바가 있는 빅토리아 호텔

시내 중심에 있고 지하에 슈퍼도 있어서 매우 편리했습니다. 직원들은 모두 친절하고 좋은 인상을 받았습니다. 슬리퍼와 목욕 가운도 붙어있어 편안하게 방에서 생활 할 수있었습니다. 그냥 아침 ８ 시간 전부터 방 청소 직원인지 손님인지 알 수 없지만 시끄럽고 예상보다 잠을 잘 수 없었습니다. 단순히 방음이 조금 약할 수도 있습니다. 다른 호텔은 만족하고 친구에게 추천 할 수있는 호텔이었습니다.

We booked the penthouse room to have a terrace where one can enjoy the view with a cup of tea or a glass of wine Unfortunately the terrace has a very high wall and once you sit down the view succumbs to a horrendous wall. We had issues with the tv as it kept going out of the programm and we couldn’t watch anything. We do call and fair enough a very polite lady came to check the issue, she couldn’t at first and after 15 odd minutes she managed although she told us it could be a faulty box. After she left the same thing happened , we didn’t call again as she had to come back from another town and as we were there just for a day we opted not to. When we returned after a lovely and enjoyable dinner at the Rendezvous restaurant and went to sleep we noticed that 3 flood lights were left on all night and light was coming in the room as the curtains rail was around 10cm away from the wall. As I am a light sleeper I couldn’t sleep at all. Anyway in the morning we went down to a most enjoyable breakfast and went to pay for the night we spent . I never complained but I did tell the receptionist about the tv problem and I mentioned it so the next person won’t have the same issues. I sent an email pin pointing the issues we had , I never asked either for a discount or my money back. All I did raise the issues as they were easy to solve , and if they did they wouldn’t have to face unhappy clients. Well well all hell broke lose as all excuses under the sun came poring down, such as the floodlights have been put up just three weeks ago….. the horrendous wall is what it is and nothing can do about it as it’s an old wall … Then a phone came and I was told I was imagining things by this fine lady on the other side of the phone, now that’s customer care at it’s best . If she had the time to notice that i wasn’t asking for any money back then she wouldn’t have been so offensive and so defensive. Sorry Quant but the issues are easily tend to The terrace should have an elevated area where one can sit and enjoy the weather and the views and the light from the flood lights can easily be solved by fixing the curtain further closer to the wall . This will prevent the amount of light going in

치타델라 부티크 리빙에서는 바쁜 일정 후 휴식시간을 보낼 수 있는 편안한 객실이 마련되어 있습니다. 치타델라 부티크 리빙 객실은 빅토리아 여행자들에게 편안함을 제공합니다.호텔은 루카공항에서 약 41km 정도 거리에 있습니다. 루카공항은 도보로 약 41km 정도 거리에 있습니다. 빅토리아의 빅토리아, 요새, Xlendi Beach 등 인기 관광지들이 호텔과 가깝게 있어, 즐거운 빅토리아 관광을 즐기실 수 있습니다.바쁜 일정 후에는 호텔에서 휴식을 취하거나, 주변 명소들을 둘러보실 수 있습니다.