신 아올린 호텔 (주하이 탕자완역)

這次入住超開心！天氣那麼熱！酒店冷氣非常足夠！前台服務員為我們免費升級房間！真是很開心，下次還會再來！

It was a very nice place, very clean and quiet … I don’t speak Chinese but the receptionists were so welcoming and had me laughing, which made me want to recommend to friends and go back. Unfortunately I overslept for breakfast cause I was sleeping comfortably 😂

居住在1508房，噪音奇大無比，小孩爬山、沙灘玩了一天到晚上12點也吵的沒睡。找前台客服，客服説送兩個耳塞給我。我説房間有耳塞，客服説那送你兩瓶牛奶，我説我要的是能睡覺的房間。客服到房間確認噪音確實太大，他打電話説協調解決。説著下樓走了，十幾分鐘沒反饋。下大堂去找客服，問什麼原因，説是旁邊有工廠上晚班。我説那1408、1308房有沒有聲音？他們説沒有，我説那就不是這個原因。而且你們還提前準備了耳塞給我們，説明你們明知道這個房間不行，也還在安排給住宿。客服説每個房間都配耳塞的。各種等待，溝通，拖拉，到了接近凌晨兩點才安排我們到1108房住，半夜抱着剛睡着一會的女兒又去1108房，無語了。客服説明天早上經理會來解決這個問題。早上和同行的夥伴確認他們的房間沒有耳塞，1108也沒有耳塞，分明就是早知道該房間有問題。早上退房時經過了四五十分鐘的協調，最後酒店的經理説給個折扣，退一百元給我們，心想都不容易就這樣吧，還要趕路。這個時候酒店經理説了一句讓人無語的話，説要等下午兩點後給他們一個五星好評才退一百元給我們。這種處理方式，這種服務能力和水平真的是讓人生氣，。我説100元的優惠是你們用來收買我們的嗎？是用來顛倒黑白的嗎？決不縱容這種商家和市場服務水平！

The hotel is clean but location is more for in-and-out of surrounding offices (if that's the purpose of travel, it's fine). Staff on service are kept at min. and has a "feeling" as if they are part-time only (which again is just fine if you are there just for a night's sleep). The shower is a nice surprise as the water comes out quick and hot; sometimes, even 4-5 stars hotels have less than optimal experience for showers.