C&D Resort,Wuyi Mountain

一家出行武夷山，選擇的是建發旗下武夷山悦華酒店，酒店有兩棟樓，定的是酒店馨悦樓的房間，相比之下更傾向於馨悦樓的房型，酒店地理位置優越，環境也不錯，特別肯定酒店的服務，前台小范入住退房都要很專業迅速，大堂經理吳瓊熱情周到，靈活安排下午茶體驗，有需要聯繫都能幫助處理，服務很好，酒店設備齊全，空調很足，wifi也很通暢，整體體驗感都很好，值得推薦！

設施：馨悦樓基本符合五星級標準，就是吹風機略小了一點點 衞生：新樓很乾凈，每天打掃也很及時很認真！ 環境：環境沒的説，窗口可以看見大王峯，景色優美，可以邊泡茶邊看景 服務：客房服務很ok，大堂馨悦樓大堂服務很ok! 這裏要説一下兩家餐廳的服務: 中餐廳上菜速度超級慢，第一次等了很久後來一個菜不來我們退掉了，第二次點了港式點心上菜速度也是巨慢，我們真的是耐着性子等的，等15分鐘，這真的不是五星級酒店餐廳的標準，況且還收了15%服務費。 再説下早餐的咖啡廳，我們預訂的房間是三份成人早餐，每次刷卡都要被門口服務員攔着説不對，然後又説可以了，連續三天都是，今天最後一天我就想弄個明白！問她到底是怎麼顯示的，她給我看顯示是三份早餐可以進去，那你攔着我幹什麼？我感覺沒有得到尊重！側門寫着不得進入卻陸陸續續有人混進來吃早餐，我們本本分分刷卡卻被不被得到尊重，這個漏洞貴公司知道嗎？？？ 這裏再多説幾句，作為餐廳員工如果覺得系統反應慢識別不出訊息，應該要有主人公的精神及時向上反饋解決問題。作為五星級酒店的管理層，這些上了年紀有不懂得變通的員工是否真的應該安排他們在一線接待客户？建議你們考慮下

十一黃金週訂到了悦華酒店的房間實屬不易，非常幸運的是到店後又給升級了山景大床房，太開心了！贈送了免費下午茶，還有一個免費品茗，但是行程太趕，沒有顧上去。早餐種類很豐富，當天為了去趕主筏，沒吃完的早餐也同意給孩子打包了，非常的人性化。 距離網紅餐廳步行5分鐘，印象大紅袍10分鐘，三姑街5分鐘。

muffins is a really good in our breakfast yet this breakfast Restaurant especially thanks watieress miss Wanglinyan and the manager miss Wuchunhua

We’ve met the best staffs so far to our travels! Very accommodating and helpful especially Manager Mary. From the time we arrived in the hotel, we requested a Mountain View since our first room was located at the back but to our surprise, they gave us a free upgrade with the best view of the Wuyi Mountain. They also helped us to book for the tours and made sure that we’ll have a memorable experience during our stay. Indeed, we had a great time and surely, we will be back!

Clean, comfortable hotel with great facilities. Very good and varied breakfast buffet. Excellent English speaking support and service from service manager Joan.

We reached the hotel from Wuyi Shan north station. It is about 20 minutes taxi ride. The location is great. Walking distance to many places like local foods, Starbucks and banks. 印象大红袍 show is just 15 mins walk distance.

Our Stay at Yuehua Hotel was a really good experience. The service is impeccable and excellent. The front desk staff, Xiao Qiu, processed things quickly and professionally. The room cleaning was thorough. The hotel's location is great, convenient for travel. It's very convenient to choose to stay here whether for tourism or business trips. The lobby manager, Xiao Meng, is very polite and friendly, always paying attention to the guests' experience and flexibly arranging breakfast for guests. The hotel lobby is elegant and grand, with soft lighting creating a comfortable and cozy atmosphere. Staying at the hotel is very comfortable, and the breakfast and recreational facilities are also very good! Recommended.

Nearly all equipments were not working or too out of date,, suana not operating,, morning buffet restaurant were good n the restaurant manager is very helpful, the main lobby manager, Ms WU is very helpful to solved our transportation matters..