더블트리 바이 힐튼 보스턴-밀포드(DoubleTree by Hilton Hotel Boston - Milford)

I paid for an upgraded double room with king size bed, and was told they did not have any available and that Orbitz did not book me that room. The room was nice but not what I had reserved and paid for. They told me that any complaints or reimbursement I would have to go through Orbitz because I booked through a third-party.

We live local and got a room for use of the pool for the night with our children. The pool was heated and we pretty much had it to ourselves both days. It was perfect! Our kids had a blast. As far as the rooms they were spacious and clean but the mattresses were firm memory foam mattress which was not great for me or my husband (I don’t think our kids were bothered). The hotel also has two restaurants inside so ease of ordering food (we did not eat on property so can’t comment on that).

Great place to stay in the Boston area, super friendly staff, clean rooms, easy to get to.

The staff was extremely helpful and friendly. Comfortable beds and very convenient for me.

Front desk service was awesome. After a 4 hour trip front desk staff was really cheery!!!

The front desk attendant when we checked in was lovely. The room was very clean and included a refrigerator and a microwave. The only issue i had was i found a broken side security door. When i informed the morning front desk attendant he tried to tell me i was wrong and the door was supposed to be open so i had to take a picture and go back and prove to him that what i saw was correct.

It was very clean and festive for the Holidays. They even had a fundraiser for Toys for Tots which I love

The hotel service and staff where phenomenal, but i can't say the same for the condition the rooms are in, the bathroom sink in my room was completely broken (wobbling even) they need to update and remedy these faults!

I was given a room that was smelling sweat everywhere, dirty sheets and was not accommodated to a same size, I had to change king size w 2 double beds, everything was dirty.