헨리 파크 호텔 후기

호텔 위치가 아주 좋습니다. 지하철역까지 10분밖에 걸리지 않습니다. 바, 레스토랑, 상점들이 즐비한 차이나타운과도 가깝습니다. 매력적인 건물이고 직원들도 매우 친절합니다. 샤워젤은 없고 비누만 있는 게 좀 이상하네요.

이 호텔은 워싱턴 중심에 위치해 있어 어디든 이동이 매우 편리하여 좋은 선택이 될 것입니다. 단점은 호텔이 상대적으로 오래되었고 객실이 작다는 것입니다.

위치가 좋았습니다. 나중에 D.C.를 다시 방문하게 된다면 꼭 다시 이 호텔을 방문할 것입니다.

Terrible customer service and construction noise at 7:30am. I've stayed at this hotel 1-year ago and came back this year after Christmas due to the good location and low price. Big mistake. They put me in a room next to the elevator, but never informed me that they elevator was under construction. Why would they put anyone in a room by the elevator under construction??? Even worse, drilling and hammering started at 7:30am two days in a row. When I raised the issue with the front desk, they told me they would speak to the general manager who was in a meeting. They never got back to me. When I raised the issue the second time, they told me the construction was moving to another floor the next day. Unfortunately, the noise in my room was just as bad starting at 7:30am. When I talked to the desk manager (Oscar) he said he would discuss with the general manager and would get back to me. He never did. I then called him 3 more times and each time he had an excuse about why he couldn't get back to me and why he couldn't offer me any compensation other than 10% off my next stay and free breakfast. He also claimed that the front desk person offered to move me to another room, which was also blatantly false and untrue. I would have requested a room change had I not been assured the noise wasn't going to be there the next day. Overall, this hotel is old, the customer service is terrible, and it doesn't even have refrigerators in the room (but they have 4 for the whole hotel and will move one in the room if you request it 3 days in a row). Strongly advise everyone to stay elsewhere or prepare to be disappointed.

交通方便，環境不錯