발네오 콤플렉스 & 스파 아쿠아토니크

Good hotel with a good and clean spa. It's a pity that the guy who opens and close thespa is quite rude and want to close before time (one area of the spa works fron 10h to 19h and the big swimming pool from 9h to 20h). The rest of the staff is just polite, don't wait special help or smiles, but correct. The people visiting this hotel is quite old (mostly 70 and more, keep this in mind if you look for something else). Far from the city but very convenient free parking if you get there by car. If the room faces the swimming pool, it also faces the railway wich passes in front of the hotel, but there are very few trains passing by. The breakfast is quite good, with many options.

My mother-in-law with few of her elderly friends stayed at the hotel and two of them had the money they left at the safe stolen. They have immediately reported this to the management - including the fact that initially they were not able to lock the safe, and then one of the hotel's employees they suspected brought them a key, which he apparently duplicated beforehand - but the management refused to investigate the matter and claimed there is nothing they can do about it.

there were at least 20 big bugs in the room, we called the receptionist and they told us that they couldn't do anything until the morning, there wasn't even hot water, and when I called the receptionist again, they answered me very rudely and told me what else you want. They don't even offer shampoos.