. The bedroom furniture was old and chipped.The bathtub had one of the faucets broken.The hotstone massage was one of the worst ever. Impossible to relax when the masseuse tries to make conversation and makes so much noise with the stones that it is impossible to relax even 1 min. The pool was okay. The rest of the SPA we did not try.We booked dinner at reception but when we arrived at the restaurant there was no reservation. The rest was across the street from the hotel, very uncomfortable having to go out to dinner in another building, especially on a cold and rainy day. But the worst was yet to come. We asked if it would be possible to make a bowl of rice or pasta for our 3 year old daughter but they refused. What restaurant, much more than 5 stars, refuses to make a simple rice for a child? Neither the poorest restaurant nor a 3 star hotel. Then we ordered fondue for two. When the waitress brought us the food came a plate with 5 small pieces of grilled meat and a tiny bowl of fries. When we said that it was not what we had ordered, but the fondue, they told us that the restaurant no longer made fondue. But then why was it on the menu? Why didn't the employee who served us the first time inform us that there was no fondue? As the dish that came was very little food for 2 adults and 1 child, we ordered another steak. Waiting another 30 min. When the waitress came with the plate, she dumped the fries all over the floor. We had to wait a little longer for the fries.The steak was good but for 30€ you expected a little more than 5 tiny strips of meat and a small bowl of pre-fried supermarket potatoes. Needless to say, our 3 year old daughter ate very poorly.Definitely untrained and very unfriendly staff.Breakfast was mediocre for a 5 star hotel. Breakfast at the level of a 2 star pension. 5 star hotel has absolutely nothing. At most 3 stars and already very forced. In the end they wanted to charge us 15€ for the car park when the reservation we made on booking.com said that the car park was free. As we complained about the bad service they did, they decided to withdraw the 15€ from the final bill and the two tonic waters we drank for dinner. Hotel not recommendable at all.

이 호텔에 대한 모든 나쁜 리뷰를 읽기 전에 매력적인 객실을 예약하지 않았습니다. 호텔은 매우 넓고 매우 깨끗하고 현대적이었습니다. 유일한 포인트는 TV(음악용)와 의자가 없다는 것입니다. 그러나 넓은 창가 은행에 잘 앉을 수 있습니다. 아래 레스토랑에서 €12에 호화로운 아침 식사가 제공되었습니다. 모두 매우 긍정적인 경험을 제공합니다!

I love Novotel as a chain, and have stayed at this hotel before and was quite happy. This time I felt things were a little off and I wasn't as satisfied. I seem to recall getting a free bottle of water in the room, which it appears is not included anymore. No more individual shower gels and soaps, but now big pumps of soap, which is OK if you have the complete set of them. Yes, it's more environmentally friendly but it's also a sign of cost-cutting. Breakfast was more or less the same -- good choice and quality -- except on a busy weekend they seemed totally overwhelmed and people had to queue to get a table. On a quieter morning, I noticed a sign stating one can request omelettes and poached eggs from the kitchen, so I did, and this dish never materialized, which was a little awkward. The fresh orange juice machine is awful: constant noise and queues of people taking ages to each make one glass of juice, as it requires that the user slice the orange and then ram each half, one at a time, into the machine, yielding a tiny amount of juice. Repeat for 6 or 7 oranges to get a glass... It would be funny to watch as slapstick if it weren't so annoying to listen to. On the positive side, the rooms are still attractive, comfortable, and quiet.

I was staying 5 nights. I had originally booked for 3 but wrote to reception back in November I wanted to extend the stay to 5 nights. I did ask should I just make a new reservation and they said no, it was recorded. This was confirmed as was the new price. When I arrived at reception, they had no record of my 5 night stay and I had to find the email to confirm both the extension and the remaining nights to pay. The person was lovely and sorted it out, but I felt a bit strange about it. Then after the 3rd night I received an automatic check out message so I checked with reception and they thought I was checking out and I had to go through the whole thing again. I had already paid so I explained that too. Anyway perhaps a note could have been added or something on the system. The location was perfect. I felt safe walking around at night and it was very convenient for the Amare centre. The bed was very comfortable and the shower was hot and the shower was a good size. I liked they had some BBC channels. I think on day 4, the wifi was down. This is not reception’s fault but it was out for probably 30 hours. This seems quite odd in a major hotel for it to be out for so long. Unfortunate but it was fixed eventually. Staff were nice. Lifts worked well.

아주 좋은 세면 도구가있는 흠없는 방. 리셉션의 서비스는 부정적인 문제였습니다. 거의 미소가 없으면 환영받는 느낌이 들지 않습니다. 자전거를 빌렸을 때 다른 고객의 이름을 가진 잘못된 청구서를 받았습니다. 그러나 자전거 대여는 그렇지 않으면 매우 쉽고 자전거는 좋은 품질입니다. 날씨가 허용되면 목적지까지 자전거를 타는 것이 좋습니다. 다양한 글루텐 무료 및 채식 옵션이있는 훌륭한 아침 식사. 사용자 정의 된 오믈렛도 제공됩니다.

Zoals de titel al aangeeft is de service erg goed, het personeel is vriendelijk en de hygiëne op de kamers is erg goed, alles is goed schoon en netjes. Helaas lijken de muren en plafonds wel van karton gemaakt. Het hotel is zo ontzettend gehorig! We hadden op dezelfde etage een aantal dames die graag snachts nog actief waren en van kamer naar kamer bleven lopen, de hele nacht... Ook de bovenburen vonden het nodig hun kamer te verbouwen in het midden van de nacht. Dit resulteerde in weinig slaap voor ons. Ook na melden bij zowel de dames als bij de receptie werd er niet veel rekening mee gehouden. We hebben 2 nachten heel beroerd geslapen, terwijl we daar waren voor werk en dus ook niet alle vrijheid hadden om uit te slapen. In een hotel betaal je op de eerste plaats voor een goede nachtrust, dan moeten de muren toch wel iets kunnen verbloemen. Een goede nachtrust hebben we niet gehad, dus wij zullen niet meer terugkeren.

Super leuk en gezellig hotel op een geweldige plek. Wij hadden de kamer met een trap naar een 'zolder' kamer. Super leuk!