홀리데이 인 윌크스 배리 - 이스트 마운틴(Holiday Inn Wilkes Barre - East Mountain)

Faculty were very polite and respectful. Everything went smoothly

Everything about this hotel from staff, location, services,cleanliness, the pool area to food was absolutely wonderful. Thank you for making our stay perfect. Would recommend.

The hotel is amazing and the service was excellent. We booked this hotel because we knew it has a very good pool and hot tub, wanted to have some relax at the holidays. Unfortunately hot tub was out of order and no repairs during our stay. Hot Breakfast was very good and they keep filling till last moment. Great team in the restaurant. We asked for late check out and was granted without any issue. Excellent service team. Thank you

Old and run down. Bugs and roaches in bathroom and bedroom. Complained and from desk provided breakfast vouchers, so that was nice.

The overall stay was ok. Beside my room phone not working and having to order a movie twice just to watch it on both tv was not a good experience. My kids was only allowed to enjoy the pool the first night the second day the pool was closed for maintenance(they said) but I believe it was closed because the low occupancy. The convention people that was there first night we arrived left the night morning so they didn’t open the pool for the remainder guests

While not visibly dirty, it didnt feel clean either. There was an unpleasant odor like perfume trying to hide cigarette smoke in the room and the carpet felt sticky. There were no tissues in the room, which was a problem for my 5yr old with a very runny nose. But, the breakfast was good, the bed was comfortable, and the staff was pleasant. For the price, it was fine. But, I would probably pay more to go somewhere else next time.

My wife found baby cockroaches in the room and the pool was closed without notice. Elevator were also not working and caused us to carry luggage up multiple flights of stairs.

The staff was actually very accommodating and the restaurant was great and the service was excellent. The breakfast was good as well and they did a good job bringing out new food. My main complaint was the pool not working, my room key not working consistently and the fact there was not a working ice machine in the building.

Its was all in all a nice and very comfortable place but i was very disappointed though with the reslly the wgole reason i really chose there was the pool and hot tub and after i alreadu booked and payed when i areived i was informed after i was telling the front desk wgile checking in that i couldnt wait to be able to go get in the hot tub so i can try to get my body yo feel better she informed me that she qas soory but axtually the thermostat broke for the hot tub but o can still go in it but it isnt hot temperature at all that it is going to be like the pool temp but when i didn get in there it was absolutely freezing actually the pool was even awhole lot warmer kind of ruined like my whole get away and also the other reason i chose this location was because i knew we were areiving alittle later in the evening and online the hours originally said poa nd hot tub area hours were until 10 pm so we would be able to at least get a 3 hoyrs to relax and rewind and thrn when got there it actually was only ubtil 9. I know its only an hour difference but that hour lose plus the got tub lose i could have went somewhere else in the area an actuallt got what my vacation time i was visiting there for my lil get away of relax time that i arranged this lil night get awY for