조식 포함 갖춘 인기 웨스턴 호텔

The room I stayed in was beside the pool and athletic center. It smelled musty and of chlorine. The smell was very overwhelming. I went to the front desk and I was told there was no rooms available. However, the website showed 4 available. The front desk clerk (which out of respect I will leave out their name) was very rude and disrespectful. She did state the smell was from the pool. She offered me Febreeze. I was kinda shocked by her behavior. She raised her voice several times. As someone who works with customers I would never treat others this way. I had no other place to go due to I had business in this area. I asked to speak to a manager and I was told they went home sick. I did not stay the night in the room I stayed in another co-workers room while still paying for my current room. I was told the next morning by a different clerk this was an ongoing issue with this room. They were working on correcting it, however the evening before I was told I was the first complaint which was a lie. I left my contact information with three different people and I have never received a call from any manager over my concerns or issue.

머물 좋은 곳. 방은 신선한 수건과 세면 도구로 깨끗했습니다. 방에는 커피 포트, 전자 레인지 및 미니 냉장고가있었습니다. 침대는 베개처럼 편안했습니다. 아침 식사는 계란, 소시지, 비스킷, 와플, 시리얼, 베이글, 요구르트 등이었습니다. 뜨거운 커피, 차, OJ, 우유 및 얼음물도 있습니다. 나는 매번 거기에 머무를 것이다. 나는 또한 정말로 멋진 손님을 만났다. 직원들은 매우 정중하고 효율적입니다. 우리를 체크인 한 젊은 남자의 이름을 기억하지 않지만 그는 우수했습니다. 다이앤은 체크 아웃시 훌륭했습니다. 고맙습니다!